Supervising Program Administrator Civic Engagement (Reposted 8-26-24)

Valley Water
San Jose, California United States  View Map
Posted: Aug 29, 2024
  • Apply By: Nov 27, 2024
  • Full Time
  • Administration and Management
  • Community Relations or PR and Marketing
  • Job Description

    Supervising Program Administrator Civic Engagement (Reposted 8-26-24)

     

    Valley Water

     

    Salary: $137,196.80 - $175,697.60 Annually

     

    Job Type: Full-Time

     

    Job Number: 01794-E

     

    Location: CA, CA

     

    Department: Office of External Affairs

     

    Closing: 9/9/2024 11:59 PM Pacific

     

    Description

     

    A 2.5% supervisory differential will apply.

     

    Overview:

    Do you have a passion for outreach and working with a diverse community? Do you want to move the needle forward on how the local community views our future water supply and environmental stewardship? Do you enjoy building relationships and working on projects that make an impact?

     

    The Supervising Program Administrator (SPA) works under the general direction of the Civic Engagement Manager and manages the following programs: Water Supply Outreach, Water 101 Academy and Water Ambassador Programs, and the Public Art Program. This SPA position is also a utility player and may be called on to assist the Civic Engagement Manager and/or other SPAs, when needed, with any of the full portfolio of community education and awareness campaigns and projects in the Office of Civic Engagement.

     

    This position directly supervises two full-time staff and at times, temporary employees and interns and works with all levels of staff throughout the organization, as well as external partners and stakeholders. Sound judgment, strong project management, and an understanding of how to work effectively with diverse communities are required in order to be successful in this position.

     

    Frequent travel to the Silicon Valley Advanced Water Purification Center and other Valley Water sites and external locations, as well as periodic evening and weekend work to participate in civic engagement events, is required.

     

    Key Responsibilities include, but are not limited to:

    Water Supply Outreach

     

    • Develop, manage, and implement a multi-faceted strategic outreach plan to increase public awareness and garner support for recycled and purified water, which includes key messages, outreach materials (brochures, videos, social media, etc.), events, public perception surveys, and the tour program for the Silicon Valley Advanced Water Purification Center.
    • Communicate verbally and in writing to the community, elected officials, management, and other stakeholders.

     

    Water 101 Academy and Water Ambassadors

     

    • Manage the Water 101 Academy, including developing the annual curriculum and hosting an infrastructure bus tour, to inform community members about Valley Water as an organization and its priority projects and initiatives.
    • Lead the Water Ambassador Program, including developing strategies to engage the ambassadors year-round and support their community projects.
    • Develop strategies and tools to recruit and retain volunteers and community advocates.

     

    Public Art

     

    • Lead the development of the Public Art Strategic Plan and its implementation.
    • Research potential partnerships and collaborations with other government agencies, non-profit organizations, local artists, and students for art projects (murals, grants).
    • Plan and implement the maintenance of the completed pilot art projects.

     

    Program Management

     

    • Supervise assigned staff; perform and support administrative functions such as agenda memo content creation, budget planning, performance reporting, and strategic planning; participate and provide staff support to a variety of commissions, committees, task forces, and working groups as requested by management.
    • Assign work to team members to carry out project plans and objectives and identify goals and objectives to organize the resources required to perform the tasks.
    • Monitor and review programs to ensure accuracy and efficiency of activities.
    • Act as a utility player for the Office of Civic Engagement, assisting the Civic Engagement Manager and other SPAs, when needed, with any of the full portfolios of community education and awareness campaigns and projects.

     

    Ideal Candidate's Background Includes:

    Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities, and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria as listed below.

     

    Ideal Experience:

     

    • Six (6) years of experience with public information, public outreach, education, volunteer coordination, communications, community outreach, and/or public relations.
    • Previous lead or supervisory experience is a plus but not required.
    • Developing and implementing public information and education campaigns, public engagement/ community outreach, policy, and/or social marketing campaigns.
    • Developing and leading presentations, both internally and externally (ideally, this includes tours, educational presentations to community groups and youth, and presentations to committees and management teams).
    • Proactively building relationships with other agencies, organizations, and the community.
    • Working with the public/ community, volunteers, and youth, and developing and implementing programming.
    • Project management including developing and managing multiple projects.
    • Developing, writing/ editing, and producing persuasive public materials, messaging, and/or educational curriculum and materials.
    • Engaging and working with diverse communities.
    • Experience and expertise in making public presentations.
    • Special events planning and coordination experience.
    • Experience with meeting facilitation and presentations in person and on virtual platforms.

     

    Ideal Skills and Abilities:

     

    • Train, organize, assign, and review the work of staff.
    • Develop and administer assigned program goals, objectives, and procedures.
    • Analyze and assess programs, policies, and operational needs and make appropriate adjustments.
    • Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals and objectives.
    • Excellent communication and leadership skills, with the ability to communicate clearly and effectively, both verbally and in writing.
    • Lead and coordinate with outside resources to develop appropriate teams to meet the project goals.
    • Juggle competing priorities and complete tasks on time.
    • Ability to work well in a team environment.
    • Flexibility and creative problem-solving.

     

    Ideal Knowledge:

     

    • Outreach and communication strategies.
    • Principles and practices of program development, project management, administration, and evaluation.
    • Advanced principles and techniques of research, investigation, and analysis.
    • Principles and practices of budget preparation and administration.

     

    Ideal Training and Education:

    Equivalent to a bachelor's degree from an accredited college or university.

     

    Required License or Certificate

     

    Possession of, or ability to obtain, an appropriate, valid California driver's license. Individuals who do not meet the driver's license requirement due to a disability will be considered for a reasonable accommodation on a case-by-case basis.

     

    To review the Classification Specification, please click https://s3.us-west-1.amazonaws.com/valleywater.org.us-west-1/s3fs-public/Program%20Administrator%20-%205-2019.pdf https://get.adobe.com/reader/

     

    Office of Civic Engagement Unit (Position Code 97 / Kristen Yasukawa)Valley Water Telework Program: Eligibility for telework will depend on the type of work performed, operational needs, and the ability for the employee to perform the essential functions of their job duties while teleworking. Employment with Valley Water requires employees to live within 150 miles of their primary physical work location located in San Jose, California by their start date. This position is eligible for a hybrid telework schedule, typically working 40% remote and 60% onsite, after completion of the probationary period (one year).

     

    Selection Process

     

    (1) The selection process may include one or more of the following: application review, application assessment, performance exercise, written exercise and/or interview.

    (2) The Employment Application, Qualifying Information Questions and/or Supplemental Questions will be evaluated based on the ideal candidate criteria listed above. Resumes are highly recommended.

     

    NOTE: Position and start date is subject to availability of funds. Valley Water retains the right to repost this position as deemed necessary.

    Consideration may be given to existing applicant pools within the same classification.

    Valley Water's Equal Opportunity Non-Discrimination Policy is available for review upon request.

     

    Valley Water will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources in advance of any special needs by calling 408-630-2260.

     

    Please be aware that once submitted all application materials become the property of Valley Water and will not be returned. Human Resources staff are not authorized to make copies of application materials for applicants.

     

    To apply, please visit https://apptrkr.com/5580388

     

    Copyright ©2024 Jobelephant.com Inc. All rights reserved.

     

    https://www.jobelephant.com/

  • ABOUT THE COMPANY

    • Valley Water
    • Valley Water

    The Santa Clara Valley Water District, now known as Valley Water, is a special district, governed by a seven-member board of directors, and is responsible for water supply, flood protection and watershed management in Santa Clara County. The district encompasses all of the county’s 1,300 square miles and serves the area’s 15 cities, 1.7 million residents and more than 200,000 commuters. Our responsibilities flow from our dual missions: to provide high quality water, and to manage flood and storm waters along the county’s 700 miles of creeks and rivers.

    The mission of the district is a healthy, safe, and enhanced quality of living in Santa Clara County through the comprehensive management of water resources in a practical, cost-effective and environmentally sensitive manner.

    The Santa Clara Valley Water District, now known as Valley Water, manages an integrated water resources system that includes the supply of clean, safe water, flood protection and stewardship of streams on behalf of Santa Clara County’s 2 million residents. The district effectively manages 10 dams and surface water reservoirs, three water treatment plants, a state-of-the-art water quality laboratory, nearly 400 acres of groundwater recharge ponds and more than 275 miles of streams.

    We provide wholesale water and groundwater management services to local municipalities and private water retailers who deliver drinking water directly to homes and businesses throughout Santa Clara County.

    Who We Are

    A seven-member Board of Directors governs Valley Water. We are an ethnically diverse, family friendly organization with employees who are committed to public service and work collaboratively with other agencies (all levels of government, community-based organizations, and neighborhood organizations) in carrying out our mission.

    Be a Part of It

    Valley Water strives to attract, develop and retain a talented and diverse workforce. Many of our employees have worked at the district for more than 20 years. Our employees come from diverse, cultural and professional backgrounds. The district promotes high performance, diversity and equal employment opportunities. We offer careers in a wide range of fields.

    We Value Our Employees 

    • The district’s salaries and benefits are highly competitive. 
    • The district supports employee development through tuition reimbursement, certification, management development training, safety training, on-line training and apprenticeship programs. 
    • Please use the links at left to explore our current job openings, salary and classification information, benefits packages, Diversity, Inclusion and Equal Opportunity programs.

    We Value Excellence

    The district values Excellence in Innovation, Integrity, Transparency and Teamwork. Our Workforce Development Program helps to guide our employees into the future by providing a systematic framework to facilitate the efficient, effective use of resources, which guides the development of a training curriculum based on business needs to enhance job knowledge and skills of the District’s workforce, and promotes professional development.

    We Support Veterans

    The Veteran’s Employee Resource Group provides assistance and supports Veteran affairs at Valley Water. Over the past ten years the district has participated in external support activities including care package drives for troops stationed overseas, as well as participating in the “Cell Phones for Troops” program.

    In recognition of our employees who are veterans, a celebration is held annually around Veteran’s Day and features speakers and topics of historical interest.

    We Value Diversity

    The district is committed to creating an inclusive work environment which recognizes and supports the diversity of our community and enriches our perspectives.

     

    Show more

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