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Job Description
The Position
Join Portland Park's Recreation Outreach Team and Connect with Our Community!
Job Type: Casual, Part-time. This job is titled Customer Service Representative, but the City of Portland officially calls it a Recreation Associate.
Schedule: This job has flexible hours and might include working during the day, evenings, weekends, or holidays. The number of hours you work each week can change based on program needs, and there is no guarantee of work hours each week.
Location: You will work at different places across Portland, OR.
Benefits: This job has limited benefits. Click the Benefits tab for more information.
Language Pay: If you speak another language besides English and use it to help the community, you may get extra pay. To learn more, click here.
Union: This job is a part of (LiUNA) Labors' Local 483 - Recreation. You will start at the entry-level pay rate. To view the labor agreement, please click here.
How to Apply:- Click "APPLY" to submit your application online.
- You need to answer the supplemental questions and fill out your work history.
- If you are a Veteran and want preference, attach your Veteran documents.
Job Summary:
Become a Customer Service Representative with the Portland Parks and Recreation Outreach Team and make a difference! You'll attend events at different places in the city, helping connect people with our fun recreation programs.
We are especially looking for people who can speak languages like Spanish, Chinese, Russian, Ukrainian, and Vietnamese. If you speak any of these, we'd love for you to apply!
Your Role:- Talk with community members and help them create accounts, sign up for programs, and give out helpful materials.
- Work in a fast-paced setting and solve problems on your own.
- Share important information about our services.
- Represent Portland Parks & Recreation with a positive attitude.
- Reliable transportation is required.
- Ability to lift, move, and bring equipment like tents, tables, and games (up to 50lbs).
Pay: $19.52 - $22.78 (entry is $19.52)
Training Pay: $19.52 for all customer service positions.
About Us:
Portland Parks & Recreation is dedicated to making sure everyone can enjoy our parks and services, no matter their background. We value diversity and are committed to equity and inclusion. We encourage people who speak other languages to apply.
Contact Information:
Hannah Zeilenga, Recruiter
Hannah.Zeilenga@PortlandOregon.gov
To Qualify
Qualifications Needed: Be friendly and welcoming. Communicate well with different people. Be able to handle safety and emergency situations. Be able to solve problems and help customers with their concerns. You must also:
This job involves hauling big items like tables and tents. You will need a reliable way to transport these items.Be able to lift up to 50lbs.
The Recruitment Process
Hiring Process:
Step 1: Apply online between September 2 - December 30, 2024.
Step 2: We will review your application to see if you meet the minimum needs for this role.
Step 3: If you qualify, you will be placed on a list of eligible candidates.
Step 4: We will contact eligible candidates for interviews as positions become available.
Step 5: Job offers will be made after interviews.
Step 6: The start date will be set once all hiring conditions are met.
Additional Information
Click here for additional information regarding the following:- City of Portland Core Values
- Recruitment Process - Work Status
- Equal Employment Opportunity
- Veteran Preference
- ADA, Pregnancy, and Religious Accommodations
An Equal Opportunity / Affirmative Action Employer
This summary outlines the benefit programs, actual benefits may vary depending on bargaining unit and employment status.
The City of Portland offers a comprehensive benefit package that is competitive with other private and public sector employers.
More detailed information can be obtained by calling the Health & Financial Benefits Office at 503-823-6031.
Health Care (Medical, Vision and Dental)
Casual employees can become eligible for health benefits (medical, dental & vision) through Affordable Care Act (ACA) employer provisions if they meet the necessary paid hours requirement, as determined by the Health & Financial Benefits Office.
Retirement
Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP)
The City currently pays the employee's share of the retirement contribution.
Employees who are OPSRP members are vested after five years of contributions or when they reach age 65 (age 60 for police and fire.)
Sick Leave
Casual employees accrue sick leave as outlined in the City of Portland protected sick time law.
Family Medical Leave
In accordance with federal and state law, and the City policy for family medical leave, the City grants family and medical leave to eligible employees for certain family and medical related reasons.
Closing Date/Time: 12/30/2024 11:59 PM Pacific -
ABOUT THE COMPANY
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City of Portland
Show moreAbout Portland, Oregon:
The Rose City comprises an area of approximately 145 square miles in northwestern Oregon. With a 2021 population estimated at 662,000, Portland is the heart of culture, commerce, industry, transportation, finance, and services for a metropolitan area that includes an estimated 2.2 million people.Portland is the county seat of Multnomah County; the largest city in Oregon and the second largest city in the Pacific Northwest. Residents take pride in the city’s diverse neighborhoods, natural beauty, good schools and independent spirit. The city consistently ranks among the top 25 arts destinations in the United States, and is one of the best cycling cities in North America as well as one of the nation’s best walking towns.
Portland’s identity is steeped in the Pacific Northwest's natural beauty, with Mount Hood, the Cascade Mountain Range and the renowned Oregon Coast each just over an hour away. There are 37,000 acres of parks and green spaces within the metropolitan area, including 5,000-acre Forest Park, the largest urban wilderness in America. Average temperatures range between 34° in winter to 80° in summer and Portland receives 37 inches of rain annually; less rainfall than Seattle, Houston, Baltimore, Boston and Atlanta.
Why work at the City of Portland?
We are culture- and solutions-driven, viewing every challenge as an opportunity to learn, improve, and share our expertise. We are committed to removing systemic barriers to resources, access and opportunity. “The City” is a believer in ALL people and continues to actively recruit and retain diverse top talent every day. We offer a comprehensive benefits package, including but not limited to medical, dental, vision, basic life, and short- and long-term disability coverage to eligible employees and their families. If you are open-minded, motivated, community-focused and self-aware, please apply yourself at the City of Portland today.
City of Portland Core Values:
Anti-racism | Equity | Transparency | Communication | Collaboration | Fiscal Responsibility
These values guide our actions as we serve the community and engage our workforce. To learn more about the City's core values, please click here -