Eligibility Benefits Specialist III - Bilingual and Non-Bilingual

Providing Public Assistance and Employment Services to Solano County
The Employment and Eligibility Services Division within the Health and Social Services Department assists citizens to become more independent and productive through programs designed to reduce dependency on welfare and promote personal responsibility. Also, it provides eligibility determination and benefit issuance for customers who apply for various public assistance benefits.

Click here to learn more about the Employment and Eligibility Services Division

THE POSITION

The Eligibility Benefits Specialist III is the lead and advanced working level in the eligibility worker series. In this position you'll assist the unit supervisor in overseeing and guiding the work of unit staff. You will perform a variety of the more complex assignments including lead work, on-the-job staff development and training, unit work-load coordination, case review, providing technical expertise and support in multi-programs (Medical-Cal and CalFresh) to staff, reviewing cases for accuracy and compliance, assisting the supervisor with resolution of more difficult and complex eligibility and grant determinations, and management of specialized caseloads. Do you see yourself as an expert? You will be a resource to staff and assist management in developing, implementing and applying policies, procedures and methodologies related to public assistance benefit programs. Positions will be assigned to the Benefit Action Center, Intake Bureau, or Quality Assurance.

The eligible list established from this recruitment will be used to fill part-time and full-time regular, limited-term or extra-help positions as vacancies occur or the need arises.

EXPERIENCE AND EDUCATION REQUIREMENTS

Experience: Two years of experience performing duties equivalent to an Eligibility Benefits Specialist II (Eligibility Worker II) in a California County Department of Social Services.
AND
Education: Completion of the equivalent of 9 semester units, 12 quarter units or 15 continuing education credits preferably in behavioral science in sociology, psychology, counseling, vocational guidance or coursework related to public assistance grant programs or the provision of employment services. This required coursework may be obtained through colleges, universities, university extension, business school, or employer provided career development training. A continuing education unit is equivalent to point sixty (.60) semester units.

SPECIAL REQUIREMENTS

• Drivers License: Possession of a valid California Class C Drivers License may be required at the time of appointment. Loss of the Class C Drivers License is a cause for discipline. Individuals who do not meet this requirement due to a physical disability will be considered for accommodation on a case-by case basis.
• Language Proficiency: Some positions allocated to these classes may require bilingual skills.
• Assignment Requirements: Some positions in these classes may require work in an out-station location or in a setting with other professionals integrated as a team.

Click here for the 'Eligibility Benefits Specialist III' Job Description

SELECTION PROCESS

9/20/2024 - First application review deadline to submit application and required documents.

Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination . Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract.

A minimum score of 70% is required to continue in the selection process, unless otherwise announced.

All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change.

RETIREES - Solano County invites all qualified candidates to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees.
HOW TO APPLY

Applications must be submitted through the NEOGOV system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by the application review deadline.

Previously submitted application materials (e.g., copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment .

Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA

Please note that all dates/times listed in the job announcement are Pacific Time.
DOCUMENT SUBMITTAL REQUIREMENTS

This position requires completion of units . All candidates must submit a copy of their transcripts (official or unofficial, verifying the institution, student, courses, and units completed) by the application review deadline date. Candidates who fail to submit their transcripts by the final filing deadline date will be disqualified from the recruitment.

PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained.

How to Submit Your Documents

In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com. Be sure to include the recruitment title (Eligibility Benefits Specialist III) and the recruitment number (24-444040-02) in your email or fax.
VETERAN'S PREFERENCE POINTS

To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE APPLICATION REVIEW DEADLINE. Applicants who have a service-connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service-connected reasons.

Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations.

We offer a benefits package to employees which includes health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, holidays, vacation, and sick leave.

To learn more, view our benefits summary .

Closing Date/Time: Continuous

Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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• Solano County

• 707-784-6170

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