Network Services Supervisor- Public Safety Communications Division*

The Job

The Department of Innovation and Technology (IT) is accepting applications for Network Services Supervisor for the Public Safety Communications Division.

This position is characterized by the responsibility to supervise staff assigned to the Public Safety Communications Division. Under general direction, the position plans, organizes, coordinates, and supervises the day to day operations of the County's 800 MHZ mobile and portable radio repair shop.

The Network Services Supervisor provides administrative support, management direction, and leadership for a workgroup responsible for the programming, maintenance and repair of over 16,000 end-user mobile and portable subscriber radios. Incumbents will provide management oversight and direction; confer with staff on operational matters; serve as a technical advisor; coordinate both scheduled and emergency repair activities, provide oversight of system upgrade efforts, resolve personnel issues; assist with the development and implementa­tion of policies and procedures for long­ range network plans and daily operations; review network integrity, system security, and operational reliability and effi­ciency; develop system disaster recovery recommendations, evaluate and present recommenda­tions to the Division Chief for improvements or enhancements; create and deliver formal presentations and keep abreast of technological changes; identify and research the cost-benefit of new technologies and make recommenda­tions for acquisition of new hardware and software; recommend vendor provided training courses for staff; assist in coordinating system operational plans with a diverse customer base of first responders and governmental service providers, lead efforts to resolve service issues and concerns to maintain a high level of customer satisfaction; and assist in the development of the annual Divi­sion budget and ongoing fiscal monitoring activity. The Network Services Supervisor is a second level supervisor and provides guidance and assistance to staff members with their professional and career development efforts.

For a comprehensive list of job duties, refer to the Network Services Supervisor job description.

This excellent opportunity also offers a highly competitive benefits package. Click the image below to learn more!

CONDITIONS OF EMPLOYMENT

Pre-Employment Process: Prior to employment, successful candidates must undergo a background check which includes fingerprinting and a medical exam.

Availability: Incumbents are subject to 24-hour call-back, evening, and weekend shifts.

Travel: Travel throughout the county may be required with a requirement to access and perform work at rural, unimproved locations. A valid California Class C driver's license will be required at the time of hire.

Sponsorship: San Bernardino County is unable to consider candidates who require Visa Sponsorship at this time or in the future. Candidates must be able to present their legal right to work in the United States at the time of employment.

Minimum Requirements

EXPERIENCE: Three (3) years of experience overseeing staff or technology in a lead or advanced role which includes planning, assigning, reviewing, and evaluating work in the area of land mobile radio technologies.

-- AND --

EDUCATION: Thirty (30) semester (45 quarter) units of college level qualifying coursework in telecommunications, electronic or information technology, computer science, computer information systems, public or business administration, or a closely related field. A list of completed coursework must be submitted with the application if an associate's degree in a qualifying field has not been conferred.

NOTE: Specialized technology courses or certificate programs with 450 hours of classroom instruction (equivalent to one year of college level education) are acceptable .

Substitution: An additional one (1) year of qualifying experience may substitute for the required education.

Desired Qualifications

Candidates are strongly encouraged to apply if they possess:

• Five (5) years of experience managing the installation, programming, maintaining and repairing Motorola XTS, XTL and APX series, land mobile radios, as well as emergency vehicle systems.
  
• Experience programming, configuring, maintaining and repairing Motorola P25 Smartzone Trunking systems.
  
• Experience developing codeplugs/templates using Motorola customer programming software.
  
• Knowledge of Motorola subscriber features and the interactions of those features over Motorola P25 Smartzone Trunking and conventional systems.
  

The ideal candidate will demonstrate strong interpersonal and communication skills, and be a team player with the ability to achieve goals through influence, collaboration, and cooperation.

Selection Process

There will be a competitive evaluation of qualifications based on a review of the application and supplemental questionnaire. It is to your advantage to be explicit in your responses on the application and supplemental questionnaire You are encouraged to include detail descriptions of your qualifying experience and skills, as only the most highly qualified applicants will advance in the process.

Application Procedure : To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire by as soon as possible. This is a continuous recruitment and may close at anytime. Resumes will not be accepted or reviewed in lieu of the application and/or supplemental questionnaire.

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application.

If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application.

All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment.

EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.

ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline.

Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points.

Please click HERE for important Applicant Information and the County Employment Process.

Supervisory Unit

The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

For a summary of benefits,* please click here .

Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ .

*Retirement benefits subject to change.

Closing Date/Time: Continuous

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• San Bernardino County

• 9093878304

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