Assistant Director of Student Recruitment and School Relations (Student Services Professional IV)

San Diego State University
San Diego, California 92182 United States  View Map
Posted: Sep 23, 2024
  • Clerical and Administrative Support
  • Education and Training
  • Human Resources and Personnel
  • Job Description

    Position Summary

    Join Us as the Assistant Director of Student Recruitment and School Relations!

    As the Assistant Director, you'll play a key role in shaping the future of our Prospective Student Services. Here’s how you’ll make an impact:
    • Collaborate with Leadership: Partner with the Director to shape and achieve goals for the Prospective Student Center (PSC).
    • Lead Operations: Oversee the PSC’s operations, ensuring exceptional service for both in-person and virtual student interactions.
    • Supervise and Train: Manage and mentor staff and student assistants, building a strong, effective team.
    • Drive Visitation Programs: Lead the development of campus tours and admission presentations, aligning with our strategic goals.
    • Resolve Issues: Address sensitive situations with prospective students and parents, using your judgment for effective solutions.
    • Support Scholarships: Assist with recruitment scholarship initiatives to attract top talent.
    • Build Partnerships: Strengthen ties with high schools and community colleges.
    • Plan Events: Help organize major events like Explore SDSU and Preview Day.

    Why Join Us?
    • Lead impactful recruitment initiatives
    • Collaborate with passionate professionals
    • Foster key relationships with schools and communities
    • Grow in a supportive, dynamic environment
    • Make a difference in prospective students' lives

    Position Information
    • Full-time (1.0 time-base), benefits-eligible, permanent/probationary position
    • Exempt under FLSA; not eligible for overtime compensation
    • Standard work hours: Monday - Friday, 8:00 a.m. to 4:30 p.m. (may vary based on operational needs)
    • Approved for partial telecommuting with onsite work in San Diego

    Department Summary

    Enrollment Services is comprised of Admissions, Evaluations, Office of the Registrar, Graduate Admissions, Prospective Student Services, and Communications. The goals of Enrollment Services are to implement SDSU enrollment management policies and to provide services to students from their initial point of interest in SDSU to their graduation.

    Prospective Student Services (PSS) represents SDSU to various constituents regarding university admissions. The unit consists of senior admission counselors, admissions counselors, and director. The admission counselors are responsible for recruiting undergraduate students, presenting admission information to students, parents, and counselors and coordinating their travel to various high schools throughout the year. The oversees all operations of the Prospective Student Center, manages the staff and student assistants for this unit, and implements the strategic plan in order for the university to meet its enrollment management goals.

    For more information regarding the Enrollment Services, click here .

    Education and Experience

    Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing and conflict resolution where such are job related.

    Possession of the below required knowledge and abilities is typically demonstrated through the equivalent to four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems.

    A master’s degree in counseling, Clinical Psychology, Social Work, or a job-related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling.

    Key Qualifications
    • Proven ability to provide administrative leadership in a high-profile, critical unit.
    • Experience in planning large-scale events, leading scholarship review committees, and conducting admissions presentations.
    • Strong organizational understanding, with the ability to evaluate complex data for recruitment efforts.
    • Superior communication and interpersonal skills, with a commitment to excellent customer service.
    • Experience managing multiple tasks, problem-solving, and responding to staff feedback for office efficiency.
    • Ability to work flexible hours, travel, and engage with high school and community college students.
    • Extensive knowledge of College admissions and enrollment requirements, including experience working in an admissions office is preferred.
    • Proficient with CRM event management systems (e.g., Slate) and experienced in collaborating with school counselors and counseling offices is preferred.

    Licenses/Certifications Required

    Valid California Driver’s License required, or the ability to obtain within 10 days of hire.

    Compensation and Benefits

    Starting salary upon appointment is not expected to exceed $6,019 per month.

    Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

    San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here .

    CSU Classification Salary Range: $6,019 - $8,585 per month.

    Diversity and Community at SDSU

    At SDSU, our diversity gives us power and benefits every single member of our community.

    Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here .

    Principles of Community

    At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university.

    SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another.

    Supplemental Information

    Initial review of the required application materials, including cover letters and resumes, will begin on September 12, 2024. To receive full consideration, apply by September 11, 2024. The position will remain open until filled.

    The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

    San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

    A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.

    SDSU is a smoke-free campus. For more information, please click here .

    SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Livia Peeples at lpeeples@sdsu.edu .

    Advertised: Aug 28 2024 Pacific Daylight Time
    Applications close:

    Closing Date/Time:
  • ABOUT THE COMPANY

    • San Diego State University
    • San Diego State University

    Join SDSU and make a difference through meaningful work that contributes to knowledge and provides rich opportunities for students. The dynamic synergy between SDSU and the San Diego region furthers SDSU's excellence and global impact. Every member of our team can proudly proclaim, "I Am SDSU."


    San Diego State University is a place of knowledge, experience and impact. It is one of the oldest institutions in California, with 400,000+ living alumni and many more friends in the community who have a stake in its future. At SDSU, diversity and excellence go hand-in-hand. The university celebrates diversity and inclusion, embracing a broad definition of diversity that includes people of every race, religion, gender, ethnicity, veterans, people with varying abilities, and members of the LGBTQ+ community. SDSU hires individuals with a commitment to working effectively with individuals from diverse backgrounds.

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