Administrative Support Clerk (Office Support Assistant)

Working with the Division of Youth Services is more than it seems. You will be working with staff to create a safe, therapeutic, and educational environment for youth in our day treatment and residential programs. To succeed in this position you will need to be empathetic, nonjudgmental, cooperative, encouraging, able-bodied, professional, and respectful; you must be able to communicate clearly, honestly and openly. We also offer a variety of great benefits including health, dental, vision, paid holidays, cafeteria plans, retirement, and more. Join us and help make the difference for our youth today!

This is a first-level administrative support position in support of a work unit in a treatment program for youth in the care of the Missouri Division of Youth Services. This position works within set guidelines and under direct supervisor performing a variety of clerical tasks.

The following tasks are the responsibility of the Administrative Support Clerk:

• Perform common and repetitive clerical, printing, data entry, and mail related tasks.
• Maintain, with relative independence, a significant phase or segment of a clerical process or office activity and make frequent decisions in accordance with agency policies, rules, or procedures.
• Compose routine correspondence utilizing a computer keyboard; proofreads and/or finalizes letters, memorandums, reports, or other documents for approval and/or signature.
• Establish and maintain filing systems.
• Prepare records for storage and/or archiving.
• Prepare purchase and supply requisitions, personnel and/or payroll records, time and leave records, expense accounts, or other program or agency documents; maintain an adequate stock of needed supplies for regional and facility usage.
• Arrange travel and accommodations.
• Serves as receptionist or information clerk; determines purpose of contact; provides general information and assists in preparation of forms if needed; directs individuals to proper destination; receives and distributes messages; and schedules and/or arranges appointments as necessary
• Enter and update information in automated systems, spreadsheets, and databases; utilizes various software packages in the performance of duties.
• Maintain required ledgers as needed, following all procedures regarding proper receipts, obtaining signatures, maintaining subsidiary ledgers and keeping expenditure documentation separate, etc.
• Perform other tasks as assigned.

Knowledge, skills & abilities

Knowledge of general office practices. Ability to maintain clerical records and operate basic office equipment. Ability to interact on the telephone or in person with the public.

Six or more months of experience in office support work; and possession of a high school diploma or proof of high school equivalency. OR Less than one year of related experience. (Substitutions may be allowed.)

(15 earned credit hours from an accredited college or university may substitute for the required experience.)

Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .

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• State of Missouri

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