Information Technology Consultant - Foundation

Job Title

Information Technology Consultant - Foundation

Classification

Information Technology Consultant - Foundation

AutoReqId

541114

Department

IT-Information Learning Common

Sub-Division

Academic Affairs IT Administration

Salary Range

Classification Range $4,094 - $7,881 per month

(Hiring range depending on qualifications, not anticipated to exceed $4,094 - $4,200 per month)

Appointment Type

Temporary

Time Base

Full Time

Work Schedule

Occasional early morning, evening and/or weekend hours. This is a temporary position to end on or before June 30, 2025, with a possibility of renewal on an annual basis if funds and/or program needs exist. Occasional early morning, evening and/or weekend hours.

About CSUF

Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At Cal State Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program.

Job Summary

It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.

About the Position:

The Information Technology Services strives to be a strategic, innovative, and best-in-class IT organization that provides a leading-edge technology environment for students, faculty, and staff to advance the University’s mission, vision, and goals. We seek an exceptional individual to join our IT-Information Learning Common team as the Information Technology Consultant - Foundation. The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.

Under direct supervision, the Information Technology Consultant provides consultative computing support to the campus community through the helpdesk phone and in person. Develops timely and practical solutions to a variety of user problems. Provides technical computing support and resolution to faculty, staff, and students via the phone, chat, email, and in person on different operating system platforms, including but not limited to, Windows, Mac, iOS, and Android. Provides support for IT-supported software and other cloud-based applications and services. Ensures the computer labs are set up properly. Tests and evaluates new technologies and applications and provides report to appropriate supervisor. Enforces lab policies and guidelines. Provides assistance on the use of laser and wireless printing for desktop and laptop users within the campus. Makes and deploys images for both Mac and PC Operating Systems. Assist with leading and mentoring student assistants. Creates and maintains student working schedules. Conducts student interviews and makes recommendations for new hires. Coordinates and conducts new student hire training and on-the-job training schedules. Creates reports for supervisors and updates website. Other duties as assigned.

Essential Qualifications

Bachelor’s degree from an accredited four-year college or university in Computer Science, Computer Information Systems, Information Systems, Telecommunications, Engineering, Engineering Technology or a related field or four years relevant full-time experience or an associate’s degree in a related field with two years of relevant full-time experience.

Basic knowledge of the specialty work area demonstrated by an understanding and use of general principals and terminology. Demonstrated understanding of the standard technology and systems in place with the capability of supporting and operating the technology. Ability to recognize problems, identify possible causes, and refer to appropriate party for resolution. Ability to solve problems where precedents exist, and acquire knowledge in related specialties. Demonstrated ability to work as a team member. Ability to effectively communicate, both verbally and in writing.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.

Special Working Conditions

Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator

Additional Information

California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

The person holding this position is considered a general mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017.

Multiple positions may be hired from this recruitment based on the strength of the applicant pool.

If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position.

Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.

Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process.

Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.

California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas).

Hiring Preference

On-Campus CSUEU Employees

Advertised: Sep 26 2024 Pacific Daylight Time
Applications close: Oct 10 2024 Pacific Daylight Time

Closing Date/Time: 2024-10-10

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• Cal State University (CSU) Fullerton

• 657-278-2200

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