Records Specialist

Summary

ABOUT THE SHERIFF’S OFFICE:

The Deschutes County Sheriff’s Office is a full service agency that oversees the adult jail, provides patrol, criminal investigations, civil process and search and rescue operations. Special units include SWAT, Marine Patrol, ATV Patrol, Forest Patrol, along with five K9 teams. Founded in 1916 and today led by your duly elected Sheriff L. Shane Nelson, the Deschutes County Sheriff’s Office serves over 200,000 residents in Deschutes County.

ABOUT THE COUNTY:

We know where you choose to live, work and play matters. Deschutes County is one of the largest employers in Central Oregon and the largest municipal government in the region. Our dedicated and passionate workforce of more than 1,200 employees provide County services in a number of departments, divisions, and offices.

Located in the heart of Central Oregon, between the towering Cascade Mountain Range to the west and the high desert plateau to the east, Deschutes County is the outdoor recreation capital of Oregon. We enjoy a renowned quality of life, with big-city opportunities and small-town neighborhoods.

We hope you’ll consider joining our talented team.

ABOUT THE JOB

Deschutes County is accepting applications for a Records Specialist for the Deschutes County Sheriff's Office. This position performs highly responsible and specialized administrative support. Duties include typing, filing, and maintaining records in compliance with all state and federal requirements; creating, editing, and processing memoranda, technical documents, and other communications; receiving, processing, sorting, and distributing a variety of correspondence, deliveries, and mail; providing information and assistance to internal and external customers; responding to requests for information and resolving problems within the scope of authority; routing phone calls to appropriate departments, divisions, or resources, utilizing multi-line phone systems; processing customer requests and transactions, receiving payments, completing necessary forms, and determining and assessing fees; entering and maintaining information in databases, verifying accuracy of information, preparing reports, and filing documents; and routinely assisting and directing customers from the reception desk. This position is responsible for handling sensitive information and maintaining confidential/secure data. Incumbent will provide customer service to the public over the phone and in person, sometimes under stressful situations.

This position may be assigned to work in Bend, La Pine, or Sisters depending on Sheriff’s Office needs.

Key Responsibilities:

• Creating and maintaining records in compliance with all state and federal requirements.
• Establish and maintain effective working relationships with other employees, other agency staff, and with citizens from varied racial, ethnic, and economic backgrounds.
• Provide information and assistance to internal and external customers.

What You Will Bring:
Knowledge of or experience with:

• Techniques for dealing with the public, in person and over the telephone.
• Principles and practices of general office administration, file management, accounting/bookkeeping, record keeping, case management and records management.
• General office computer systems and applications.

Skill in:

• Communicating effectively both verbally and in writing.
• Entering data and numerical information into a computer system with speed and accuracy, and maintaining electronic records, files, and databases.
• Working well under pressure, often with limited supervision.

*This posting is not meant to be an all-inclusive list of duties and responsibilities, but rather constitutes a general definition of the position's scope and function.

Notification to all candidates will be sent via email and/or text only. Please opt in for text messaging or check your email and your Governmentjobs.com account for application status.

Review the full job description by clicking HERE.

Compensation

$4,527.57 to $6,064.85 for a 173.33 hour work month. Excellent County benefit package when eligible. This union-represented position is available immediately.

BENEFITS:
Our robust health plan is offered at a minimal cost of $95 per month for employee only or $116 per month for employee plus dependents, which includes an innovative on-site clinic, pharmacy, and wellness and wellbeing services. Additionally, we include life insurance, retirement (PERS), generous paid time-off (14-18 hours/month to start, pro-rated for part-time), holidays, and professional development opportunities. Please click HERE for full benefit details.

Minimum Qualifications

• Three (3) years of progressively responsible administrative and customer service experience;
• OR any equivalent combination of training, education, and experience that provides the required skills and knowledge to perform the essential functions of the job.

Preferred Qualifications :

• Law Enforcement Data Systems (LEDS) certification.
• Knowledge of administrative procedures associated with law enforcement.
• Experience working in the public sector or in a customer service capacity.

Necessary Special Requirements

Possession of or ability to obtain a valid Oregon driver's license within 30 days of hire date. The employment offer will be contingent upon presentation of an acceptable and verifiable driver's license, pre-employment screening for criminal history, driving history, and controlled substances (NOTE: Positive test results for marijuana use may result in rescission of a contingent offer of employment). This screening must be completed with satisfactory findings in order for a formal offer of employment to be extended.

M ust pass a pre-qualifying driving record review and criminal history background.

• A current driver's license and the state of origin are required. Candidates who wish to be considered for this position must include an accurate driver's license number and state of origin on their application under the Personal Information section .

Background Investigation:

• A complete and full background investigation will be completed prior to a candidate receiving a conditional job offer.
• Must be LEDS certified or have the ability to become LEDS certified within 60 days of hire date.

Excellent County benefit package when eligible.
Deschutes Countyoffers eligible employeesa comprehensive healthcare package that covers medical, prescription, dental, and vision coverage at a minimal cost of $95 per month for employee only or $116 per month for employee plus dependents. Coverage becomes effective the first of the month following1month of employment. Included in the health care package is the Deschutes Onsite Clinic (DOC), which provides a wide range of health, wellness, and primary care services to employees and their dependents. The DOC offers convenient hours and no out-of-pocket costs to patients. The DOC Pharmacy is a full service pharmacy available to employees and dependents to have their prescriptions filled at a discounted co-pay. In addition to the health care package, DeschutesCounty provides a generous and comprehensive benefits program to eligible employees.

Employer paid benefit offerings include:

• Life Insurance for employee and dependents
• Accidental Death and Dismemberment Insurance
• Long-term Disability Insurance
• Employee Assistance Program
• Retirement Program through Oregon PERS
• Time Management Leave

Employee paid voluntary benefit offerings include:

• 125 Flexible Spending Program
• 457 Deferred Compensation Program
• Supplemental Life and Accident Insurance

To learn more about Deschutes County's generous benefit offerings, please visit www.deschutes.org/hr and click on Employee Benefits.

Closing Date/Time: 10/13/2024 11:59 PM Pacific

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• Deschutes County

• 541-388-6553

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