Lead Administrative Support Assistant - ESP0002

We respect and embrace the experiences, knowledge, and contributions of our team members. We strive for a culture of belonging and balance by upholding our values : Stewardship, Integrity, Collaboration, Respect and Innovation. We are passionate about Missouri, our role to preserve, protect and enhance our environment and we are committed to serving its’ citizens. We believe our mission and vision serves a greater purpose and will be felt for generations to come.

This position will be located at the Environmental Services Program, 2710 W. Main St., Jefferson City, MO 65109. General work hours are 8-5 Monday through Friday.

• Perform administrative duties for the Environmental Services Program, including but not limited to maintaining calendars, scheduling meetings, finalizing program communications and reports, maintain the program’s archives and filing systems, and serve as the program’s intranet page coordinator.
• Serve as the program’s primary travel coordinator by assisting team members with travel arrangements such as hotel reservations, rental car agreements, booking flights, and booking attendance reservations.
• Prepare invoices for payments and resolve any issues that may arise, procure supplies and equipment, process purchasing card statements.
• Answer and respond to inquiries (phone, in-person, and written) in a professional, accurate and timely manner in accordance with agency and/or office policy and procedure. Ensure general public phone calls are transferred to the appropriate number, office, division, department, etc. for resolution.
• Serve on various program-wide committees such as Building Issues Coordination and the Environmental Services Program Safety Committee.
• Assist with special projects that cultivate the Environmental Services Program culture and build team connections; and organize employee recognition and appreciation activities.

To be successful in this position, a candidate will need the following skills:

• Accountability : Holds self and others accountable for measurable high-quality, timely, and cost- effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for own actions and decisions. Complies with established control systems and rules.
• Adaptability : adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment.
• Customer Service : Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
• Writing : Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or messages) in a succinct, brief, clear and organized manner; produces written information, which may include technical material, that is appropriate for the intended audience.

Equivalent to those typically gained by:

• 3-5 years of office experience

(Additional education or experience may substitute for the required education or experience)

Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

Our benefits package and flexible 40-hour work week promotes the mental and physical health of you and your family as you work towards achieving your professional goals. Benefits include paid vacation and sick leave, paid life insurance, medical, dental, vision and prescription insurance. Learn more here .

How we invest in you:

• Exceptional professional development: mentoring from experienced professionals, cross-media training, career advancement opportunities, paid trainings, and continuing education tuition assistance.
• Support for professional registrations when required, through paid study materials, fees, study time, test time, exam fees and licensure renewal fees.

• 

• State of Missouri

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