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Job Description
ABOUT US
At the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do, and they are proud to tell people “I work for the County of Marin.” Discover more about us, our values and our organizational culture here . Read on to find out more about this opportunity:
DEPARTMENT OF PUBLIC WORKS MISSION STATEMENT: Provide the community with quality services, maintain and improve our public infrastructures and facilities, and support the preservation of Marin’s unsurpassed beauty.
ABOUT THE POSITION
The Department of Public Works Printing Services Division is currently recruiting for one (1) full-time Technology Systems Coordinator . The position is located on-site at the Marin County Civic Center in San Rafael, CA.
There is one vacancy for a Technology Systems Coordinator (TSC) in the Department of Public Works (DPW).
Reporting to an Assistant Director of Public Works, the Technology Systems Coordinator provides professional leadership and technical expertise for DPW's technology modernization initiatives. The individual in this position will assess the viability of existing processes and technology in the Department of Public Works and provide recommendations to automate, streamline, and eliminate redundancies.
The TSC will lead efforts to document the current state of technology in the department, develop a technology roadmap, and work with DPW leadership to prioritize and implement process and technology improvements. Anticipated technology projects include the implementation of an asset management database incorporating GIS, a work order request system used by multiple divisions, and a citizens reporting app. The TSC will identify best-fit software and platforms to support these projects and initiatives.
The TSC will build a team and be responsible for performance management and personnel-related activities. The TSC will collaborate with stakeholders at all levels of the organization and with different levels of experience and understanding of technology. They will work with cross-functional teams and translate business and user requirements into system design and technical specifications.
QUALIFICATIONS:
KNOWLEDGE OF- Principles and practices of management, including contract and project management, implementation and evaluation; goal setting; personnel management; budgeting and fiscal administration.
- Operations, services and activities of an information systems support and analysis program including specialized automated systems and general applications unique to the operating department.
- Current principles and practices of complex systems, database analysis, network administration, security control, and hardware and software configuration and installation.
- Operational characteristics of various computer systems, applications and peripheral equipment.
- Methods and techniques used to develop, test and implement designed users' systems.
- Capability and limitations of various computer operating systems including DOS, Windows and networks.
- Desktop or client-server software integration.
- Internet protocols and services such as WWW, FTP, NNTP, DNS, SMTP or others.
- Principles of testing and quality assurance.
- Techniques for the development of effective help documentation, training, and presentations.
- Programming languages for the personal computer such as Access, Visual Basic or others.
- Techniques for explaining technical concepts to non-technical users.
- Plan, organize, supervise, train, review and evaluate the work of staff; effectively recommend selection of staff, disciplinary actions and other personnel matters.
- Coordinate department technical activities and services with other departments, programs and/or outside agencies to achieve departmental goals, objectives and priorities.
- Analyze problems, develop recommendations, and take appropriate action.
- Integrate desktop or client-server software with custom applications.
- Assemble, install, configure, repair and maintain computer hardware, peripherals and components.
- Maintain current technical knowledge of the field including learning new and existing software, applications, databases and hardware through formal, informal and on-the-job training and self study.
- Communicate clearly and concisely, both orally and in writing; effectively conduct meetings involving multiple parties.
- Diagnose and resolve software application problems for desktops, network, and interface systems.
- Analyze, install, configure, test, modify and maintain applicable operating systems, databases, applications, networks, servers and specialized software.
- Analyze plans, processes or programs and provide verification and reconciliation of specialized departmental systems, computer programs or system processes.
- Establish and maintain effective working relationships with those contacted in the course of the work.
Any combination of education and experience that would provide the knowledge and skills listed. Typically, the equivalent of completion of a four year degree from an accredited college in computer science or a closely related field AND four years of experience performing network and/or personal computer user support which has included a minimum of one year experience either supervising employees or functioning as a project team lead.
Experience and/or technical professional certification in related network, computer, application, software or other peripheral systems, or a substantially similar field may be substituted for the college requirement on a year for year basis.
ABOUT YOU
Our Highly Qualified Candidate: The Highly Qualified Candidate possesses a combination of technical knowledge, strong analytical skills, and excellent interpersonal skills. They possess strong skills in organization, verbal/written communication, presentation, and facilitation.
They have led the implementation, management, and support of complex IT projects including evaluating multiple vendors, project planning and reporting, and stakeholder engagement. They have demonstrated experiences in management practices, including contract implementation and evaluation, goal setting, personnel management, budgeting, and fiscal administration.
They have knowledge of current principles and best practices of IT project management, IT architectures, databases, integration tools, security controls, digital accessibility, and cloud solutions such as Software as a Service (SaaS), Platform as a Service (PaaS) and Infrastructure as a Service (IaaS). They exhibit outstanding self-management skills and qualities including strong initiative and the ability to work independently, as well as the capacity to serve as part of a team with members of different organizational backgrounds.
The individual selected must demonstrate effective time management, organization, and project management skills, and possess the ability to provide guidance and support to the staff as needed.
IMPORTANT INFORMATION
All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your governmentjobs.com account to view these emails.
Open & Continuous Recruitment: Because this recruitment has changed to Open and Continuous, applicants are encouraged to submit completed applications as soon as possible. The filing period for an Open and Continuous recruitment may be closed at any time.
Testing and Eligible List: Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list. The eligible list established from this recruitment may be used to fill the current vacancy, and any future vacancies for open, fixed-term, full-time or part-time positions which may occur while the list remains active.
Disaster Service Workers: All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.
Equal Employment Opportunity Employer: If you have questions regarding equal employment opportunities, please contact Roger Crawford, Equal Employment Opportunity Director, at 415-473-2095. If you have questions concerning this position announcement, please contact Dario Aguilar, Human Resources Analyst, 415-473-6301
PLEASE NOTE: The benefits described herein do not apply to temporary (contingent) or to part-time employees that work less than 50%.
COUNTY OF MARIN BENEFITS: GENERAL
Below are some of the excellent benefits the County offers. More information about our benefits can be found on the Marin County's Benefits Homepage .
Paid Time Off : Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units.
Health Plan : Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO,and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee + 1, employee + family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more.
Retirement : Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at www.mcera.org.
IRS 457 Plan : Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum.
Retiree Medical : The County provides access to group health plan coverage to eligible retirees.
For specific questions regarding the employment process, please contact Human Resources at (415) 473-6104. For additional details about the benefits or retirement, please contact the Benefits Division at (415) 473-2197.
*IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice.
Closing Date/Time: Continuous -
ABOUT THE COMPANY
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Marin County
Show moreThe County of Marin is a vibrant and thriving organization comprised of 23 agencies and departments with a workforce of approximately 2,400 employees. The County’s array of public safety, community development, public works, health and human services, community services and administrative services is governed by the Board of Supervisors, which is made up of an elected representative from each of the five voting districts in this county.
This diverse organization strives to uphold a set of core values at work: respect, trust, integrity, diversity, equality, excellence, accountability, innovation, and collaboration. These values keep the organization and its individuals healthy, resulting in successful and sustainable quality service delivery. In addition, the County is committed to being a well-managed organization that relies on the talents of its workforce to succeed.
OUR MISSION AS A COUNTY:
To provide excellent services that support healthy, safe and sustainable communities; preserve Marin’s unique environmental heritage; and encourage meaningful participation in the governance of the County by all.
When you’re employed in local government the effects of your work are visible all around you. Your work is an integral part of the day-to-day lives of Marin County residents and visitors. From the roads we drive on, to the parks and libraries we visit, to the services we rely on to keep us healthy and safe, County employees contribute directly to the sustained well-being of Marin County’s communities.
We are motivated to preserve the importance of Equity, Economy, Environment and Education that make our County unique. With over 3000 employees, volunteers and interns across 22 departments, we are a part of the communities we serve. We work with our core values in mind: Integrity, Respect, Diversity, Innovation, Collaboration, and Excellence. These values are not only part of our organization’s strategic initiatives and goals[PDF], but they are what unify us in our work across a variety of perspectives and skillsets.
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