Undergraduate Degree Services Representative

CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun .

Major Duties

Under general supervision of the Assistant Registrar of Undergraduate Degree Services (UDS), the Undergraduate Degree Services Representative performs a broad range of multi-faceted duties independently, which enable the UDS office to run smoothly. The incumbent is responsible for determining if a graduation application is complete and/or entered correctly into SOLAR, and adds into the OnBase document imaging system along with the department evaluation, and miscellaneous other documents pertaining to a student’s graduation status.

• Assists students in completing missing information critical for their graduation application and verifies that graduation applications information SOLAR is matched to the appropriate program/plan and also verifies major/minor catalog years and adjusts in SOLAR if necessary.
• Receives and distributes electronic course substitution/waivers, graduation date change forms, graduation reinstatement forms, change of major/minor forms and other documents pertaining to graduation to the appropriate Graduation Advisors and verifies eligibility for honors candidates.
• Composes student correspondence including degree candidate, degree verification, and refund letters.
• Performs other duties as assigned.

*NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: https://mycsun.box.com/s/7383jmhwbxp9ywo7lo0r9jk79uv2z1qy

Qualifications

• Equivalent to four (4) years of full-time, general office clerical and administrative support experience that has provided the applicant with the knowledge and abilities listed.
• Equivalent to full-time college or university education/vocational school training in business or job-related field may be substituted for up to two (2) years of the required experience on a year for year basis.

Knowledge, Skills, & Abilities

• Thorough knowledge of correct English grammar, spelling, and punctuation; office methods, procedures, and practices; and university infrastructure, policies, and procedures. Working knowledge of budget policies and procedures.
• Ability and specialized skills to: coordinate many different administrative duties; interpret and apply a variety of complex policies and procedures; set deadlines, priorities, and complete projects accordingly; draft and prepare memoranda and correspondence; keep moderately complex records and files; screen mail, telephone calls, and visitors.
• Ability to maintain confidential files; lead or oversee the work of others; perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections; and read and write a level appropriate to the duties of the position.
• Must have strong interpersonal skills and the ability to adequately comprehend needs and convey information through both oral and written communication. Establish and maintain professional relationships with coworkers, faculty, staff, students, and the campus community.

Pay, Benefits, & Work Schedule

• The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver and more.
• Classification: Admin Support Coordinator / 1035 / grade 1
• The anticipated HIRING RATE is $3864 month. The salary range for this classification is: $3864 - $6072 per month.
• HOURS: Full Time; 40 hours per week; Monday through Friday.
• This is a Regular position with a one-year probationary period.

General Information

• Applications received through October 14, 2024, will be considered in the initial review and review of applications will continue until position is filled.
• This position is a sensitive position as designated by the CSU.
• A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.
• The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
• In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.
• Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers
• The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus.

Equal Employment Opportunity

CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race or ethnicity, religion or religious creed, nationality, age, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, marital status, veteran or military status, and disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101.

Advertised: Oct 01 2024 Pacific Daylight Time
Applications close:

Closing Date/Time:

• 

• California State University (CSU) Northridge

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