Business Support Specialist

Loveland Fire Rescue Authority (LFRA) is seeking an organized, adaptable individual to join the Risk Reduction and Readiness Division as the Business Support Specialist in the Training office. The ideal candidate thrives in a role where they are able to serve internal and external customers, change tasks frequently, and in which the work is done both independently and on a team.

The Business Support Specialist performs administrative work in support of the processing functions of the Loveland Fire Rescue Authority. Position will close to applicants on Tuesday, October 22nd at 12 noon M.S.T.

Salary Information: The salary range for this position is $18.03 - $25.24 per hour with an anticipated hiring range of $20.34 - $21.63 per hour, depending on qualifications and experience.

Specifically, this position:

• Is assigned to the Training Center. See the job description for full list of specific duties.
  • Coordinates and sets up for meetings and events; develops promotional materials; and maintains instructor and facility calendars.
  • Tracks and submits invoices for instructors and equipment usage.
  • May be assigned to perform services and functions for and on behalf of the Front Range Fire Consortium (FRFC).
• Performs customer service duties on a regular basis including communicating policies, rules, and regulations in response to inquiries, conducting necessary research, and routing inquiries appropriately for more complex matters and interpretation.
• Accepts, reviews, and processes forms, reports, legal documents, applications, or similar materials in accordance with legal and procedural requirements.
• Receives telephone calls and determines which calls can be handled personally and which should be referred.
• Composes and prepares replies to a wide variety of communications when information is factual in nature or involves matters of established policies, procedure, or standard practices.
• Enters data into and maintains computer systems and databases; proofs data entry and corrects errors; runs standard reports as required.
• Performs administrative support type duties including reception, typing, filing, and similar type work.

The Business Support Specialist must have:

• Advanced customer service skills and ability to maintain professional relationships.
• Advanced attention to detail skills with the capability to prioritize and meet deadlines.
• The ability to read and comprehend rules, regulations, policies, and standard operating procedures.
• The ability to interpret and apply a variety of organizational policies and procedures.
• The ability to maintain sensitive and confidential information.
• Intermediate computer skills including data management systems, as well as specific and customized software applications (e.g. records management, forms, and data analysis systems).
• Basic skill level using Microsoft Office Suite including word processing, spreadsheets, presentation software and databases.

Education:

• High School diploma or GED

Experience:

• Preferred: two (2) years of experience in a directly related clerical or administrative support field or in the performance of similar duties and responsibilities.

Click here to review the full Business Support Specialist job description.

Notices regarding the State of Colorado:

• In compliance with Colorado's Job Application Fairness Act "JAFA" any materials you submit as part of this application, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
• Some information in your application may be public information under the Colorado Open Records Act.

Benefit Information: At LFRA we recognize the importance of providing a comprehensive benefit program to help you and your eligible family members maintain your health and well-being. LFRA offers the following benefits:

• Medical, dental and vision benefits
• Retirement Plans: 401(a) with employer match and voluntary 457
• Basic Life/Accidental Death & Dismemberment
• Flexible spending accounts
• Paid time off including vacation, medical, holidays
• Staff Psychologist & peer support team

To view information on LFRA's benefits refer to our 2025 Employee Benefits Guide.

Recruitment timeline

(LFRA reserves the right to alter any recruitment process without notice)

October 22nd, at 12 noon M.S.T.

Application Deadline

Oct. 25-28th, 2024

Skills Testing (sent electronically to invited applicants)

Oct. 28-30th, 2024

Video Interviews

November 5, 2024

In-Person Interviews

December 2, 2024

Desired start date

An offer of employment is contingent upon the successful completion of a pre-employment criminal background check.

E-Verify

LFRA participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire LFRA will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation. Learn more about your right to work. Visit E-Verify.gov for more information.

Equal Opportunity Employer

LFRA is an equal opportunity employer and does not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, gender variance, marital status, genetic information, military status, disability, or any other status protected by law or regulation. We encourage, value and respect diversity.

If you require reasonable accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, please direct your inquiries to LFRAHumanResources@lfra.org or 970-962-3199.

Veteran's Preference

LFRA applies a veterans’ preference to all hiring decisions. In accordance with C.R.S. 8-1-153, former military personnel or their surviving spouse must be verified as a “veteran”, by providing their or the service member’s DD214. The veterans’ preference does not guarantee the veteran a job. Positions are filled with the best qualified candidate as determined by LFRA. To complete and submit a LFRA Veteran's Preference application form, click here.

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• City of Loveland

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