Payroll & HR Support Assistant

Job Summary

To provide customer support to employees by coordinating sign-in activities and answers to payroll and benefit related questions. To provide general office support for the departments of Payroll, Benefits and HR Support Services.

Key Responsibilities

• Customer Support - Greets and assists new employees in the completion of all hiring documents to assure documents are completed as required. Provides general information to questions regarding payroll and the University; refers more complex questions to management, payroll technicians or benefit specialist. Provides assistance to employees on how to use Employee Self Service (ESS) to update information such as addresses or emergency contacts.
• Office Support - Orders and maintains departmental supplies, equipment, and forms. Audits new PTF monthly and communicates to HR/Employees if they need to sign-in. Prepares new hire/rehire paperwork and forwards to either HR Support Services or Student Payroll Techs for handling.

Knowledge Skills and Abilities

Must be able to understand and adhere to the laws regarding the protection of confidential information and security of employee data. Good listening and communication skills. Ability to understand the meaning of various HR data elements and use PeopleSoft HR and Finance to read data. Ability to provide accurate work in a timely manner. Ability to understand and take directions. Ability to synthesize information and understand when to seek assistance of other staff in answering questions. Professional attitude and an excellent customer service.

Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."

Education and Experience

Equivalent to three years of administrative support experience required.

Experience with similar job duties preferred but not required.

Physical Summary

• Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects. (10 pounds or less).

Department

Payroll Services

Classification

Administrative Support Assistant II

Compensation

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

Hiring Range: The hiring range for this position is $3,680 - $3,750 per month commensurate with candidate's education, experience, skills, and training.

CSU Classification Salary Range: The CSU Classification Salary Range for this position is $3,680 - $5,417 per month.

Benefits

Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year.

Time Base

1.0 time-base, 40 hours per week.

Duration of Appointment

This is a temporary position for 1 year with no permanent status granted. Temporary assignments may expire prior to the ending date.

Application Procedures

Click Apply Now to complete the CSULB Online Employment Application.

PLEASE FILL OUT THE APPLICATION COMPLETELY. It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position.

Additional Information

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months.

CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).

California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.

Equal Employment Statement

California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status.

Accommodations

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu .

Out of State Employment Policy

California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Advertised: Oct 05 2024 Pacific Daylight Time
Applications close: Oct 19 2024 Pacific Daylight Time

Closing Date/Time:

• 

• Cal State University (CSU) Long Beach

• 562.985.4111

Show more