What You'll Be Doing

Are you someone who is passionate about helping others and looking for a great career opportunity? If so, the Wake County Capital Area Workforce Development (CAWD) has a Behavioral Health Case Manager position available. This position is responsible for comprehensive and complex case management for the Wake Local Reentry Council. To be successful, this individual will have prior experience working with a behavioral health or mental health program and will be responsible for coordinating reentry services including substance use disorder treatment, mental health treatment, basic needs, transportation and other support services. This includes working with facility partners to establish a continuity of care and helping reentry participants navigate and connect with relevant resources. The Case Manager determines eligibility and completes intakes, interacts with clients and partners, tracks performance data and maintains accurate documentation, advocates for needed services and works closely with the multi-disciplinary team to assist in decision making.

About Our Team

Capital Area Workforce Development is a public-private partnership that focuses on economic development by ensuring the local workforce has the skills, training and education to meet the needs of local employers. The board oversees workforce solutions in Chatham, Johnston, Lee, Orange and Wake counties designed to serve businesses and individuals of all ages. We believe in economic development through workforce excellence. The Reentry Team provides support services and employment assistance to help prepare men and women returning to Wake County from incarceration for successful employment and self-sufficiency. To learn more about Capital Area and the work we do, visit: https://capitalareancworks.com/ to see update with current information.

The Basics (Required Education and Experience)

• Bachelor’s degree in Social Work, Criminal Justice, Human Services, or related field
• Two years of experience providing effective intervention strategies and case management to individuals with substance use disorders and/or psychiatric disorders; connecting clients to community agencies and resources including housing, transportation and other basic needs; and navigating behavioral health and mental health care systems
• Equivalent education and experience are accepted

• Please include ALL prior work experience on your application and resume.

Beyond the Basics (Preferred Education and Experience)

• Master’s degree in social work
• 3 years of Experience providing case management with individuals with substance use disorders and/or psychiatric disorders and effective intervention techniques
• 1 Year Experience connecting clients to community agencies and resources including childcare, housing and basic needs
• 1 Year Experience navigating behavioral health care system

How Will We Know You're 'The One'?

• Knowledge of best practice models for treating substance use disorders, behavioral health and reentry programming; person-centered/goal-oriented planning; motivational interviewing; and problem-solving techniques (This includes risk and needs assessment, meeting quality standards for services and evaluating customer satisfaction)
• Ability to communicate both oral and written information with individuals or groups at all levels of the organization
• Ability to utilize office equipment and other relevant technology (software and systems) to meet business needs (e.g., Microsoft Office, Client Management Software, and electronic document management system)
• Knowledge of criminogenic risk factors and behavioral health disorders related to substance use and mental health
• Knowledge of the criminal justice system, the court system and organizations, procedures and terminology
• Ability to calmly deal with individuals in difficult and complex situations to achieve resolution
• Understand core elements of case management, including assessment, planning, service implementation, follow-up and monitoring
• Ability to develop and maintain strong relationships with clients, representatives and other agencies
• Excellent organizational skills and ability to maximize the use of time so that the many diverse tasks associated with the position can be completed accurately, completely and timely

About This Position

Location: Midtown North Office Park Raleigh, NC 27610

Employment Type: Regular

Work Schedule: 8:30am - 5:15pm

Hiring Range: 26.44 - 31.25

Market Range: 23.57 - 37.00

Please include ALL prior work experience on your application and resume.

Posting Closing Date: 7:00 pm on 10/22/2024

What Makes Wake Great

Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package.

Equal Opportunity Statement

Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Background Check Statement

Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer.

Emergency Service Worker Statement

In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

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• Wake County Government

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