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Job Description
The Position
About the Position:
Job Appointment: Full-Time
Work Location/Schedule: Hybrid: Monday - Friday, 8-5pm. Flexible work schedules are available. 9911 SE Bush Street, Portland, OR.
Please note: The incumbent is an essential employee and a member of the bureau's 24-hour response team and may require after-hour, evening, weekend, and holiday emergency response.
Benefits: Please check our benefits tab for an overview of benefits for this position
Language Pay Premium Eligible: This position is or may be eligible for Language Pay Differential for qualifying employees (Include this for classifications identified as eligible or if bureau requests languages)
Union Representation: This classification was recently recognized as represented by a new labor union, City of Portland Professional Workers (CPPW). Terms and Conditions are currently being negotiated as part of a new CPPW collective bargaining agreement. To view labor agreements, current and future, please click here .
Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need respond to the supplemental questions and attach a resume. Update application materials if needed.
Position Summary
This position would be expected to coordinate one of two program areas that have Citywide policy and public safety implications with a high degree of emergency response responsibilities: 1) alert and warning or 2) public safety planning for large-scale special events.
This position may in future be part of additional programs, such as continuous situational awareness services, field response services, Liaison Officer functions, etc. Duties may evolve with the bureau’s needs.
During emergency response, this position could fill several Emergency Coordination Center (ECC) roles including Section Chief or subordinate roles therein (e.g. Ground Support Unit, Supply Unit, etc.), and may act as an ECC Manager. In addition, this position would be part of the PBEM Duty Officer rotation.
As an Operations Specialist, you will:- Provide program management: Manage a variety of programs, including contract and vendor management, addressing emergency response areas of either alert and warning or special event planning. Set project goals and objectives, identify and enlist support of project stakeholders, define scope of work and work plan, manage project risks, create/evaluate Request for Proposals (RFPs), and commit bureau funds and staff to implement these projects. Examples include: Ongoing implementation and improvement of City’s Integrated Public Alert & Warning System (IPAWS). Ensure compliance with budget office, procurement and other City regulations.
- Create or update operational guidelines (OGs): Sketch project scope, identify objectives, gather stakeholders, research best practices, interview subject matter experts, analyze after action reports, formulate a project plan, schedule, facilitate and guide meetings, record results, arrange materials, write and edit drafts, solicit input, determine a process or procedure that will best meet stated goals, promote recommended solutions, foster and maintain relationships, and establish all necessary processes and procedures to support recommended solutions.
- Perform Data/Reporting/Research: Develop program metrics, ensure data is tracked, and provide transparency via reports and dashboards. Collaborate with data analysts to determine best metrics and ways to share data. Ensure data process integrates equity best practices. Research best practices nationally for assigned program areas.
- Facilitate Training/Exercise: Provide training and exercise opportunities for PBEM Duty Officers and City staff to gain skills in emergency management areas such as alert and warning and working in an emergency operations center during special events. Design, facilitate and evaluate trainings that achieve learning objectives, apply adult learning principles, and meet key performance measures. Create an integrated training and exercise plan, identify objectives, serve on exercise project teams, facilitate or conduct trainings, participate in exercises. Serve as a mentor and leader for ECC responders.
- Act as a Duty Officer: Act as on-call Duty Officer/Backup Duty Officer (DO/BUDO) on a rotating basis (during business hours and nights and weekends during on-call period). Monitor emergency situations, maintain communication with government officials and activate the ECC as necessary. Document all actions in information sharing systems including a daily summary/roll-up of operations and situation status. Respond to phone calls and text messages within 5 minutes (24-hours a day during on-call period). Activate web-based Community Emergency Notification System that sends emergency alerts to the public via phone, text message, and email. Participate in training drills and exercises. Carry emergency communications equipment to perform the functions listed above including 800 MHz handheld radio, wireless phone, laptop, iPad, wireless hotspot device and satellite phone.
- Participate in Local and Regional Emergency Management: Participate as a representative and subject matter expert, contribute to projects, seek grant funds for, and take on leadership (chair) duties for a number of collaborative groups.
The Portland Bureau of Emergency Management (PBEM) Operations Section is responsible for maintaining the operational readiness of the City's Emergency Coordination Center (ECC) and personnel. This also includes managing the Duty Officer program; supporting the PBEM Director; delivering training and exercises to city employees through the ECC Responder Program, coordinating emergency communications including Alerts, Warnings and Notifications (AWNs), radio, satellite and Internet connectivity, supporting crisis information management and situational awareness through a wide variety of operational and information systems, and overseeing Bureau daily operations, including telephony, IT, facilities, vehicle maintenance, and storage/warehousing.
About the Portland Bureau of Emergency Management
The mission of the Portland Bureau of Emergency Management (PBEM) is to promote disaster readiness, coordinate response, and build resilience for Portland. PBEM develops and implements plans, programs, and policies to advance the city’s mitigation, preparedness, response, and recovery capabilities. PBEM works before, during, and after emergencies to minimize negative impacts to the community and build a resilient Portland. We seek to center our work in service to the communities that face the greatest risk from disasters: Black, Indigenous, and other communities of color, immigrants, refugees, and people with disabilities.
Have a question?
Contact Information:
Karen Ehn, Recruiter
Bureau of Human Resources
Karen.Ehn@portlandoregon.gov
To Qualify
The following minimum qualifications are required for this position: Experience with principles and practices of business communication and program administration.Ability to learn City rules, policies and procedures related to area of assignment.Ability to exercise independent judgment, problem-solve, and take initiative within established procedures and guidelines.Ability to analyze, explain, and apply relevant laws, ordinances, policies, and procedures. Ability to establish and maintain effective working relationships with Bureau/Office managers and staff, representatives of other governmental agencies, the public, and others encountered in the course of work. Although not required, you may have one or more of the following:
Experience:- 3 - 5 years of professional experience managing projects and working as part of a multidisciplinary team.
- 3 - 5 years of professional or volunteer experience working on emergency management, community resilience, public health, public safety and related projects and working as part of a multidisciplinary team.
The Recruitment Process
STEP 1: Apply online between October 14, 2024- October 28, 2024
Required Application Materials:- Resume
- Answer to the Supplemental Questions (click on the Questions tab to preview the questions)
- If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc) by the closing date of the recruitment.
- Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement.
- Your resume should support the details described in your responses to the supplemental questions.
- Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience.
- Do not attach materials not requested.
- All completed applications for this position must be submitted no later than on the closing date and time of this recruitment.
- All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted.
- You can use AI tools to assist with your job application, but please make sure to personalize your responses to supplemental questions. Avoid copying and pasting; instead, use AI to generate ideas and then tailor them to reflect your own experiences and skills.
- An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and supplemental questions, weighted 100%.
- Your résumé and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.
- You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information.
- Additional evaluation may be required prior to establishment of the eligible list and/or final selection.
- Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list.
- Hiring bureau will review and select candidates for an interview
- Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list.
- Some positions will require those offered employment to complete and sign a criminal background statement before being considered for employment. (Include if requires an in-depth background investigation.)
- A start date will be determined after all conditions of employment have been met.
Additional Information
Click here for additional information regarding the following:
- Click here for additional information regarding the following:
- City of Portland Core Values
- Recruitment Process - Work Status
- Equal Employment Opportunity
- Veteran Preference
- ADA, Pregnancy, and Religious Accommodations
An Equal Opportunity/Affirmative Action Employer
A Career with the City of Portland offers many Employee Benefits
We offer a comprehensive benefits package, including but not limited to- Health Care (Medical, Vision and Dental)
- Carrot Fertility
- Wellness Benefits
- Life Insurance
- Long-term disability coverage to eligible employees and their families.
- Employee Assistance Plan
- Flexible Spending Accounts
- Retirement
- Oregon Public Employees Retirement System (PERS), includingcontributions to the PERS IAP plan paid by employer
- Family Medical Leave
- City Paid Parental Leave
Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers .
Closing Date/Time: 10/28/2024 11:59 PM Pacific -
ABOUT THE COMPANY
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City of Portland
Show moreAbout Portland, Oregon:
The Rose City comprises an area of approximately 145 square miles in northwestern Oregon. With a 2021 population estimated at 662,000, Portland is the heart of culture, commerce, industry, transportation, finance, and services for a metropolitan area that includes an estimated 2.2 million people.Portland is the county seat of Multnomah County; the largest city in Oregon and the second largest city in the Pacific Northwest. Residents take pride in the city’s diverse neighborhoods, natural beauty, good schools and independent spirit. The city consistently ranks among the top 25 arts destinations in the United States, and is one of the best cycling cities in North America as well as one of the nation’s best walking towns.
Portland’s identity is steeped in the Pacific Northwest's natural beauty, with Mount Hood, the Cascade Mountain Range and the renowned Oregon Coast each just over an hour away. There are 37,000 acres of parks and green spaces within the metropolitan area, including 5,000-acre Forest Park, the largest urban wilderness in America. Average temperatures range between 34° in winter to 80° in summer and Portland receives 37 inches of rain annually; less rainfall than Seattle, Houston, Baltimore, Boston and Atlanta.
Why work at the City of Portland?
We are culture- and solutions-driven, viewing every challenge as an opportunity to learn, improve, and share our expertise. We are committed to removing systemic barriers to resources, access and opportunity. “The City” is a believer in ALL people and continues to actively recruit and retain diverse top talent every day. We offer a comprehensive benefits package, including but not limited to medical, dental, vision, basic life, and short- and long-term disability coverage to eligible employees and their families. If you are open-minded, motivated, community-focused and self-aware, please apply yourself at the City of Portland today.
City of Portland Core Values:
Anti-racism | Equity | Transparency | Communication | Collaboration | Fiscal Responsibility
These values guide our actions as we serve the community and engage our workforce. To learn more about the City's core values, please click here -