Crisis Intervention Specialist

City of Fremont, CA
Fremont, California United States  View Map
Posted: Oct 26, 2024
  • Salary: $103,889.48 - $126,278.31 Annually USD
  • Full Time
  • Accounting and Finance
  • Job Description

    Description

    The City of Fremont's Human Services Department is recruiting for

    Crisis Intervention Specialist




    VIEW OUR RECRUITMENT BROCHURE

    The Department

    The Human Services Department works to support a vibrant community through the creation and maintenance of services that empower individuals, strengthen families, encourage self-sufficiency, enhances neighborhoods and fosters a high quality of life. The Department values its people, creativity, quality service, integrity, open communication, collaboration, building community partnerships, mutual respect and diversity. Our staff finds their work challenging, yet rewarding, and most importantly they enjoy the chance to make a difference through public service.

    Application Process

    Applications will be reviewed upon receipt. This recruitment may close without notice so interested applicants are encouraged to apply immediately. A resume and supplemental questionnaire (part of the online application) must be submitted with the completed City application.

    To be considered for this outstanding employment opportunity, please complete an application online by clicking "Apply" just above this box.

    Selection Process
    The process may include oral panel and individual interviews, professional reference checks, comprehensive Police Department background screening, and other related test components. Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to participate in the process.

    Reasonable Accommodation
    Human Resources will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources of any special needs a minimum of 5 days in advance of the selection process by calling (510) 494-4660 or emailing humanresources@fremont.gov .

    Contact Us
    For additional information, please contact Human Resources Department at: humanresources@fremont.gov .

    The information contained herein is subject to change and does not constitute either an expressed or implied contract.

    ______________________________________________________________________

    Crisis Intervention Specialist Class Specification

    Essential Functions

    Essential Functions

    Mental Health Clinician Assignment
    • Partners with a police officer to provide on-scene crisis intervention and referrals.
    • Provides advice on behavior health related service calls related to Welfare and Institution Code Section 5150.
    • Provides crisis intervention response when community members are undergoing a mental health crisis, avoids using involuntary psychiatric hospitalization when appropriate by providing alternative treatment resources which may include consultation, crisis intervention and referral to brief treatment and/or diversion or other voluntary crisis services as available.
    • Completes follow-up visits or makes a "warm handoff" to other Crisis Intervention Specialists as appropriate.
    • Provides outreach with known individuals who have recently been placed on a 72-hour hold under a 5150 or to high-risk populations, such as the homeless, providing mental health follow-up referrals for assistance with other needs leading to client stabilization including housing assessment, if homeless.
    • Explains treatment facility procedures and clients' rights and responsibilities.
    • Provides individual crisis intervention as needed, stabilizes clients in crisis including brief intervention in clinic; arranges for hospitalization and coordinates treatment elements.
    • Works weekend and evening hours as required.
    • Testifies in court when required, for determination of client's legal status regarding outpatient court-ordered treatment.


    Social Worker Clinician Assignment
    • Receives client referrals from other Crisis Intervention Specialists, other MET team members or members of the Human Services Department.
    • Conducts comprehensive client assessments to collect functional, psycho-social, environmental, employment, financial, housing and family information in order to develop a stabilization plan.
    • Assists as needed, in establishing a health home, including arranging required transportation to and from services.
    • Conducts housing problem solving and housing assessment, as part of Alameda County's Coordinated Entry System. Assessments will be conducted at locations where client finds comfortable and is easily accessible. Assists with housing applications if needed.
    • Trains to utilize County Housing Management Information System (HMIS) to enter and retrieve data related to work with homeless clients.
    • Conducts housing assessments, as needed, as part of Alameda Counties Coordinated Entry system.
    • Maintains current knowledge of public benefit programs and community resources for all age groups.
    • Researches relevant services to meet client needs.
    • Accompanies or assists clients in accessing needed services and advocates on their behalf.
    • Assists and or accompanies Code Enforcement and Police Department employees in outreach efforts to homeless locations to provide resource information.
    • Provides regularly scheduled visits to Fremont Seasonal Warming Center for homeless or other temporary shelters to provide resource information and to conduct coordinated entry housing assessments.


    Essential Functions for all assignments:
    • Works to maintain an updated resource list outlining services and programs to support client population.
    • Develops and maintains strong working relationships with staff in the Police and Human Services Department, other City Departments, hospitals, health care professionals, family service providers, the Family Resource Center, homeless/housing service providers and the community at large.
    • Maintains program documentation and outcome measures
    • Prepares written and statistical reports
    • Completes Crisis Intervention Training (CIT) Attends regular and ongoing coordination meetings with other MET team members
    • Prepares correspondence and reports on client histories, treatment progress and other matters related to case treatment.
    • Enters data into client health record system.

    Marginal Functions
    • Other duties as assigned.



    Minimum Qualifications

    Qualifications

    Knowledge, Skills and Abilities

    Knowledge of: The techniques and methodology of educational and social service program design, development, and administration; manual and automated record keeping systems; needs assessment and program evaluation practices and techniques; local and/or regional resources available to meet the needs of the targeted population; the principles and practices of program administration and budgeting; principles and techniques of interviewing clients; diagnostic assessment tools public relations techniques; the preparation of written and verbal reports.

    Skill in: Understanding human behavior and family dynamics especially of high risk vulnerable populations with Mental Health needs or duel diagnosis, who may be homeless;understanding the functions and organizations of public assistance; medical and psychological, educational and social service resources, especially access to dignity and housing resources.

    Ability to: Conduct mental health and other related needs assessments in the field, community, school, office or home; determine and implement the appropriate course of action in emergency or stressful situation; develop and maintain effective working relationships with other staff, agencies, service providers, and institutions; participate in the development and implementation of operational policies and procedures; establish effective relationships with clients from a variety of socioeconomic and ethnic backgrounds and age groups; prepare concise narrative and statistical reports and evaluations, using appropriate word processing and spreadsheet technology; communicate effectively both verbally and in writing.

    Incumbents must possess the physical and mental capacity to work under the conditions described in this document and to perform the duties required by their assigned position.

    Education/Experience

    Any combination of education and/or experience that has provided the knowledge and skills necessary to satisfactory job performance would be qualifying. A typical way to obtain the required knowledge and skills would be: Education and/or experience equivalent to graduation from an accredited college or university with a Master's degree in social services, psychology, counseling, sociology, nursing or a related field and two (2) years of experience, one year of which has been individuals with mental health challenges including homeless populations.

    Licenses/Certificates/Special Requirements

    A LCSW, Psychologist, Registered Nurse, MFT or MSW is required for placement into this class.

    Incumbents will be required to work other than normal office hours. This position requires the ability to travel independently within and outside City limits. Therefore, a valid Class C California Driver's License is required by time of appointment.

    Failure to possess or maintain the required, valid licenses shall result in discipline up to and including termination of employment.

    Incumbents must pass a full background investigation including fingerprints and a personal history questionnaire.

    Physical and Environmental Demands

    Rare = 66%

    Sitting: Constant

    Walking: Occasional

    Standing: Occasional

    Bending (neck): Frequent

    Bending (waist): Rare

    Squatting: Rare

    Climbing: Rare

    Kneeling: Rare

    Crawling: Never

    Jumping: Never

    Balancing: Never

    Twisting (neck): Occasional

    Twisting (waist): Never

    Grasp - light (dominant hand): Occasional

    Grasp - light (non-dominant): Occasional

    Grasp - firm (dominant hand): Rare

    Grasp - firm (non-dominant): Rare

    Fine manipulation (dominant): Occasional

    Fine manipulation (non-dominant): Occasional

    Reach - at/below shoulder: Occasional

    Reach - above shoulder level: Rare

    Push/pull:

    Up to 10 lbs. Rare - setting up conference rooms

    11 to 25 lbs. Rare - setting up conference rooms

    26 to 50 lbs. Rare - setting up conference rooms

    51 to 75 lbs. Never

    76 to 100 lbs. Never

    Over 100 lbs. Never

    Lifting:

    Up to 10 lbs. Occasional

    11 to 25 lbs. Rare

    26 to 50 lbs. Rare

    51 to 75 lbs. Never

    76 to 100 lbs. Never

    Over 100 lbs. Never

    Carrying:

    Up to 10 lbs. Occasional

    11 to 25 lbs. Rare

    26 to 50 lbs. Rare

    51 to 75 lbs. Never

    76 to 100 lbs. Never

    Over 100 lbs. Never

    Coordination:

    Eye-hand: Required

    Eye-hand-foot: Required

    Driving: Required

    Vision:

    Acuity, near: Required

    Acuity, far: Required

    Depth perception: Required

    Accommodation: Required

    Color vision: Required

    Field of vision: Required

    Talking:

    Face-to-face contact: Required

    Verbal contact w/others: Required

    Public: Required

    Hearing:

    Normal conversation: Required

    Telephone communication: Required

    Earplugs required: Not required

    Work environment:

    Works outdoors when traveling to home visits and homeless clients. Works indoors using computer monitor, works around others, works alone, works with others.

    Class Code: 6935

    FLSA: Non-exempt

    EEOC Code: TBD Barg. Unit: CFEA

    Probation: 12 months

    Rev.: 9/18

    The City of Fremont offers a comprehensive benefit package including general and holiday leave as well as medical, dental, vision, life, and long/short-term disability insurance.

    To view a summary of the benefits the City offers, please visit: City of Fremont Benefits Summary

    Closing Date/Time: Continuous
  • ABOUT THE COMPANY

    • City of Fremont, CA
    • City of Fremont, CA

    The Community

    Centrally located and serving as the eastern anchor of the Bay Area and Silicon Valley, the City of Fremont prides itself on being a vibrant and strategically urban community. Fremont is an ethnically and culturally diverse city of approximately 235,439 people with an area of 92 square miles, making it the fourth most populous city in the San Francisco Bay Area and the 15th largest City in California.

     

    Originally an agricultural area comprised of five small towns, Fremont has developed into a technological and advanced manufacturing power base that captures metropolitan living at its best. Fremont boasts over 42 million square feet of office, R&D, manufacturing, and warehouse building space. It is home to over 1,200 innovative high tech, life science, and clean technology firms including Tesla Motors, Lam Research, Thermo Fisher Scientific, Boehringer Ingelheim, and Facebook, among many others. The City’s Innovation District is known as the hottest new address for start-ups. Over the last two years, companies in Fremont received more than $400 million in venture funding according to PitchBook Data.

     

    Fremont residents enjoy a moderate climate, high rates of home ownership and educational achievement, a nationally recognized and highly rated public school system, and low crime and unemployment rates. With so much to offer, it’s no surprise that Fremont is frequently recognized as an ideal place to live and work.

     

    The Organization

    The City of Fremont is a full-service general law city operating under a Council-Manager form of government that combines the civic leadership of elected officials with the managerial experience of an appointed City Manager. Policy-making and legislative authority are vested in a seven-member city council. Six Councilmembers are elected on a by-district basis, with the Mayor separately elected to a four-year term by a citywide vote.

     

    The City Council appoints the City Manager and City Attorney. The City Manager is responsible for implementing City Council policy and administering the day-to-day operations and affairs of the City in a businesslike and prudent manner. The City Attorney serves as chief legal advisor to the City, providing transactional and litigation services to the City, as represented by the City Council, City advisory bodies, and City departments.

     

    The City of Fremont is an organization of approximately 995 full-time dedicated employees and supported by a FY 2022-23 General Fund budget of $249.3 million. City operations are organized into the following departments: City Manager’s Office, City Attorney’s Office, Community Development, Community Services, Economic Development, Finance, Fire, Human Resources, Human Services, Information Technology Services, Police, and Public Works.

     

     

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