Airport Duty Operations Chief

Salary Range: $106,801-$133,474

Posting expires: September 25, 2024

Under general direction of the Hartsfield Jackson Atlanta International Airport (ATL) Director of Emergency Management, the Airport Duty Operations Chief will be responsible for the maintaining full situational awareness of all facets of airport operation; implementing incident management processes to managing small, medium and large scale incidents; coordinating with first responders to ensure efficient and effective response processes; analyzing the impact of incidents and implementing the appropriate response protocols; coordinating with airport stakeholders to determine severity of incident impacts and making appropriate recommendations for recovery processes; making decisions that impact airport operations in the absence of the Senior Leadership Team; ordering resources required for the effective management of incidents. Specific responsibilities include:

• Ensure incidents are managed in compliance with CFR Part 139, the Airport Certification Manual (ACM), the Airport Emergency Plan (AEP), and with 49 CFR 1542 and the Airport Security Program (ASP).
• Monitor weather forecasts and implement the appropriate response plans to ensure the effective management of events including fires, security breaches, traffic congestion, utility outages, winter operations, and airfield incidents.
• Physically respond to airport emergencies, coordinate aircraft recovery and operational resumption efforts, and conduct and assist in incident investigations.
• Act as primary airport official during off-hours, weekends and holidays in the absence of airport management.
• Provide timely notification to airport management and PA officials regarding airport incidents, media requests, news items or other information relevant to airport operations.
• Respond to airport disasters and emergencies, including working in the Emergency Operations Center (EOC) during activations; coordinate services at large events to ensure efficient and effective management of the Airport's response at planned events;
• Lead Incident Management Teams in responding to small, medium, and large scale incidents that impact airport operations.
• Conducts periodic hazard/risk analysis to ensure response plans are up to date and accurate.

Assist in the creation and management of airport emergency response, continuity, and other plans that define how the Airport mitigates against, prepares for, responds to, and recovers from all-hazards.

Coordinates with multi-jurisdictional entities for response processes for major incidents at the airport.

Implement Continuity of Operations (COOP) plans and processes for business continuity efforts.

Serves as Department of Emergency Management (DEM) Duty Manager on scheduled rotation.

Performs other related duties as assigned.

Minimum Qualifications Education & Training

• Bachelor's degree in Emergency Management, Airport Operations, Aviation Management, or related field required.
• Emergency response experience within an airport operating environment is required.
• A minimum of 5 years experience managing airport emergency management, and/or airport landside and/or airside operations
• The following classes are required: IS100, IS200 and IS700.
• Must obtain ICS300 and ICS400 certification within 18 months.

Preferred Education & Experience

Bachelor's degree in Emergency Management, Airport Operations, Aviation Management, or related field required.

Comprehensive knowledge of airport aeronautical, terminal, landside operations, and security regulatory requirements.

Demonstrated supervisory experience in aeronautical and landside operations.

Ability to act decisively under high-pressure situations.

Detailed knowledge of and ability to apply the standards of FAR Part 139.

Detailed knowledge of and ability to apply the standards of TSR Parts 1540 and 1542.

Thorough understanding of Air Traffic Control (ATC) procedures and instructions and ability to communicate with ATC on a radio using proper phraseology.

Knowledge of and ability to draft and implement emergency response plans, emergency procedures, and safety practices.

Knowledge of operational safety principles, with demonstrated experience in taking appropriate action to independently address unsafe conditions.

Demonstrated effective interpersonal skills working with internal and external staff at all levels and with customers, tenants and outside agencies.

Ability to implement the Airport's Customer Service standards and goals.

Ability to use personal computers to perform basic word processing, spreadsheet, email, Internet, operations log reports and other functions required for the position.

Licensures and Certifications

* Valid State Issued Driver's License required.

* Certified Emergency Manager (CEM)credential from the International Association of Emergency Managers (IAEM) is preferred.

Closing Date/Time: 2024-11-12

• 

• City of Atlanta

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