Support Coordinator, Guardian Scholars Program

CSU, Sacramento
Sacramento, California 95819 United States  View Map
Posted: Nov 02, 2024
  • Public Health
  • Job Description

    Working Title: Support Coordinator

    Classification Title: Administrative Support Coordinator II

    Posting Details

    Priority Application Deadline: Sunday, November 17th @ 11:55pm PST (Posting will remain open until filled)

    Hiring Preference

    Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units, 2, 5, 7, and 9 will be given first consideration in the recruitment.

    Position Summary

    Under the general supervision of the Director, Foster and Community Youth Initiatives (Director), the Support Coordinator is responsible for overseeing the administrative and technical objectives for program effectiveness serving the Guardian Scholars Program functions and needs.

    In support of these efforts, the Support Coordinator is responsible for providing administrative support for day-today operations, planning student support activities, and serving as the front desk attendant. The Support Coordinator also may oversee student employee supervision and timekeeping. The incumbent should have the ability to learn various university policies and procedures set by each department and is responsible for the implementation and execution of these policies and procedures independently.

    FLSA: Non-Exempt (eligible for overtime)

    Anticipated Hiring Range: $4,058 per month (Anticipated hiring rate is at the minimum of the classification salary range)

    CSU Classification Salary Range: $4,058 per month - $6,653 per month

    Best-in-class Benefits: Click here to learn more

    CSU Total Compensation: Click here to learn more

    Salary Grade/Range: 1

    Recruitment Type: Regular (Probationary)

    Time Base: Full-Time

    Pay Plan: 12 months

    Work Hours: 8:00am - 5:00pm, Monday - Friday

    Department Information

    https://www.csus.edu/student-affairs/centers-programs/guardian-scholars/

    Minimum Qualifications

    Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite.

    These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience

    Required Qualifications

    Experience:
    Experience in an administrative support position, either in an academic, administrative, or program office, while providing exceptional and professional customer service, coordinating events, and performing standard business math. Experience with complex projects with a broad, visible impact that involve effective collaboration across units. Proficient experience using standard office equipment and software programs (i.e., Microsoft Office Suite, Adobe Acrobat, Adobe Creative Cloud, Zoom, etc.). Experience and the ability to handle confidential information, interpersonal interactions at all levels, and highly sensitive interpersonal situations.
    Knowledge, Skills & Abilities
    Strong problem-solving, conflict resolution, and decision-making skills. Demonstrated ability to work independently and productively, with general instructions. Strong communication skills and the ability to communicate effectively with all levels of staff and external constituencies, both verbally and in writing. Thorough knowledge of English grammar, punctuation, and spelling. Demonstrated ability to apply independent judgment, discretion, and initiative to address problems and develop practical solutions. Demonstrated ability to maintain the workflow of the front office and anticipate upcoming deadlines, events, and tasks. Strong organizational and time management skills with the ability to initiate and independently plan, organize, prioritize, and coordinate work. Ability to interpret and apply policies and procedures independently and use judgment and discretion to act when precedents do not exist. Knowledge and ability to perform standard business math, such as analyzing budgetary data, making accurate projections, creating Excel formulas, and tracking financial data Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community.

    Preferred Qualifications

    Knowledge of current issues regarding foster youth. Ability to provide lead work direction to student staff. Ability to understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas. Ability and willingness to learn new technology to support and enhance programs and ensure that knowledge of the department stays current.

    Documents Needed to Apply

    • Resume
    • Cover Letter

    Failure to upload required documentation may result in disqualification.

    About Sacramento State

    Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission:

    “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety .

    As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning.

    To learn more about why you should join the Hornet Family, please visit the Why Sac State? page.

    Equal Employment Opportunity

    California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.

    It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html .

    The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html .

    Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification:

    Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request from the Office of Clery Compliance & Training by emailing clery@csus.edu .

    Under the Clery Act, this position may be designated as a Campus Security Authority (CSA) depending upon the role on campus and/or job duties. If this position is identified by the Director of Clery Compliance & Training as a CSA position, you will be notified via email and will be assigned the appropriate training in CSU Learn.

    Background Check Disclaimer

    A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position.

    COVID19 Vaccination Policy

    Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications.

    Out of State Employment

    Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California.

    As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

    Eligibility Verification

    Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa).

    Note to Applicants:

    Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.

    Advertised: Nov 01 2024 Pacific Daylight Time
    Applications close:

    Closing Date/Time:
  • ABOUT THE COMPANY

    • CSU, Sacramento
    • CSU, Sacramento

    Sacramento State, ranked the fourth most diverse university in the western United States, according to U.S. News and World Report (2019), is at the forefront of issues paramount to the region, such as environmental research, politics, business, arts, healthcare, entrepreneurship and more. The University is preparing tomorrow’s leaders to embrace California’s opportunities, solve its challenges, and redefine what’s possible.

    The University offers 64 bachelor’s degree programs with 70 concentrations, 51 master’s degree programs with 26 concentrations, and five doctoral degrees, in Audiology, Physical Therapy, School Psychology, Public History and Educational Leadership, with two concentrations in Ed.D. It also offers 28 post-baccalaureate certificates and 10 credential programs, and houses numerous research and community service centers. Sacramento State is impactful globally and locally, with more than 240,000 alumni around the world and with 1-in-20 residents of the Sacramento region as proud alumnus or alumna.

    Sacramento State At a Glance:

    • Founded: 1947 (as Sacramento State College)
    • President: Robert S. Nelsen
    • Campus: 300 acres, six miles from the State Capitol; a designated “Tree Campus USA”
    • Six-County Service Region: Sacramento, Placer, Yolo, El Dorado, Sutter, Yuba
    • Athletics: NCAA Division I

    Key Rankings and Distinctions: 

    • Fourth most diverse University in the western United States (US News and World Report, 2019)
    • 17th best undergraduate teaching in the Western Region, United States (U.S. News and World Report, 2019)
    • 1 in 20 adults in the region is a Sac State grad
    • Top 20 Best Bang for the Buck for Western Colleges (Washington Monthly, 2019)
    • Capital Fellows Program, which offers public policy fellowships in California State government, is ranked as one of the best internships in the nation for career development. Fellows are placed at some of the highest levels of state government.
    • Bachelor's in gerontology degree is ranked fifth-best in the U.S. (College Choice)
    • The School of Nursing averages the CSU’s highest first-attempt pass rate, with scores higher than UC Irvine and UCLA
    • Master of Science in Accountancy program ranked third nationally for Best Online Program and sixth most affordable (SR Education Group)

    Students:

    • Fall 2019 total enrollment: 31,156 (full-time: 24,888; part-time: 6,268)
    • Student-to-faculty ratio: 24:1
    • Average class size: 27

    Enrollment by Ethnicity (Fall 2019):

    • Hispanic: 34%
    • White: 26%
    • Asian American: 19%
    • Other/multiracial: 6%
    • African American: 6%
    • Unknown: 4%
    • Non-resident alien: 4%
    • Pacific Islander: 1%
    Show more

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