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Job Description
An exciting opportunity is now open!
Housing Assistant
$31.20 - $41.81 Hourly (DOE/DOQ)
$64,898.68 - $86,970.44 Annually (DOE/DOQ)
Opening Date: November 1, 2024
Closing Date: November 22, 2024
The Santa Clara County Housing Authority (SCCHA) is the county’s largest affordable housing provider, helping make rental housing safe and affordable for approximately 20,000 low-income households.
How You Will Make an Impact:
The Santa Clara County Housing Authority (SCCHA) is hiring for a Housing Assistant, an entry-level role within the Housing Programs team. This position involves a wide range of responsibilities to ensure that the Agency’s programs, activities, and services are delivered effectively and achieve high customer satisfaction. The Housing Assistant will support various teams by performing general office tasks, including reception, filing, scheduling, and data entry, as well as assisting with program-specific functions such as eligibility, lease-up, client services, and owner services.
What Our Team Is Looking For:
Any equivalent combination of education and/or experience likely to provide the required core competencies may be considered. A typical combination that is qualifying may include:
High School diploma or possession of a certificate of equivalence of High School Achievement (GED); and
A minimum of two (2) years of experience in providing technical support or customer services to assisted housing or other social services programs. Bilingual skills are desirable, but not required.
Our Ideal Candidate:
The successful candidate will join a dynamic team of professionals and will possess the following skills:- Detail Oriented - prepares,scans, files, copies, collates, tracks, and distributes a variety of files and documents in departmental or central files.
- Team Player - performs a wide variety of routine to complex technical duties to support departmental operations such as client services, owner services, leasing, and continuing eligibility. Assists departmental staff with scheduling appointments.
- Self-motivator - responds to inquiries from the public, provides information or referrals, online portal assistance, and other activities.
- Exceptional Communicator - expresses ideas clearly and concisely both orally and in writing. Values the diversity and differences brought by others, build, and maintain interpersonal relationships.
- Organized - ability to maintain an organized workflow to ensure work is performed timely and efficiently.
APPLICATION PROCESS
If you are interested in pursuing this exciting career opportunity, please attach and submit the following required items with your application:- A completed Santa Clara County Housing Authority online application including supplemental responses.
- A detailed resume that highlights your related skills and experience is required.
- Candidates must complete the Santa Clara County Housing Authority application form for this position and submit it online. Please note that incomplete applications will not be accepted.
SUPPLEMENTAL QUESTIONNAIRE
Applicants are required to complete the Supplemental Questionnaire. This will be used throughout the process to assist in determining each applicant's qualifications for the position.
The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract.
The Santa Clara County Housing Authority is an Equal Opportunity and does not discriminate against qualified employees or applicants because of race, color, religion, medical, physical or mental disability, or any other basis protected by law. Qualified individuals with a disability will receive reasonable accommodation, as required by the California Family Rights Act (CFRA), and federal laws including the Americans with Disabilities Act and Section 504, during any phase of the selection process, providing such request is made to Human Resources at least five working days in advance. Medical disability verification may be required before accommodation. Under federal law, all employees must provide documents that authorize the right to work in the United States. -
ABOUT THE COMPANY
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Santa Clara County Housing Authority
Show moreThe Santa Clara County Housing Authority is to provide and inspire affordable housing solutions to enable low-income people and families in Santa Clara County to achieve financial stability and self-reliance.
SCCHA is among the original 39 agencies out of approximately 3,200 PHAs to be granted Moving to Work status, a special designation from HUD that allows our agency to make strategic program and policy changes to better address Silicon Valley’s critical shortage of affordable housing. We seek to expand beyond operational efficiency to assist as many families as possible and pioneer housing strategies that can be replicated at PHAs nationwide.
Our Culture
SCCHA is committed to fostering a culture of inclusivity where individuals of diverse backgrounds, demographics, interpersonal styles, abilities, and motivations are and feel valued for their unique perspective and talent. Why is this important? Because the more perspectives we include, the better we respond to and serve our diverse community.
Employees at SCCHA work fulfilling, rewarding jobs that impact the lives of others. Together, we serve as a vital safety net that allows thousands of individuals and families to work toward self-sufficiency. SCCHA helps to build strong vibrant communities by innovating, increasing, and preserving affordable housing opportunities throughout the county.
We cannot achieve our mission without our staff’s care and professional contributions. And we are committed to caring for our staff, because we know that if we take care of our staff, they will take care of the people we serve.
We aspire for all employees to be treated respectfully and to be valued for their unique talents and contributions. We value people with varied perspectives and lived experiences. We value people period.
Join a workplace where you will be motivated and empowered to make a positive difference and bring opportunities to those in our community who need help the most. You won’t just do any administrative or professional role. You’ll be part of a solution that transforms people and communities throughout Santa Clara County.
Benefits SCCHA Employees Love
We want to keep you happy. We offer a rich benefit package that includes the following benefits and many more:
- Comprehensive Medical Coverage
- Vision and Dental Insurance
- Paid Holidays and Vacation
- Tuition Reimbursement
- CalPers Retirement+
- Life Insurance
- Downtown Parking, and more!
Addressing the Local Housing Crisis
Santa Clara County is in a striking housing crisis, experiencing some of the highest housing costs in the nation. As a part of the solution to this challenge, SCCHA builds communities by developing quality housing offered at affordable rents. These development activities include site acquisition, community outreach, site and building planning and design, and construction.
SCCHA is a Good Neighbor and Community Member
In addition to providing housing to those most in need in our community, SCCHA is an active part of our community and strives to be a good neighbor. This begins when we first approach a new development site, seeking feedback from neighbors, community leaders and other stakeholders. Our commitment to healthy community relations continues with an open line of communication throughout construction and operations.
We’re in this for the long haul. SCCHA has been serving the Santa Clara County community for over half a century. We are dedicated to continuing this critical work of helping families and communities build stability.
Rooted in Local Partnerships
Like many endeavors this size, it takes a village to bring our affordable housing communities to fruition. We partner with the County in addition to our local cities, including the City of San Jose. Our real estate activities support several strategies and initiatives in the County’s Community Plan to End Homelessness, including prioritizing the development of housing for extremely low-income individuals and expanding permanent supportive housing.
In addition to public agencies, we partner with construction firms, architects and engineers, environmental engineers, appraisers, market analysts, and a variety of other partners to help develop our communities.
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