SECTION MANAGER, INFORMATION TECHNOLOGY, SYSTEMS PROGRAMMING, ISD (CYBERSECURITY)

Position/Program Information

EXAM NUMBER

W2553J

REBULLETIN INFORMATION: This announcement is a rebulletin to reopen the filing period, update eligibility information, convert to a register and update additional information.

When to Submit Your Application:
The application filing period will begin on Tuesday, November 12, 2024, at 7:00 a.m. (PT). This examination will remain open until the needs of the service are met and is subject to closure at any time without prior notice.

Type of Recruitment: Open Competitive Job Opportunity

No withhold or out-of-class experience will be accepted.

Check Out Our Outstanding Benefits!

• Los Angeles County offers one of the strongest public-sector benefits packages in the nation.
• Flexible Benefit Plans - Benefits may be purchased using tax-free County contribution of an additional 14.5%-17% of the employee's monthly salary.
• Robust Retirement Packages - Contributory-defined benefit plan; optional tax-deferred income plans that may include a County matching contribution up to 4% of employee's salary.
• Generous Maternity and Family Leave Benefits
• Flexible Schedules (Telework - where appropriate)
• Rideshare, Parking, and Transit Benefits
• 13 paid holidays per year

Click here for more details on employee benefits.

Who We Are
The Internal Services Department (ISD) plays a major role in supporting all County of Los Angeles departments and commissions. With an annual budget of over $885 million and 2,162 budgeted positions along with over 5,120 contracted workers of varying professions in facilities management, information technology, environmental, administrative, purchasing and contracting, ISD is the County's trusted partner and provider of choice.

The Opportunity
We are pursuing qualified candidates to fill Section Manager, Information Technology, Systems Programming, ISD (Cybersecurity) positions in the Cyber Engineering Division and the Cyber Operations Division.

Essential Job Functions

Position Responsibilities

Manages a comprehensive security program by planning the work activities of staff responsible for supporting security program (e.g., Information Technology specialists, principals, supervisors, and technical staff); coordinating activities of the section, County departments, and public and private agencies; evaluating department’s cyber security strategies (e.g., defense-in-depth security modeling, data center network security, cyber-analytics including threat detection and response, secure access and endpoint protection); utilizing supporting technologies, dashboards and metrics in order to align with organizational cyber security objectives.

Provides technical consulting support for system requirements definition by performing high level design, performance tuning, audits, and problem determination assistance for business applications in order to align with organizational cyber security standards.

Manages technical staff by performing a full range of supervisory tasks, which include reviewing and evaluating work of subordinate staff; promoting individual growth and development; and by following the department’s disciplinary policies, guidelines, and procedures, etc., in order to ensure staff receive the support and direction needed to effectively perform their duties.

Develops and implements the department’s strategies, policies, priorities, standards, procedures, and guidelines by benchmarking internal operations against the best cyber security practices of other agencies and organizations, studying and recommending alternatives, ensuring strategies are aligned, and assisting with the enforcement and implementation of policies in order to promote efficient, cost effective use of advanced technologies and support the County's departments business goals.

Collaborates with stakeholders (e.g., other divisions/sections, other County departments, business managers, and vendors) regarding information technology issues by assessing business needs, identifying and evaluating cyber security solutions, and recommending options in order to determine service delivery, promote information security awareness, and manage risk to an accepted level of security protection.

Analyzes complex departmental business needs by performing business and technical requirements analyses, identifying redundant services across County departments, and recommending centralized technology solutions (e.g., new cyber security programs, development of new applications, modification of existing applications or hardware) in order to ensure efficient use of departmental resources.

Manages the implementation of various information technology projects (e.g., development, documentation, infrastructure, migration process, and system architecture planning,) by applying project management principles, overseeing work plans, developing service level agreements, gathering of business requirements, recommending the purchase of security technology solutions, and implementation by coordinating with stakeholders in order to leverage design of new or existing systems, promote efficiency and align with organization’s cyber security strategies.

Manages the section’s operational budget by reviewing past section expenditures, anticipating section’s budget needs, developing cost models for new lines of business, and documenting recommendations in order to support the division, branch and service area budget.

Stays current with knowledge of information security programs, industry standards, and applicable laws and regulations by attending and/or presenting at professional seminars, professional classes (e.g., Certified Information System Security Professional, Certified Information Security Manager) and study programs, by representing the department in countywide information technology security advisory/steering committees, and by reviewing information obtained from departmental memoranda, staff meetings, journals, professional publications, the Internet, magazines, newspapers, etc. to maintain information technology security service-related knowledge.

Requirements

Requirements to Qualify

Two years of experience, within the last three years, at the level of Los Angeles County's class of Section Manager, Information Technology, ISD* - OR - Information Technology Specialist, ISD** performing information security management functions with any of the following solutions: secure access, email security, secure endpoint, network security, application security, or vulnerability management.

*Experience at the level of Los Angeles County’s class of Section Manager, Information Technology, ISD is defined as manages the activities of a section in the performance of a variety of application systems or telecommunication systems development, implementation, modification and maintenance activities.

**Experience at the level of Los Angeles County’s class of Information Technology Specialist, ISD is defined as acts as a consultant in a technical and specialized field of information technology. These positions are distinguished by their responsibility for directing and/or monitoring the work of project teams, acting as consultants to project managers, departmental management, and customer management, or performing technical work in a specialized field of information technology. One year of the required experience must have been as a project or team leader providing task direction and staff development.

License:
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

Physical Expectations:
2 - Light. This job requires light physical effort which may include occasional considerable walking, light lifting to a 10 pound limit, and some bending, stooping or squatting.

Desirable Qualifications:
Security Certifications:

• Certified Information System Security Professional (CISSP), or
• Certified Information Security Manager (CISM)

Additional Information

Our Assessment Process
First, meet our requirements above. After that, our process includes a two-part assessment.

Part 1: Multiple-choice and/or simulation assessments weighted at 50% measuring Deductive Reasoning, Leading and Supervising, Deciding and Initiating Action, Adhering to Principles, Delivering Results, Relating and Networking, Achieving Work Goals, Entrepreneurial Thinking, Persuading and Influencing, Adapting and Responding to Change, Coping with Pressure and Setbacks and Formulating Strategies and Concepts.

Part 2: Multiple-choice and/or simulation assessments weighted at 50% measuring three Professional/Technical Knowledge areas:

• Cyber Risk, covering the following topics: Knowledge of Cyber Risk Management, System and Application Security, Network Security and Security Management.
• Cloud Computing, covering the following topics: Knowledge of Cloud Computing Concepts, Cloud Service Models, Virtualization and Private Clouds.

THE MULTIPLE-CHOICE AND/OR SIMULATION ASSESSMENT(S) IS NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19.

Applicants may be invited to participate in both Parts 1 and 2. However, only those that achieve a passing score of 70% or higher in Part 1, will have Part 2 scored.

Applicants must meet the requirements and achieve a passing score of 70% or higher on each part of the examination in order to be placed on the Eligible Register.

Multiple choice and/or simulation assessment(s) scores cannot be given over the phone.

TRANSFER OF TEST COMPONENTS:

• Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination.
• This examination contains test components that may be used in the future for new examinations and your test scores may be transferred.

TEST PREPARATION
Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you preparing for the test, we advise you to review all related materials that you deem necessary.

• An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section.

Additional online practice tests are available at https://www.shldirect.com/en-us/practice-tests /.

NOTE: All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add hvasquez@isd.lacounty.gov , GTung@hr.lacounty.gov , info@governmentjobs.com , noreply@governmentjobs.com , talentcentral@shl.com , noreply@proctoru.com , and donotreply@amcatmail.com to your email address and list of approved senders to prevent email notification from being filtered as spam/junk/clutter mail. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component.

Eligibility Information
The names of candidates receiving a passing score in the assessment will be placed on the Eligible Register in the order of their score group for a period of twelve (12) months following the date of promulgation. Passing this examination and being placed on the Eligible Register do not guarantee an offer of employment.

Applications will be processed on an as-received basis and promulgated to the eligible register accordingly.

No person may compete for this examination more than once every twelve (12) months.

How to Apply
Applications must be filed online only. We must receive your application before 5:30 p.m. (PT), on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using the website https://www.governmentjobs.com/careers/lacounty . Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add hvasquez@isd.lacounty.gov , GTung@hr.lacounty.gov , info@governmentjobs.com , noreply@governmentjobs.com , talentcentral@shl.com , noreply@proctoru.com , and donotreply@amcatmail.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.

Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County.

Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices.

Please make sure you put in the time and effort when filling out your application and supplemental questions completely. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements to Qualify as listed on this bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified.

Computer and Internet Access at Public Libraries:
For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.
Fair Chance Initiative:
The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.

Anti-Racism, Diversity, and Inclusion (ARDI) :
The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Have questions about anything listed above?

Contact us:
Exam Number: W2553J
Department Contact Name: Hugo Vasquez
Department Contact Phone: (323) 881-3670
Department Contact Email: hvasquez@isd.lacounty.gov
California Relay Services Phone: (800) 735-2922
ADA Coordinator Phone: (323) 267-2432
Teletype Phone: (800) 899-4099 [Alternate Teletype Phone: (800) 897-0077 ]

For detailed information, please click here

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• Los Angeles County

• (800) 970-5478

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