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Job Description
Description:
The Position
Palo Alto Children’s Theatre seeks a Box Office Associate to support year-round productions in the Main Stage, Playhouse Series, PAUSD Outreach and Outdoor Summer seasons. This is an entry level position which offers the opportunity gain skills in customer service, cash handling, and use of online ticketing software. The Box Office Assistant may also support marketing and general administrative or backstage duties, as needed.
Work Hours and Schedule
This is an hourly position with an average of 20 hours per week. Must have a flexible schedule and availability to work afternoons, evenings, and weekends for rehearsal and performance coverage. Most shifts occur Thursday-Friday afternoon/evenings, throughout the day/evening on Saturdays, and mornings/afternoons on Sundays.
About Palo Alto Children’s Theatre
Palo Alto Children’s Theatre exists to nurture the intellectual, artistic, and personal development of youth through multi-arts education, performing opportunities, and extraordinary theatre experiences. At the Children's Theatre, the process and product are of equal importance in creating excellent theatre for young audiences. Through multi-arts education, the Children’s Theatre develops lifelong skills such as critical and creative thinking, cooperation, and aesthetic sensitivity. A theatre and an educational institution, the Children’s Theatre provides classes and programming designed to provide hands-on learning experiences for youth aged 3 through high school. This invaluable teaching tool develops skills and provides an excellent opportunity to develop participants’ theatrical knowledge. Performing arts education opportunities include onsite classes, camps and production experiences, as well as theatrical Outreach Productions (grades 3-5) and Dance In Schools classes (grades K-2) in all twelve PAUSD Elementary Schools.
This is an SEIU Hourly (limited-benefits) position that is budgeted to not exceed 1,000 hours per fiscal year. The number of hours per week and schedule will be determined based on assignment.
Essential Duties:
Essential and other important responsibilities and duties may include, but are not limited to, the following:- Oversight of Box Office duties, including daily box office set up, phone and walk-up sale of tickets, waitlist management, preparation of sales reports and following required closing procedures;
- Customer service during pre and post performance, including via email correspondence;
- Front of house duties, including oversight of youth ushers;
- Distribution of marketing materials to other City facilities.
Minimum Qualifications:
Sufficient education, training and/or work experience to demonstrate possession of the following knowledge, skills, and abilities, which would typically be acquired through:- Customer service and/or cash handling experience;
- Some theatre experience (in a high school, college, community or professional setting);
- Some experience working with youth and/or teens.
Supplemental Information:
The Selection Process:- Applicants will receive recruitment status notifications via email. Governmentjobs.com account also has notification status updates.
- Applicants will be screened throughout the posting process and highly qualified candidates may be invited to interview at any time after the posting closes.
- The screening process for this position typically may include a virtual recorded interview and/or panel interviews preceding final interviews with the hiring manager or their designee.
Our online application system is provided by NeoGov. If you have problems while applying online, please contact NeoGov's Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday.
The City of Palo Alto is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
City of Palo Alto offers the following benefits to those in a SEIU Hourly position:
Medical Stipend
$3.80 effectivethe pay period including July 1, 2024.
Sick Leave
Earn .03 hour of sick leave for each hour worked.
Retirement
City of Palo Alto PST (Part-time, Seasonal & Temporary Employees) Retirement Plan
Please note: The City does not participate in CA State Disability Insurance (SDI) or Social Security.
Closing Date/Time: 12/3/2024 11:59 PM Pacific -
ABOUT THE COMPANY
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City of Palo Alto
Show morePalo Alto is located about 35 miles south of San Francisco; and 14 miles north of San Jose. Palo Alto, known as the “Birthplace of Silicon Valley” and global center of technology and innovation, is the corporate headquarters for many world-class companies and research facilities such as VMWare, Hewlett-Packard, IDEO, Tesla, and Skype. Home to Stanford University and a top-ranked public school system, Palo Alto also features beautiful and historic residential neighborhoods, vibrant shopping and retail districts.
Palo Alto has a highly educated and culturally sophisticated citizenry that is actively engaged in making a difference both locally and globally. Unique among city organizations, Palo Alto operates a full-array of services including its own gas, electric, water, sewer, refuse and storm drainage provided at very competitive rates for its customers.
The birthplace of Silicon Valley, Palo Alto, is a community of approximately 68,000 residents and nearly 100,000 jobs. Located on the mid-Peninsula between San Francisco and San Jose, Palo Alto is recognized worldwide as a leader in cutting-edge technology, medicine, and green innovation. Many world-class businesses maintained or started offices here, including Amazon, Tesla, Hewlett Packard, Palo Alto Medical Foundation, Rivian, Lucile Packard Children’s Hospital, SAP Ariba, Houzz, Varian Medical Systems, and VMware. Numerous start-ups are also at home in Palo Alto, arguably making it the startup capital of the world.
Stanford University is foundational to the history and prestige of Palo Alto, reflected in the community’s dedication to life-long learning. Stanford’s cultural and educational offerings are integral to the vibrancy and charm of Palo Alto, while the City’s exceptional K-12 school district ranks among the top public school systems in the country. With more than 50% of adult residents holding a graduate degree or higher, Palo Alto is frequently listed as one of the most educated cities in the nation.
Home to picturesque tree-lined streets, bike lanes, and historic buildings that reflect its California heritage, Palo Alto boasts a genuine sense of community and an active citizenry with strong environmental values. Beautiful neighborhoods are complemented by vibrant commercial corridors and a bustling economy with premium shopping and dining options. Excellent health care facilities, performing arts, and diverse recreational opportunities are just some of this incredibly desirable community’s cherished amenities.
Join an Award Winning Team
Palo Alto is an award-winning City recognized nationwide as innovative and well-managed. Palo Alto is one of a small number of California cities with a AAA bond rating. Recently, Palo Alto became one of the most livable cities in the U.S. by Livability.com. It's the only city to receive the Platinum Beacon Award in sustainability best practices by California’s Institute for Local Government.
We offer a variety of career paths that relate to building and improving communities. The City has fourteen departments employing 1,000 full-time staff. Police officers, fire fighters, paramedics, and building inspectors keep us safe. Engineers and public works staff build and re-build the physical infrastructure. City planners help envision and shape future community growth. Recreation, arts and library professionals enhance community life. Utilities provides electric, gas, water, sewer and other services. Internal services departments help manage, staff, and protect the City.
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