Rescue-Foster Coordinator

City of Austin, TX
Austin, Texas United States  View Map
Posted: Nov 13, 2024
  • Full Time
  • Public Health
  • Job Description

    Minimum Qualifications
    Education and/or Equivalent Experience:
    • Graduation from an accredited high school or equivalent, plus two (2) years’ experience in animal welfare or related field.


    Licenses or Certifications:
    • Valid Texas Class C Driver’s License.
    Notes to Applicants
    Austin Animal Center Main Building

    Who are we?
    Austin Animal Center‘s mission is to enhance the lives of pets and people by preventing animal homelessness, to help lost pets find their way home or find new homes, to provide education and resources to preserve the human-animal bond, and to administer animal-related ordinances to ensure public and animal safety, all while achieving a 95% live outcome rate for sheltered pets.

    Why work here?
    If you love animals and want to make a positive impact on our community this is the place for you!We at Austin Animal Center is committed to the wellbeing of animals in our community and shelter. On a daily basis, the work we do here helps hundreds of animals and people within our network.

    What is the Job?
    The Rescue/Foster Coordinator will play a key role in helping to grow our rescue partner/foster network and capabilities by establishing lasting relationships with our partners and fosters. This position will assist with the oversight and management of the rescue partner and foster programs to move an animal from the shelter system into a loving, temporary home or rescue partner. Pairing animals with foster families or rescue partners is rewarding on several levels.

    The ideal candidate has ability and initiative to effectively work, both independently and in a team environment, in an atmosphere of multiple projects, shifting priorities, and deadline pressures. The individual will be proficient with Word, PowerPoint, Excel, and Outlook to process and organize data.

    The individual will have the ability to de-escalate difficult conversations using professional verbal and written communication, meet deadlines using time management skills, and assist rescue partners/fosters with difficult situations using problem-solving skills. This candidate is a self-starter with great attention to detail and can use social media marketing creatively to get our animals to a rescue partner or foster. This person must be comfortable handling and walking large dogs.

    Regarding Your Application:
    • A detailed, complete employment application is required.
    • A Résumé is required and will not substitute for a complete employment application. Incomplete applications will not be considered. .


    If you are selected to interview:
    • Military/Veterans must provide a copy of their DD214 at the time of initial interview to receive military/veteran interview preference.


    If you are selected for hire:
    • A Criminal Background check ( CBI ) will be conducted.


    Additional Information:
    • The Animal Service Office worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on an ASO worksite - including construction sites, parking lot, or in any personal vehicle located on the premises.


    Driving Requirement:
    • This position requires a Valid Texas Class C Drivers License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Job Offer is contingent on having a driving record that meets the City’s Driver Record Evaluation Standards.


    Please Note this posting may close any time after 7 days.
    Pay Range
    $24.08 - $27.93
    Hours
    Sunday - Thursday
    11:00 a.m. - 7:00 p.m.
    Job Close Date 11/27/2024 Type of Posting External Department Animal Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 7201 Levander Loop Austin TX 78702 Preferred Qualifications
    Preferred Experience:
    • Demonstrated experience in recruiting, screening, and orientation of animal rescue or volunteer partners.
    • Demonstrated experience in successfully supporting animal foster parents or programs.
    • Demonstrated experience in records management.
    • Demonstrated ability to work collaboratively with other departments or teams.
    • Demonstrated experience supporting marketing efforts and events.
    • Bilingual in Spanish.
    Duties, Functions and Responsibilities
    Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.


    Select shelter animals for foster/rescue program and coordinate their transfer, transport, ongoing care and disposition. Recruit, qualify and orient rescue partners. Recruit, orient and monitor volunteer foster parents and provide training and resources on appropriate animal care and handling of fostered animals. Accurately maintain all required records in the shelter’s database in a timely manner. Ensure compliance of program participants with all policies and laws and in support of the shelter’s mission and goals. Safely and humanely handle and/or restrain animals, including those of unknown health and temperament. Contribute to the organization’s marketing and promotion efforts. Comply with all city policies, and procedures. Contribute to the programs and services that support the shelter’s live outcome goal.

    Responsibilities - Supervision and/or Leadership Exercised:
    • None.
    Knowledge, Skills and Abilities
    Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.


    • Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
    • Knowledge of applicable processes, techniques and methods.
    • Knowledge of Federal, State, Local laws and ordinances governing animal care.
    • Knowledge of city practice, policy and procedures.
    • Skill in handling conflict and uncertain situations.
    • Skill in handling multiple tasks and prioritizing.
    • Skill in using computers and related software applications.
    • Ability to establish and maintain effective communication and working relationships with city employees, volunteers and the public.
    Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
    City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

    The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
    Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

    Supplemental Questions

    Required fields are indicated with an asterisk (*).
    * Graduation from an accredited high school or equivalent, plus two (2) years’ experience in animal welfare or related field. Do you meet these minimum qualifications?
    • Yes
    • No
    * This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver License or, if selected for this position, do you have the ability to acquire a valid Texas Class C Driver License by your hire date?
    • Yes
    • No
    * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement?
    • Yes
    • No
    * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired.
    • I acknowledge and understand this position requires a Criminal Background Investigation.
    * Describe your experience recruiting, screening, and orientation of animal rescue or volunteer partners.
    (Open Ended Question)
    * Describe your experience in supporting animal foster parents and programs.
    (Open Ended Question)
    * Please describe your work experience in Records Management.
    (Open Ended Question)
    * Describe your experience working collaboratively with other teams or departments.
    (Open Ended Question)
    * Describe your experience supporting Marketing efforts and events.
    (Open Ended Question)
    * Are you bilingual in Spanish and English?
    • Yes
    • No
    * Are you willing and able to work Sunday - Thursday 11am - 7pm?
    • Yes
    • No


    Optional & Required Documents

    Required Documents Resume Optional Documents
  • ABOUT THE COMPANY

    • City of Austin
    • City of Austin

    The City of Austin

    This vibrant and dynamic city tops many lists for business, entertainment, and quality of life. One of the country’s most popular, high-profile “green” and culturally rich cities, Austin was recently selected the number one Best Place to Live in the U.S. (U.S. News & World Report). In 2016, Forbes named Austin the city most likely to prosper over the next decade on their America’s Cities of the Future list, and the City of Austin ranked in the top ten on the Forbes list of America’s Best Employers for 2017. 

    Austin continues to lead with its vision of being the Most Livable City in the Country, emerging as a player on the international scene with such events as SXSW, Austin City Limits, Formula 1, and being home to companies such as Apple, Samsung, Dell, and Ascension Seton Healthcare. From the home of state government and the University of Texas to the Live Music Capital of the World and its growth as a film center, Austin has gained worldwide attention as a hub for education, business, health, and sustainability. 

    The City offers a wide range of events, from music concerts, food festivals, and sports competitions to museum displays, exhibits, and family fun. Austin is also home to a wonderful ballet, world-class museums, one-of-a-kind shopping, and beautiful outdoor spaces. You can just as easily spend your morning paddling the lake as you can strolling through a celebrated history museum. 

    Located at the edge of the Texas Hill Country—rolling terrain of limestone bluffs, springs, rivers, and lakes—Austin’s temperate climate is ideal for year-round jogging, cycling, hiking on the City’s many trails, or swimming at Barton Springs or one of the area’s many other swimming holes. 

    There are a number of excellent golf courses in the area as well as recreational opportunities for rowing, kayaking, canoeing, camping, rock climbing, disc golf, mountain biking, fishing, and more. Austin truly has something to offer for everyone.

    City Government

    The City of Austin is a progressive, full-service municipal organization operating under the Council-Manager form of government. Austin has a 10-1 council system with an at-large Mayor and Council Members that represent ten districts. The Mayor and Council Members may serve in their respective seats for four years with a maximum of two consecutive terms. 

    The City Council appoints the City Manager who is the chief administrative and executive officer of the City. The City Manager is responsible for guiding and directing day-to-day operations, as well as providing strategic research, recommendations, and management leadership to the City Council on the city budget, programs, policies, and services. The City Manager implements the organization’s administrative responsibilities with a strong team of Assistant City Managers and department executives. Supported by a staff of more than 14,000 and a budget of $4.1 billion, the City Manager and staff deliver a broad range of services to the citizens of Austin. 

    The City Council and City Manager of Austin are committed to the mission of delivering the highest quality, cost-effective services. Austin is a beacon of sustainability, social equity, and economic opportunity; where diversity and creativity are celebrated; where community needs and values are recognized; where leadership comes from its community members, and where the necessities of life are affordable and accessible to all.

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