Temporary - Airport Airside Operations Specialist (Ramp Control)

Minimum Qualifications
Education and/or Equivalent Experience:

• Graduation with an Associate degree from an accredited college or university in Aviation Management, Airway Science, Public Administration, Business Administration, or a related field, plus one (1) year of airport operations work experience.
  OR
• Three (3) years of experience in the U.S. Military Services, airport operations, or another related aviation field.
  OR
• Graduation with a Bachelor’s degree from an accredited college or university in Aviation Management, Airway Science, Public Administration, Business Administration, or a related field.

Licenses or Certifications:

• Valid Texas Class “C” Driver License.
• Must be able to pass a criminal background check and obtain and maintain Federally-mandated security clearances required to work at an airport.

Notes to Applicants

POSITION OVERVIEW :

Airport Operations Specialists (Ramp Control) will manage the aircraft movement on the ramp area of Austin-Bergstorm International Airport in a virtual ramp control setting.

The candidate should have the skills and acumen to provide the following:
- Controls movement of aircraft in the terminal apron area, ensuring proper sequencing and separation.
- Issues push-back, taxi, and safety advisory instructions to aircraft in the non-movement Area of Responsibility (AoR) via air-to-ground radio.
- Approves requests for push-back of aircraft into taxi lanes on the terminal ramp, ensuring an orderly flow of traffic and prevention of delays.
- Operates surface movement surveillance system, cameras, radio and other communications systems.
- Maintains continuous liaison with Federal Aviation Administration ( FAA ) ground controller to coordinate aircraft movements.
- Coordinate with airline operation centers for delays, diversions, problems, and gate assignments.
- Liaison with AUS Airside Operations staff tasked with shared use gate assignments and aircraft tows to ensure an adequate level of service.
- Assists in the orientation of new employees and performs on the job training performing and demonstrating the daily job responsibilities.
- Assists the Ramp Control Supervisor and Airside Operations team with managing, coordinating, and resolving airport emergencies, security problems affecting airport operations.
- Performs other duties as assigned by the ramp Control Supervisor.

DRIVING REQUIREMENTS :
This position requires a Valid Texas Class “C” Driver’s License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months.

ON- CALL / CALL BACK RESPONSIBILITIES
Position may require on-call or call back responsibilities.

SHIFT INCENTIVE :
Shift work includes shift differential incentive for evening and night shifts and weekends.

ESSENTIAL PERSONNEL :
This position is categorized as an Essential Personnel. Essential personnel are required to come to work during emergencies or bad weather at the airport if they are scheduled to work and in some cases when they are not scheduled.

APPLICATION INFORMATION :A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history (to include all job duties responsibilities and employment dates) on your online application. The application is an official document; incomplete applications will not be considered (e.g., “see resume” or “see Linked In Profile”).Resumes will not be used to qualify for the position and will not be used to recommend salary. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions inquiring about experience should be reflected on your application.

VETERAN :
Veteran candidates will be required to provide a copy of their DD214 at the time of interview.

CRIMINAL HISTORY BACKGROUND CHECK :
Top candidate will be subject to a minimum 10 year criminal background check and security threat assessment.

GOOD STANDING - DEPARTMENT / DIVISION POSTINGS :
Employees, in Good Standing, who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employee must remain in Good Standing through the Top Candidate Selection phase at which time the Good Standing status will be re-verified.

LANGUAGE :
Must have the ability to read, write, and fluently speak in English.

OVERTIME :
Overtime may be required with or without notice.

WORK HOURS :
Shift may change according to departmental needs. Work hours may include after hours, holidays, and weekend work.

DEPARTMENT MAY CLOSE THE JOB POSTING AT ANY TIME AFTER 7 DAYS .
Notes to Applicants (Historical)
Pay Range
$27.41 - $33.30
Hours
This position will work various shifts and rotate shifts and hours.
Monday - Friday; 8:00 a.m. - 4:00 p.m.

• Hours may change depending on departmental needs.
• Work hours may include after-hours, holidays, and weekend work.

Job Close Date 11/27/2024 Type of Posting External Department Aviation Regular/Temporary Temporary Grant Funded or Pooled Position Not Applicable Category Technical Location Austin Bergstrom International Airport Preferred Qualifications
Preferred Experience:

• Experience working as a ramp controller at a medium or large hub airport. Experience working in a FAA or military air traffic control environment.
• Possession of a Control Tower Operator ( CTO ) certificate, or the ability to obtain one within 6 months of employment.
• Experience working in airline ground operations at a medium or large hub airport with multiple terminals and taxi lanes.
• Familiarity with airport-related technology systems, such as airport operational databases ( AODB ), communication systems, and ramp management software.
• Ability to handle stress in a high-pressure work environment and adapt to a fast-paced environment.
• Strong problem-solving and decision-making skills. Should be able to analyze complex situations, identify solutions, and make informed decisions quickly while considering safety and operational efficiency.

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

Assists with ensuring the airport is in compliance with 14 CFR Part 139; applicable 150 Series Advisory Circulars (ACs); the ACM ; and other relevant Federal, State, and Local regulations by conducting daily inspections of runways, taxiways, ramps, and other aeronautical areas; and reports unsafe conditions to mitigate hazards. Assists the Airport Duty Manager by responding to, coordinating, and resolving airside emergencies such as alerts, severe weather, irregular operation, security breaches, and other events affecting airport operations in accordance with the Airport Emergency Plan and National Incident Management System ( NIMS ) methodology. Provides escorts and monitors daily work on and near the AOA by other AUS divisions, the Federal Aviation Administration ( FAA ), contractors, and other airfield stakeholders to ensure a safe operating environment. Initiates, as necessary, minor corrective actions with the related group(s). Identifies and anticipates operational and safety concerns through continuous surveillance and radio contact with the control tower and ensures timely reporting of hazards. Enforces airport safety policies and procedures. Identifies applicable violations and issues warnings and notices of violation to individuals. Activates Notice to Air Missions (NOTAMs) as required by Federal regulations and maintains an operations log of airfield activities. Observes and reports tenant and airline activities to ensure compliance with airport leases, contracts, standards, policies, and procedures; and reports violations to a supervisor. Assists in daily resource management by performing field inventory of parked aircraft and relaying information to leadership. Assists with the administration of the Ground Support Equipment Registration and Monitoring Program ( GSE RAMP ); maintains inventory of airline equipment, inspecting vehicles, and reporting discrepancies to a supervisor. Provides training on airfield procedures and regulations; assists in the orientation of new hires; performs on-the-job training, performing and demonstrating the duties of the position; and assists with documenting daily evaluations and communicating performance of the trainee to appropriate management. Keeps abreast of all ongoing changes to Federal, State, and Local laws, rules, and regulations related to the position, FAA advisory circulars, Airport Security Program, and Transportation Security Administration ( TSA ) security directives; maintains proficiency by passing regularly scheduled examinations. Operates automated and networked information display systems, video cameras, monitors, radios, and communication systems. Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of 14 CFR Part 139 and related regulations to manage and maintain aircraft operations.
• Knowledge of airport property; other facilities within the airport; and aircraft types, size, seating capacity, evacuation routes, etc. to manage operations and emergency events.
• Knowledge of airport operations sufficient to be able to direct, manage, and control field operations.
• Knowledge of NIMS to work with other agencies and departments during all airport emergencies.
• Knowledge of safety and security practices to coordinate and provide security.
• Knowledge of the simultaneous use of several radio frequencies sufficient to be able to provide and receive information from airport, FAA , airline, and other personnel.
• Skill in effective oral and written communications
• Skill in handling multiple tasks and prioritizing.
• Skill in handling conflict and uncertain situations.
• Skill in data analysis and problem solving.
• Ability to communicate positively and effectively with elected officials, AUS leadership; managers; Local, State, and Federal agency representatives; contractors; tenants; foreign and domestic dignitaries; passengers; and members of the public from widely diverse cultural and socio-economic backgrounds.
• Ability to work with frequent interruptions and changes in priorities.

Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* The minimum qualifications for the Airport Operations Specialist position are: Graduation with an Associate degree from an accredited college or university in Aviation Management, Airway Science, Public Administration, Business Administration, or a related field, plus one (1) year of airport operations work experience. OR Three (3) years of experience in the U.S. Military Services, airport operations, or another related aviation field. OR Graduation with a Bachelor’s degree from an accredited college or university in Aviation Management, Airway Science, Public Administration, Business Administration, or a related field. Do you meet these minimum qualifications?

• Yes
• No

* Describe your experience working as a ramp controller at a medium or large hub airport or in an FAA or military air traffic control environment.
(Open Ended Question)
* Describe your experience working in airline ground operations at a medium or large hub airport with multiple terminals and taxi lanes.
(Open Ended Question)
* Describe your experience using airport-related technology systems, such as airport operational databases (AODB), communication systems, and ramp management software.
(Open Ended Question)
* Do you have the ability to handle stress in a high-pressure work environment and to adapt to a fast pace environment?

• Yes
• No

* A Control Tower Operator (CTO) certificate, or the ability to obtain one within 6 months of employment.

• Yes
• No

* Describe a situation where you had to utilize problem-solving and decision-making skills to analyze complex situations, identify solutions, and make informed decisions quickly while considering safety and operational efficiency.
(Open Ended Question)
* This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver License or, if selected for this position, do you have the ability to acquire a valid Texas Class C Driver License by your hire date?

• Yes
• No

* The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement?

• Yes
• No

* The Transportation Security Administration (TSA-division of the USA Dept. of Homeland Security) requires all employees of the Austin-Bergstrom International Airport to pass a minimum 10-year criminal background investigation and security threat assessment. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Check to be hired.

• I acknowledge and understand this position requires a 10-year Criminal Background Investigation and security threat assessment

* Were you referred to this opportunity by a current Aviation employee? If yes, please provide the employee’s full name.
(Open Ended Question)


Optional & Required Documents

Required Documents Optional Documents

• 

• City of Austin

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