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Job Description
CAREER DESCRIPTION
HUMAN RESOURCES MANAGER
Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date:
Effective June 27, 2025 - 4.00% increase
THIS RECRUITMENT IS OPEN TO THE PUBLIC
This recruitment will establish an open eligible list and may be used to fill immediate and future Regular, Limited-Term, or Extra Help vacancies within Human Resource Services. This eligible list may be used to fill positions in similar and/or lower classifications throughout the County of Orange.
DEADLINE TO APPLY
This recruitment will remain open until Monday, December 2, 2024.
Qualified applicants are encouraged to apply immediately.
Click here for additional County of Orange Employee Benefits.
HUMAN RESOURCE SERVICES
The mission of Human Resource Services (HRS) is to attract, retain, and develop a highly skilled and competent work force so that County agencies/departments can provide outstanding services to their customers. HRS provides services to County departments, in support of each department's mission and commitment to serving the citizens of Orange County. The department sets and administers human resource policies, programs, and systems in the areas of:- Benefits and Wellness
- Classification and Compensation
- Employee and Labor Relations
- Employee Records and Transactions
- Equal Employment Opportunity (EEO)
- Disability and Absence Management
- Human Resources Information Systems (HRIS)/Analytics
- Learning and Organizational Development
- Recruitment and Selection
Click here to learn more about the County of Orange.
THE OPPORTUNITY
A hybrid work schedule may be available for this position. This may revert to a regular on-site schedule depending on business needs.
Positions in this classification have overall responsibility for managing a unit supporting a Countywide human resources function or a human resources unit for a County department, which may include supervision of classification and compensation, recruitment, training, employee and labor relations, and/or employee benefits.
Managers at this level are expected to be proven leaders and strategic thinkers with a well-developed HR skill set and are responsible for a wide variety of activities such as:- Supervising professional, paraprofessional and support level human resources staff including conducting performance evaluations, coordinating training, and implementing hiring, discipline, and termination procedures.
- Planning, coordinating and evaluating assigned human resources projects and operations for multiple small programs or a large human resources work unit/program; preparing and administering ongoing daily operations to comply with strategic goals and preferred outcomes; managing program planning and resource deployment; ensuring compliance with applicable regulations, policies, procedures, quality and performance standards.
- Researching, analyzing and developing, and reviewing original reports, materials, presentations, contracts, and other documents; developing and making recommendations to higher-level staff.
- Establishing and maintaining effective working relationships with all levels in the organization including executives, management staff, counsel, employees, and labor organization representatives.
- Applying expert Human Resource knowledge and problem-solving skills in their field of expertise; identifying process improvements and policy or program revisions to address organizational challenges.
The immediate vacancy is with The County Executive Office, Human Resource Services in Employee Benefits. The Human Resources Manager will manage one (1) or more critical programs to support the strategic improvement of the County's benefits programs and administration. As a Program Manager on the Employee Benefits team, the incumbent will be responsible for:- Providing leadership and program management expertise for various Benefit programs and contracts.
- Proactively analyzing, recommending, and implementing strategic program changes to ensure benefits are cost-effective, allow for efficient processes, and represent industry best practices.
- Following and analyzing legislation at the federal, state and local levels to determine the impact to various Benefits programs and work with vendors on the best methods for implementation.
- Working collaboratively with insurance/benefits vendors to ensure the provision of excellent customer service.
- Interpreting, applying, and monitoring compliance with program and contract terms, as well as legislation, to resolve programmatic issues and implement corrective action plans.
- Coordinating the contracting process with internal/external stakeholders and providers to ensure timely contract processing and programmatic implementation. The contracting process may include the following: Requests for Information (RFI), Requests for Proposals (RFP), contract negotiations, and written and/or oral reports to the Orange County Board of Supervisors (ASRs).
- Organizing, leading, and representing Employee Benefits at meetings with executive management, vendors, employees, retirees, and labor representatives.
- Reviewing work of vendors to include reporting on effectiveness as measured by set performance standards and delivery of vendor services.
- Collaborating effectively with labor unions to foster and maintain positive working relationships.
- Preparing a variety of complex written materials, such as memos to the County Board of Supervisors, responses to escalated appeals, and recommendations on procedural changes.
- Representing the department by responding expeditiously and effectively to questions and concerns in briefings with executive management, Board staff, and Board members.
- Researching and responding to customer concerns regarding the various Benefit programs.
DESIRABLE COMPETENCY AREAS:
Employee Benefits Program Knowledge | Experience- Applying principles and practices of Employee Benefit programs
- Applying current laws, best practices, and trends for Employee Benefit programs
- Proactively planning for and applying current laws, best practices, and trends to specific emerging issues
- Interpreting, writing, and making recommendations for Employee Benefit procedures, practices, and benefit plan documents
- Ensuring and maintaining program compliance
Contract Management and Procurement Knowledge | Experience- Managing program vendor contracts on time and on budget
- Managing contract processes from identifying a need, developing the scope of work, working through all purchasing steps, and finalizing the contract
- Scheduling projects, organizing tasks in the right order, creating meeting plans, estimates, timelines, and looking ahead and planning for future risks
- Understanding and applying government codes and/or state and federal laws as they related to government purchasing and contracting
MINIMUM QUALIFICATIONS
Candidates must have at least one of the following:- One (1) year of experience as a Human Resources Administrator or two (2) years of experience as a Human Resources Analyst or its equivalent with the County of Orange.
OR- Five (5) years of professional human resources analytical experience related to assignment, including one (1) year of lead/supervisory experience.
A Bachelor’s degree in human resources, business, public administration, or related field may substitute for one (1) year of the required non-supervisory experience.
A Master’s degree or higher in human resources, business, public administration, or related field may substitute for two (2) years of the required non-supervisory experience.
Click here to learn more about the minimum qualifications for the Human Resources Manager classification as well as the physical and mental requirements and the environmental and working conditions.
NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.).
RECRUITMENT PROCESS
Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the recruitment.
Application Screening (Refer/Non-Refer)
Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications listed in the job bulletin will be referred to the next step.
Online Assessment | (100% Weighted)
Candidates who meet desirable qualifications will be invited to participate in one or more-job related assessments. Candidates will be notified of their test date and access code, if applicable.
Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure.
Eligible List | Score Groups
Once all assessments have been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.
Veterans Employment Preference Policy (VEPP)
The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy
ADDITIONAL INFORMATION
Please see below for important information regarding COVID-19 related recommendations.
Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details.
EMAIL NOTIFICATION
Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.
NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.
Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com .
FREQUENTLY ASKED QUESTIONS
Click here for additional Frequently Asked Questions.
For specific information pertaining to this recruitment, please contact Evelyn Zhao at (714) 834-7606 or evelyn.zhao@ocgov.com.
EEO INFORMATION
Orange County, as an equal employment opportunity employer,
encourages applicants from diverse backgrounds to apply.
Administrative Management *
In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as:- Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits.
http://www.ocers.org/active-member-information . - Paid Leave: Twelve holidays per year plus sick and vacation time
- Health & Dependent Care Reimbursement Accounts
- Dental Insurance: County pays 100% of employee and dependent premiums
- Paid Life Insurance: $100,000 life insurance policy
- Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy
- Paid Short & Long Term Disability insurance programs
- 457 Defined Contribution Program
*Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans.
Click here for information about benefits offered to County of Orange employees.
Closing Date/Time: 12/2/2024 11:59 PM Pacific -
ABOUT THE COMPANY
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County of Orange
Show moreDiscover a Fulfilling Career at the County of Orange
With a population of over 3 million residents and 34 cities, Orange County is a thriving community known for its beautiful beaches, diverse culture, and strong economy. As the third-largest employer in the county, the County of Orange offers over 18,000 employees the opportunity to make a difference in their community and build a fulfilling career in public service.
As a County of Orange employee, you will have the chance to work in a variety of departments, each providing vital services to our community. From law enforcement and healthcare to public works and environmental protection, there is a wide range of career paths to explore. And with opportunities for advancement and professional growth, you can build a long and rewarding career with us.
As a top employer in the region, the County of Orange is committed to providing our employees with excellent benefits, including a competitive salary, flexible work schedules, and outstanding healthcare coverage. We also offer opportunities for career development and training, ensuring that our employees have the skills and knowledge they need to succeed.
Whether you're just starting your career or looking for a new challenge, the County of Orange is a great place to work. With a supportive and collaborative work environment, a commitment to excellence, and opportunities for growth and advancement, we invite you to join our team and make a difference in your community.
Community Impact:
Working for the County of Orange means you will have the opportunity to make a meaningful impact in your community. Whether you're providing critical services to residents, protecting the environment, or maintaining public safety, your work will make a difference in the lives of those around you.
Employee Wellness:
At the County of Orange, we prioritize our employees' well-being. We offer telecommuting options, generous health benefits, and wellness programs to promote work-life balance. We believe that by taking care of our employee’s health and well-being, we can help them excel in their careers while still enjoying their personal lives and taking care of their families.
Innovation:
The County of Orange is committed to embracing new technologies and innovative approaches to service delivery. We encourage our employees to think creatively and find ways to improve our processes and systems. If you're someone who loves to problem-solve and think outside the box, you'll find a supportive and dynamic environment here.
Collaboration:
Collaboration is key to our success at the County of Orange. We value teamwork, communication, and mutual support, and we work together across departments and functions to achieve our goals. If you're someone who enjoys collaborating with others and building strong relationships, you'll find a welcoming and inclusive community here.
Equality:
At the County of Orange, we are committed to creating a diverse and inclusive workplace where all employees feel valued and respected. Our Equity Policy reflects this commitment and guides our efforts to promote equity, diversity, and inclusion in everything we do.
Career Advancement:
The County of Orange is dedicated to helping our employees grow and advance in their careers. We offer a variety of training and development opportunities to help our employees reach their full potential. If you're looking for a place to build a long and fulfilling career, the County of Orange is an excellent choice.
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