Receptionist

Definition

Under the general direction of the Supervisor, the Receptionist greets and directs visitors, responds to inquiries from staff, the public, parents, students, etc. by providing requested information and/or referral to other parties; and, when time permits, providing general clerical support. The incumbents in this classification provide the school community with support and information, which directly supports student learning and achievement.

Examples of Duties/Essential Job Functions

The following alphabetical list of functions, duties and tasks is typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform other closely related or department-specific functions, duties and tasks from those set forth below to address business needs and changing business practices.

• Answers telephone system to screen calls, transfer calls, respond to inquiries and/or take messages.
• Generates and updates district office or school site phone list.
• Greets individuals entering the building (e.g., visitors, parents, students, vendors), responds to inquiries; collects and reviews paperwork; and/or directs individuals to appropriate location.
• Maintains building information (e.g., use schedules, staff directories, emergency contacts).
• Maintains reception area materials (e.g., job applications, newsletters, event calendars) to provide resource information to visitors.
• Performs general clerical functions (e.g., scheduling, copying, faxing, data entry, filing) to support office operations.
• Provides translating/interpreting for teachers and others as requested to communicate with parents.
• Sorts and routes items within the site (e.g., special delivery and overnight mail/packages, messages, application packets, student enrollment paperwork).
• Performs other related duties as assigned for ensuring the efficient and effective functioning of the work unit and the District, including various mandatory district trainings.

KNOWLEDGE, SKILLS AND ABILITIES

(At time of application)

Knowledge of:

• Business telephone etiquette
• District office or site routines
• English, and Spanish if required, usage and grammar
• Basic math
• Customer service principles and practices

Skills and Abilities to:

• Prepare and maintain accurate records
• Maintain an organized work area
• Operate standard office equipment and pertinent software applications
• Maintain confidentiality
• Adapt to changing priorities
• Work with frequent interruptions
• Communicate in English and Spanish as needed, with diverse groups, displaying tact and courtesy
• Provide quality customer service

RESPONSIBILITY:

Responsibilities include: working under direct supervision using standardized routines; providing information and/or advising others; and operating within a defined budget. Utilization of some resources from other work units may be required to perform the job's functions. There is a continual opportunity to have some impact on the organization's services.

Employment Standards/Minimum Qualifications

( At time of application and in addition to the Knowledge, Skills and Abilities listed above .)

EDUCATION REQUIRED:

High School diploma or equivalent.

EXPERIENCE REQUIRED:

Six (6) months experience in an office environment.

LICENSE(S) REQUIRED:

• None required

CERTIFICATIONS AND TESTING REQUIRED:

• Pass the District’s applicable proficiency exam for the job class with a satisfactory score
• After offer of employment, obtain:
  • Criminal Justice and FBI Fingerprint Clearance
  • Negative TB test result plus periodic post-employment retest as required (currently every four years)
  • Pre-employment physical exam A through District’s provider

SALARY SCHEDULE:
Classified Salary Range: 14
Work Calendar: 261 Days
Work Location: Madera South High School
Work Hours: 7:3 0 am - 4:30 pm (8 hours/day)

Examination Process

*Materials Required:*
1. Completed application
2. Proof of High School Diploma or Equivalency (copy of official transcript OR copy of diploma is acceptable)
3. Resume

*PC RULES 5.2.1.2 -5.2.1.2 - In-house employees will have first consideration for the position. If sufficient candidates are not available to complete the three ranks, the Personnel Commission will move to include outside candidates.

The examination process will include screening to ensure applications are complete and meet all minimum qualifications. The application requires the completion of a Supplemental Questionnaire to evaluate the applicant's training and experience relative to the required knowledge and abilities for the position. No additional information will be accepted from applicants once the application has been submitted. Only the most qualified applicants who pass the minimum qualifications review will be invited to the examination process.
The examination process will include a competency examination (weighted at 100%). Those candidates achieving a minimum passing score of 70% or higher will be placed on the eligibility list and the top three (3) ranks will be forwarded to the hiring authority for final interview and selection. The Eligibility List is valid for one (1) year from the certified date.

INITIAL TESTING TENTATIVELY SCHEDULED AS FOLLOWS:

COMPETENCY ASSESSMENT: DECEMBER 2, 2024

PASSING THE EXAMINATION AND BEING PLACED ON THE ELIGIBILITY LIST DOES NOT GUARANTEE AN OFFER OF EMPLOYMENT

To move forward in the selection process, you must complete an online application through this website. Resumes may be uploaded but cannot be used in place of a completed application.

SUBMISSION OF APPLICATION: ONCE YOU HAVE SUBMITTED YOUR APPLICATION YOU WILL NOT BE ABLE TO MAKE REVISIONS TO YOUR APPLICATION MATERIALS.

When completing the application, please make sure you include ALL current and previous employment in the Work Experience section of the application and complete ALL fields, including the name and contact information of your supervisors. The experience that is included in the resume but not in the Work Experience section of the application may not be considered for the purpose of determining whether you meet the minimum qualifications.

All required documents must be submitted by the applicant. Personnel Commission staff will not upload your documents for you. The examination process/examination date is subject to change as needs dictate. All communication regarding this process will be delivered via email to the email address listed on your application.

If you have any questions regarding the recruitment process please contact Personnel Specialist, Alejandra Venegas-Chaves, at (559) 675-4500 Ext 294 or email alejandravenegaschav@maderausd.org .

ACCOMMODATIONS: Individuals with disabilities requiring reasonable accommodation in the selection process must inform the Madera Unified School District Personnel Commission Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodations should document this request including an explanation as to the type and extent of accommodation needed to participate in the selection process.

The Governing Board desires to provide a positive work environment where employees and job applicants are assured of equal access and opportunities and are free from harassment in accordance with the law. The Board prohibits district employees from discriminating against or harassing any other district employees and job applicant on the basis of the person's actual or perceived race, religious creed, color, national origin, ancestry, age, marital status, pregnancy, physical or mental disability, medical condition, genetic information, veteran status, gender, gender identity, gender expression, sex, or sexual orientation. The following person is designated as the Title IX Coordinator:

Prince Marshall
Executive Director of Student and Family Support Services
1820 Howard Road, Madera, CA 93637
559-416-5826

Full-time permanent positions (more than 4 hrs/per day) provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents. For a detailed list of benefits, visit our website links below.

https://www.madera.k12.ca.us/Page/9901

Closing Date/Time: 11/25/2024 4:00 PM Pacific

• 

• Madera Unified School District - Personnel Commission

• (559) 675-4500 Ext. 295

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