Park Ranger Supervisor

Description

**Promotional Opportunity**

**This is an internal recruitment only for current qualified classified City of Reno Employees**

The ideal candidate will be passionate about parks, recreation, and open spaces. We are looking for a talented individual who BELIEVES in our community. This role will be instrumental in bringing in funds that support the diverse programs the Parks and Recreation department offers. If YOU are looking for a rewarding career in a place where you and your ideas matter - a place where the results of your hard work are reflected throughout your community and on the faces of your neighbors - this is your home. What are you waiting for? APPLY TODAY!

SUMMARY DESCRIPTION
Under general direction, the Park Ranger Supervisor is responsible for overseeing the operations and visitor engagement within City parks and recreational facilities. This role is responsible for supervising Park Rangers, ensuring visitor safety, promoting environmental education, and maintaining a welcoming atmosphere and is responsible for the day-to-day operation and supervision of employees within the assigned unit. The incumbent collaborates with internal departments and external partners to enhance park experiences and services.

We currently have one vacancy in the Parks and Recreation Department in which hiring will begin immediately following the close of this recruitment. This recruitment will also establish a list for future vacancies, which will be filled as they occur.

The City of Reno is committed to providing equal employment opportunities to everyone. This commitment is an integral part of our efforts to ensure that we have a diverse and representative workforce that serves the community of Reno.

Examples of Essential Functions

• Plan, prioritize, assign, and supervise the work of Park Rangers responsible for park operations and visitor engagement.
• Train and mentor staff in outdoor education, interpretive programs, first aid, safety standards, and departmental policies and procedures.
• Evaluate staff performance, provide feedback, and implement improvement plans as necessary.
• Participate in the recruitment, selection, motivation, and evaluation of Park Ranger staff.
• Work with employees to correct deficiencies and implement disciplinary procedures as needed.
• Patrol Park areas to promote an orderly and friendly atmosphere among visitors and resolve issues.
• Identify safety hazards within the parks and develop plans to mitigate risks.
• Train staff in safety procedures and implement interventions to enhance visitor and staff safety.
• Issue warnings and citations for non-compliance with park regulations and City ordinances.
• Coordinate with law enforcement agencies as needed to address security concerns and ensure compliance. Communicate safety plans and updates to internal stakeholders and the public as necessary.
• Plan and coordinate special events and community activities with a focus on safety and visitor experience.
• Collaborate with staff to implement safety protocols and emergency response plans for events.
• Communicate with internal departments and external partners to ensure smooth and safe execution of events.
• Interpret natural and historical features of park areas to visitors, enhancing their understanding and appreciation of the environment.
• Respond to public inquiries, complaints, and service requests, providing courteous and effective solutions.
• Offer resources and outreach to park visitors, including assistance to homeless individuals.
• Develop and distribute educational materials and information about park programs and events.
• Assist in developing policies, handbooks, and training guidelines for Park Rangers and park operations.
• Provide technical training related to laws, regulations, and processes relevant to park administration.
• Prepare written and oral reports as needed, including daily patrol logs, incident, injury, vehicle accident, general accident reports, safety assessments, maintenance observation reports, or other required reports as necessary.
• Participate in the preparation and administration of the park operations budget; submit budget recommendations and monitor expenditures.
• Ensures a safe environment is maintained at respective City facilities and open space areas.
• Report and address incidents of vandalism and graffiti.
• Work flexible hours, including weekends, holidays, and nights, on a rotating schedule.
• Perform related duties as required.

Minimum Qualifications

The following minimum qualifications are required to be met at the time of application.

Education:

• Bachelor’s degree in Parks and Recreation Management, Environmental Science, Public Administration, or a related field.

Work Experience:

• Four years of experience in park management, recreation programming, or a related field, including one year of administrative or supervisory experience in law enforcement, public safety, security or recreation.

Licenses and Certifications:

• Valid driver’s license.
• CPR/AED and First Aid Certification

**Bilingual candidates are strongly encouraged to apply.**

Supplemental Information

To Apply:
Please submit your completed application and all additional information/documentation requested online at www.reno.gov/jobs by November 24, 2024 at 11:59 p.m. PT. If a computer or mobile device is not available to you, suggested locations to complete an online application submittal include: the City of Reno City Hall 2nd floor computer kiosk or 5th floor Civil Service Offices, any locations of Nevada Job Connect or any local library or educational facility.

If you are having difficulty logging into your governmentjobs.com profile, please call the applicant support line at 855-524-5627.

Examination Process:
Applicants must meet the minimum qualifications and pass the examination for this position to be eligible for hire. The examination will consist of a Training and Experience evaluation (T&E) weighted as follows.

Training & Experience Evaluation (T&E) = 100%

Training and Experience Evaluation (T&E) Details:
The T&E examination consists of a Supplemental Questionnaire. The questions may be viewed online under the tab marked "QUESTIONS" on the job announcement page. The
T&E must be submitted online at the time of application.

• Responses to your T&E questions should be consistent with the information given in your application details. Answers are subject to verification.
• Failure to complete all of the questions or incomplete responses will result in a lower score; therefore, it is advantageous for you to provide a full and complete response to each supplemental question.
• In order to receive credit for education or training, you must attach copies of your transcripts, diploma, or relevant certificates to your online application.
• Resumes or questionnaires uploaded as attachments to the application will not be accepted in lieu of completing each question online.
• "See Resume" or "See above," etc., are not qualifying responses and will not be considered.
• Changes or corrections to your responses cannot be made once your application packet has been submitted.
• TIP: It may be more efficient to develop your responses in a word processing document and then paste them into the online questionnaire to be submitted.

Notification:
Applicants are notified by email of their examination results. Applicants who do not meet the minimum qualifications will also be notified within two weeks of the job posting closing.

Testing Accommodation:

We strive to ensure equal access for all individuals. If you require accommodations due to a disability, we encourage you to inform the Chief Examiner by the closing date of this announcement. Your request will be handled with confidentiality and respect.

Employee/Veteran Preference in the Event of Tie Scores:

On promotional examinations (Rule VIII, Section 9), in the event of tie scores resulting from final rating, including seniority points, a classified employee will be awarded veteran's preference and provided a rank preference if one (1) of the eligibles has submitted proof of honorable discharge from the military service. This preference will only be administered in the event of tie scores. Documentation must be submitted at the time of application.

Seniority Points:

Classified employees of the City of Reno shall receive seniority credit computed by adding to a passing score as follows:

The final ranking will include the applicable seniority points added to the overall grade of the examination process. For each full year of continuous service completed, 0.2 points will be added up to a maximum of ten (10) years... 2 points will be the maximum.

Rule VIII - Promotion, Section 9. Seniority Credit.

Appointment and Certification:
Appointments to positions in the City's Civil Service system are made on the basis of examination. Scores resulting from a competitive examination are used in determining a person's rank on an eligible register. The department may hire any of the persons referred. The names of those persons not hired may be considered when the next vacancy occurs, for as long as that register is viable.

Questions and Updates:
Questions about the information on this announcement and updates to application information should be directed to Civil Service at (775) 334-2223 or civilservice@reno.gov .

The City of Reno is an equal opportunity employer. Recruitment, hiring, assignment, training, compensation, promotion, retention, and disciplinary decisions will be made without regard to race, color, religion, creed, national origin, sex, sexual orientation, gender identity, gender expression, age, pregnancy, physical or mental disability, genetic information, veteran status, political affiliation, membership in an employee association, or any other protected class status applicable under federal or state law or City Charter.

Please use this Health and Welfare Benefit Link to learn more about the City of Reno's great employee benefit plans and wellness programs.

Closing Date/Time: 11/24/2024 11:59 PM Pacific

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• City of Reno

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