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Job Description
Pay Range: $78,326 - $101,824 annual compensation
Job Posting Closing on: Friday, November 29, 2024
Workdays & Hours: Monday - Friday 8am - 5pm; Some evening/weekend work required.
Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities, and much more.
The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of nearly 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability.
We are seeking a highly motivated and experienced Sr. Management Analyst to join our forward-thinking Strategy and Performance division of the FWLab, an initiative launched by City Manager David Cooke in February 2023 to enhance the City’s capacity to make data-driven policy decisions. The FWLab includes Long-Range Planning, Budget, Strategy & Performance and Data Analytics. The FWLab is dedicated to transforming our urban environment through innovative planning, forward-thinking greenspace initiatives, and long-term development strategies.
This is a unique opportunity to influence change, shape strategic initiatives, and advance operational excellence across the City. The Senior Management Analyst will be at the forefront of leading innovative performance measurement and strategic planning efforts, utilizing a human-centered design approach to ensure that city programs and services are both effective and responsive to the needs of our community.
The selected candidate will work closely with City leadership and departments to refine and implement performance measurement systems, drive strategic planning initiatives, and support a culture of continuous improvement. This role will focus on leveraging robust data analysis and facilitating cross-functional collaboration to ensure that the City’s operations are aligned with its mission, vision, and values. The ideal candidate will possess strong analytical and facilitation skills, along with the ability to apply human-centered design principles to enhance decision-making, optimize processes, and engage stakeholders.
Minimum Qualifications:
- Master’s degree from an accredited college or university with major course work in Public Administration, Finance, Business Administration, or related field
- Four (4) years of experience in the analysis of processes, procedures, operations, systems or methods, including experience in the functional area of assignment such as budget/financial management, research analysis or related experience.
- Valid Texas Driver’s License
Preferred Qualifications:
- Experience with performance measurement/strategic alignment software.
- Expertise in GIS, spatial analysis, and data visualization/BI-tools (e.g., ArcGIS, Tableau, Power BI, Looker).
- Government experience in managing performance measurement data, developing measures, and strategic alignment.
- Proven expertise in human-centered design and/or UX (user experience) methodologies, with the ability to apply these principles to service design and organizational innovation.
- Experience leading cross-functional teams and facilitating complex discussions and workshops
- Ability to manage multiple projects simultaneously, balancing strategic priorities with day-to-day operational needs
The Sr. Management Analyst job responsibilities include:
- Lead Performance Measurement & Strategic Planning: Provide senior-level expertise in developing and managing the City's performance measurement system, ensuring it aligns with strategic objectives and fosters accountability and continuous improvement. Champion the use of data and analysis to inform decision-making and optimize resource allocation.
- Facilitate Collaborative Workshops and Discussions: Design and facilitate workshops, strategy sessions, and cross-departmental discussions using human-centered design principles to engage stakeholders, drive consensus, and identify innovative solutions that improve city services and programs.
- Develop and Deliver Analytical Insights: Create comprehensive reports, data visualizations, and performance dashboards that provide clear insights into key performance indicators (KPIs), trends, and areas for improvement. Guide City leadership and departments in interpreting these insights to make informed, data-driven decisions.
- Provide Strategic Consultation and Mentorship: Act as a trusted advisor to senior leaders and department heads on strategic planning, performance measurement, and process optimization. Mentor staff and teams in the use of performance management tools and methodologies, helping build capacity across the organization.
- Support Organizational Innovation: Lead efforts to identify opportunities for innovation and process improvement using a human-centered design framework. Guide the development of new policies, processes, and services that enhance customer satisfaction, operational efficiency, and community impact.
- Design and Conduct Studies: Develop methodologies and conduct complex organizational studies, focusing on areas such as program evaluation, process optimization, staff utilization, and feasibility analysis. Use facilitation techniques to engage diverse stakeholders in co-designing solutions that are both effective and equitable.
- Oversee Surveys and Data Collection: Lead the development, administration, and analysis of surveys and other data collection efforts, ensuring that insights are actionable and inform decision-making. Utilize human-centered design principles to ensure surveys are inclusive and accessible to all stakeholders.
- Promote Change Management and Employee Engagement: Lead and participate in initiatives related to organizational change, employee engagement, and innovation. Facilitate discussions and activities that promote a growth mindset, encourage the adoption of new technologies, and foster a culture of continuous learning and improvement.
- Drive Performance Reviews and Strategic Alignment: Help coordinate and participate in regular strategic plan and performance measurement reviews, ensuring alignment between department goals and the City’s overall strategic vision
Conditions of Employment
The City of Fort Worth is proud to be an Equal Employment Opportunity employer. It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non-merit factor.
The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions.
Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. criminal convictions will be considered on a case-by-case basis. Employees are paid by direct deposit only. -
ABOUT THE COMPANY
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City of Fort Worth
Show moreThe Community
The City of Cowboys & Culture is known for its Texas hospitality. The stunning and sprawling City of
Fort Worth is one of the fastest-growing cities in the U.S. And it’s no wonder — With great neighborhoods, scenic terrain and a rich history of arts and culture, paired with world-class opportunities for business and education, it’s not only fun to visit Fort Worth, it’s even more rewarding to call it home.Fort Worth truly offers all the benefits and amenities of a bustling metropolitan city, while keeping the small- town charm that keeps it unpretentious and charismatic in all the right ways. Designated as one of America’s “Most Livable Communities” by the Partners for Livable Communities, the city truly offers a melting pot of culture, commerce, community and yes, cowboys.
There are over a dozen remarkable districts full of treasured history among modern luxuries and unique places to have fun, making it the No. 1 tourist destination in Texas and welcoming more than 9.4 million visitors annually.
Being one of the fastest-growing among large cities in the country, Fort Worth has received multiple accolades, including number one downtown (Livability), and the second-best City in the nation for job seekers (Forbes). Our employees serve the needs of over 900,000 residents representing culturally diverse communities.
Exciting Growth & Future Development
One of the most fascinating aspects of the City of Fort Worth is its almost unprecedented growth over the past several years. Both in terms of population and industry, and as the 12th largest city in the United States, Fort Worth is truly booming — which presents both challenges and opportunities to truly develop this city in the right way. Every 30 minutes a new person moves to Fort Worth, so we’re looking for candidates who can embrace an evergrowing and changing environment and improve on it with solutions that work for the entire community of Fort Worth.
Mission
We are working together to build a strong community that others can look to as a pillar of unity and excellence. Through grassroots efforts within the community, and large scale construction and transportation plans that continue to add the infra- structure a growing city like Fort Worth needs, we’ll provide the public services our community requires to continually cultivate the unique city we call home.
Vision
Fort Worth’s vision is to be the most livable and best managed city in the country. We’ll do this by taking care of our citizens, implementing the highest quality standards in our schools, continually improving the neighborhoods we thrive in and the facets of the city that make our town so unique.
Benefits That Are Well Worth It
The City of Fort Worth continues to be dedicated to its employees’ well-being by providing competitive health benefits, a well-rounded wellness program and a Zero Accident Philosophy® workplace. All regular full-time employees and those employees who work 30–39 hours per week are eligible for all City of Fort Worth Benefits. Part-time employees who work 20–29 hours per week are eligible for dental, basic life insurance, supplemental life insurance, flexible spending accounts, 457 Deferred Compensation plan and other voluntary benefits.
Medical Program
The City offers two plan options through Meritain Health, an Aetna company.
The Health Center Plan – Offers employees and their family’s
primary health care services that are 100% completely free and unlimited. Employees can visit any one of the three City of Fort Worth Employee Health Centers and receive guaranteed same or next day appointments for sick visits. Also, services are available at any one of the five satellite locations that serves employees across the city.
The Consumer Choice Plan – Is offered to employees at no cost or low monthly premiums to cover eligible dependents and provides the financial benefits of a Health Savings Account (HSA).
• Preventative services are covered at 100% on both plans.
• Prescription Drug coverage including mail order pharmacy are also included.Vacation
Eligible for 3 weeks of vacation: After successful completion of probationary period (usually
6 months), employees may take time off for rest, relaxation, vacation, illness, religious observances, and personal business.Holidays
Available on the first day of employment, the city provides employees with paid holidays, including two personal holidays.
Wellness Program
The city’s Healthy Challenge Wellness Program rewards all full-time, benefit-eligible employees on the city’s health insurance. The Healthy Challenge Program utilizes a points system. Participants may earn points throughout the year (Jan. 1-Dec. 15) for completing specific program activities and participants can redeem points at the end of the year for a cash reward. By participating, individuals can earn $150, $200 or $250 by accumulating program points.
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