IT Support Senior Technician

Texas Tech University Health Sciences Center
Lubbock, Texas 79410 United States  View Map
Posted: Nov 16, 2024
  • Full Time
  • Information Technology and Communication Services
  • Job Description

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    IT Support Senior Technician
    Lubbock
    39351BR

    Position Description
    The IT Support Senior Technician has an expert level of technical knowledge and experience in one or more IT-related areas. This position's scope of responsibility includes providing technical support and assistance to departments, faculty, staff, and students with the use of hardware and some software support and maintenance. The IT Support Senior Technician will also specialize in hardware and software that support institutional strategic initiatives, and manage area or unit IT projects that impact multiple departments or units.

    Major/Essential Functions
    With close supervision by management and/or project leads:
    • The IT Support Technician IV's scope includes providing technical support and assistance to departments, faculty, staff, and students with the use of basic hardware and some software support and maintenance.
    • This position will also specialize in hardware and software relevant to the department or unit, and manage area or unit IT projects in support of business operations.

    Knowledge, Skills, Abilities:
    Ability to:
    • Exercise judgment based on an understanding of organizational policies and activities.
    • Plan and organize effectively, prioritize goals, use time efficiently, and stay on task.
    • Communicate effectively, both orally and in writing.
    • Establish and maintain effective work relationships.
    • Basic analytical skills, including process description, logic, problem diagnostics, and problem-solving.
    • Basic technology hardware and software competency.
    Training in fundamental hardware and software support through education or experience.

    Required Qualifications
    Bachelor's degree with coursework in computer science, MIS, IT, or other related area plus seven (7) years related full-time paid experience OR a combination of related education and/or experience to equal eleven (11) years.


    To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=878733

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.

    The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.







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  • ABOUT THE COMPANY

    • Texas Tech University Health Sciences Center
    • Texas Tech University Health Sciences Center

    About Us

    Nationally recognized for innovative programs, academic achievement, cutting-edge research and exceptional patient care, Texas Tech University Health Sciences Center aims to promote a greater health environment for West Texas and beyond. While our flagship campus resides proudly in Lubbock, Texas, TTUHSC operates five schools with campuses in Abilene, Amarillo, Dallas/Fort Worth, Lubbock and the Permian Basin (Midland & Odessa).

    Like Texas itself, we are an independent and proud institution that is part of a larger union, the Texas Tech University System. As a university separate from Texas Tech University, we have been entrusted with a singular charge: to teach the next generation of doctors, nurses, pharmacists, researchers and health care professionals while simultaneously providing the people of West Texas with world-class patient care. We are both an institution of higher learning and a place where real people come for life-saving medical care.

    Our Mission

    As a comprehensive health sciences center, our mission is to enrich the lives of others by educating students to become collaborative health care professionals, providing excellent patient care, and advancing knowledge through innovative research.

    Our Values & Culture

    Through our values-based culture, TTUHSC is committed to cultivating an exceptional workplace community with a positive culture that puts people first. Our five values guide our actions and principles: Beyond Service, Kindhearted, Integrity, One Team, and Visionary.

    Compensation & Benefits

    We are proud to offer many exceptional employee benefits, including a generous compensation package with comprehensive benefits, medical and dental insurance, paid time off and substantial automatic retirement contributions. Additionally, we invest in employee success by providing many resources designed to support your personal and professional growth, including:

    • Comprehensive Health Plans and Other Core Insurance
    • State Retirement Programs and Pension Options
    • Retiree Insurance for Lifetime Medical Benefits
    • Continuing Education & Lifelong Learning Programs
    • Tuition scholarships for employees and their dependents
    • Leadership and Professional Development Programs
    • Mental and Physical Wellness Programs
    • Employee Recognition Programs and Longevity Pay

    We are excited for you to consider joining our team at the Texas Tech University Health Sciences Center. Consistently ranked as a "Great College to Work For" by the Chronicle of Higher Education, TTUHSC provides so much more than just a job!

    Show more

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