Airport Scheduling Coordinator

Minimum Qualifications
Education and/or Equivalent Experience:

• Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Aviation Management, Airway Science, Public Administration, Business Administration, or a related field, plus four (4) years of experience in a medium or large airline or airport operations environment.
• Experience may be substituted for education up to a maximum of four (4) years.

Licenses or Certifications:

Class C Texas Driver License.
Notes to Applicants

OVERVIEW OF THIS POSITION
Provide management and oversight of all shared airport resources including: airline gates, passenger loading bridges, ticket counters, baggage claim carousels, baggage make-up carousels, and aircraft hardstand parking areas for all passenger, cargo, and charter aircraft operations at AUS .
Serve as a system administrator for the Resource Management System ( RMS ) and Airport Operational Database ( AODB ) which includes live and seasonal schedule environments.
Routinely monitor live RMS and AODB systems for errors that could affect the accuracy of airline billing.
Develop and maintain advance preliminary gated flight schedules and resource allocations for air carriers by applying developed airport business rules.
Be a subject matter expert and liaison regarding the scheduling of shared facilities within the airport and coordinate with local airline and ground handler representatives to maximize the functional capacity of limited airport resources.
Assist in training and system familiarization of the AODB and RMS front-line users.
Participate in technical, construction, operational reviews, safety risk assessments, and project meetings while providing direct communication to various airport stakeholders regarding shared facilities, preferential gate usage, and future facility allocation and utilization.
Collaborate with manager in producing top-quality research findings, statistical reports, dashboards, special event analysis, and internal communications for the airport Executive Team and other airport stakeholders to bring awareness around airport key performance indicators. Propose data-driven recommendations for optimizing resource utilization or improving scheduling processes.
Committed to personal development, growth, and taking advantage of continuous learning opportunities.

ASSESSMENT
A skills assessment will be required for this position.

Driving Requirement:
This position requires a Class C Texas Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months.

DRIVER’S LICENSE
This position must travel between various locations as part of the regular job duties and the individual will be required to drive a City vehicle. Position will also be required to drive on the AOA .

Successful candidate must be in possession of a Texas driver’s license as authorized by the Texas Transportation Code. A driving record verification will be conducted. Applicants for positions for which City driving is an essential function must meet the standards of the program: age 18 or older, current applicable driver’s license, proof of insurability and no more than six (6) points assessed on Driver Record Evaluation ( DRE ) based on Department of Public Safety’s ( DPS ) Driver Record Report.

This position falls under the COA safe driver program requirements. Go to the Driver Safety Program for more information City of Austin’s Driver Record Evaluation ( DRE ) requisite.

Driving on City business:
This position must travel between various locations as part of the regular job duties and individual may be required to drive own personal vehicle or City vehicle. Successful candidate must be in possession of a Texas driver’s license as authorized by the Texas Transportation Code. A driving record verification will be conducted.

APPLICATION INFORMATION

• A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position.
• Please list your complete employment history, to include all job duties, responsibilities and employment dates on your online application.
• The application is an official document; incomplete applications will not be considered (i.e., “see resume” or “see LinkedIn profile”).
• Resumes will not be used to qualify for the position and will not be used to recommend salary.
• Supplemental information or changes to your application will not be accepted after the job posting closes.
• The responses to the supplemental questions inquiring about experience should be reflected on your application.
  
  

VETERAN
Veteran candidates will be required to provide a copy of their DD214 at the time of interview.

CRIMINAL HISTORY BACKGROUND CHECK
The top candidate will be subject to a minimum 10 year criminal background check and security threat assessment.

GOOD STANDING - DEPARTMENT / DIVISION EMPLOYEES
Employees, in good standing, who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employees must remain in good standing through the top candidate selection phase at which time the good standing status will be re-verified.

LANGUAGE
Must have the ability to read, write, and fluently speak in English.

OVERTIME
Overtime may be required with or without notice.

WORK HOURS
Shift may change according to departmental needs; work hours may include after hours, holidays, and weekend work.

DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS .
Pay Range
$33.49 - $42.71

Hours
Core Hours:
Monday - Friday: 8:00 a.m. - 5:00 p.m.

Hours may change according to departmental needs.
Work hours may include after hours, holidays, and weekend work.
Job Close Date 12/18/2024 Type of Posting External Department Aviation Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Austin Bergstrom International Airport Preferred Qualifications
Preferred Experience:

• Experience working in gate scheduling or related positions.
• Demonstrated knowledge of Aviation Regulations, safety standards, and industry best practices when dealing with Shared Use Resources.
• Demonstrated analytical skills in Excel, including the ability to analyze data and make data-driven decisions.
• Any of the following professional licenses and/or certifications: Certified Member of AAAE (CM), Airport Certified Employee ( ACE ), Certified Aviation Manager ( CAM ), Certified Airport Professional ( CAP ), Aeronautical Information Services ( AIS ) Certification, Project Management Professional ( PMP ), or Commercial Pilot License ( CPL ), or the ability to obtain one within 6 months of employment.

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

Provides management and oversight of all airport resources including airline gates; ticket counters; baggage claims devices; baggage make-up carousels; passenger loading bridges; and aircraft hardstand parking areas for all passenger service, cargo service, and charter aircraft operations at ABIA . Represents the Chief Operations Officer as a subject matter expert in airport terminal facility layout and aircraft parking to facilitate proposed capital development and construction plans. Mitigates any project or operational impacts as a result of stakeholder actions. Stakeholders include contractors/consultants, airline operators, properties, ground handling operators, TSA , and POS Security. Ensures uninterrupted airline flight operations as they pertain to gate scheduling and management. Coordinates and approves all tenant and stakeholder modification requests to parking layouts and assignments for aircraft and ground service equipment. Approves ground service equipment and vehicle parking on the ramp. Creates and modifies existing airport infrastructure and physical layout including gates, ramps, and aircraft parking stands to accommodate new airlines and operations. Develops operational methods to maximize current resource utilization and layouts based on existing and proposed operational conditions. Defines and develops existing Resource Management System ( RMS ) and Airport Operational Database ( AODB ) systems to provide capacity for future airport data demands and positions the airport to better leverage new technology in the future. Serves as the Database Administrator, Super User, and Subject Matter Expert for the AODB and RMS , which includes Live and Seasonal schedule environments. Provides oversight to the operation of the Flight Information Management System ( FIMS ). Develops statistical reports based on information housed within the AODB . Requires a strong familiarization with SQL reporting or INFORM business intelligence tools and all data streams. Develops, writes, and publishes operating manuals, technical reports, training materials, and operational support documents for internal applications and/or dissemination to other organizations; maintains tools and database related to Resource Management.

Responsibilities- Supervision and/or Leadership Exercised:

May provide leadership, training, and guidance to others who use airline shared use resources.
Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of Microsoft Office Suite, RMS , and AODB .
• Knowledge of basic IT concepts such as: function of networks, servers, and workstations.
• Knowledge of databases and relational database concepts such as table structure and table relationships and client workstation folder structure.
• Knowledge of Federal, State, and Local laws and ordinances related to emergency response.
• Knowledge and understanding of airport operations.
• Skill in oral and written communication.
• Skill in interpersonal communication.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software applications.
• Skill in planning and organizing.
• Skill in customer service and facilitation.
• Skill in negotiating common practices between airport stakeholders.
• Ability to manipulate RMS program to facilitate resource scheduling.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to train others.
• Ability to quickly recognize and analyze irregular events.
• Ability to exercise good judgment, tact, and diplomacy in all public dealings to include presentations.

Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk
Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* This position requires graduation with a bachelor’s degree from an accredited college or university with major coursework in Aviation Management, Airway Science, Public Administration, Business Administration, or a related field, plus four (4) years of experience in a medium or large airline or airport operations environment. Experience may be substituted for education up to a maximum of four (4) years. Do you meet the minimum qualifications for the position?

• Yes
• No

* Do you have experience in data analytics?

• Yes
• No

* Please describe your experience in data analytics. Please indicate the position(s) listed on your application that support(s) your answer. If none, please put N/A.
(Open Ended Question)
* Do you have experience coordinating flight schedules, gate assignments, or ground services?

• Yes
• No

* Please describe your experience in Airport Operations, particularly any gate scheduling or related positions.
(Open Ended Question)
* Please describe your familiarity with aviation regulations, safety standards, and industry best practices when dealing with Shared Use Resources. If none, please put N/A.
(Open Ended Question)
* Please describe your analytical skills in Excel with the ability to analyze data and make data driven decisions.
(Open Ended Question)
* Please list if you have or in the process of obtaining any of the following professional licenses and/or certifications: Certified Member of AAAE (CM), Airport Certified Employee (ACE), Certified Aviation Manager (CAM), Certified Airport Professional (CAP), Aeronautical Information Services (AIS) Certification, Project Management Professional (PMP), or Commercial Pilot License (CPL).
(Open Ended Question)
* This position requires a Valid Texas Class C Driver's License. Do you have a Valid Texas Class C Driver's License or if selected for this position, do you have the ability to acquire a Valid Texas Class C Driver's License by your hire date?

• Yes
• No

* The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement?

• Yes
• No

* The Transportation Security Administration (TSA-division of the USA Dept. of Homeland Security) requires all employees of the Austin-Bergstrom International Airport to pass a minimum 10-year criminal background investigation and security threat assessment. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Check to be hired.

• I acknowledge and understand this position requires a 10-year Criminal Background Investigation and security threat assessment

* Were you referred to this opportunity by a current Aviation employee? If yes, please provide the employee’s full name.
(Open Ended Question)
Please list any of the following professional licenses and/or certifications you have, or can obtain within 6 months of employment: Certified Member of AAAE (CM), Airport Certified Employee (ACE), Certified Aviation Manager (CAM), Certified Airport Professional (CAP), Aeronautical Information Services (AIS) Certification, Project Management Professional (PMP), or Commercial Pilot License (CPL).
(Open Ended Question)


Optional & Required Documents

Required Documents Optional Documents

• 

• City of Austin

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