Health Services Assistant

The Job

IMMEDIATE NEED TO FILL BILINGUAL POSITIONS

The Department of Public Health (DPH) is recruiting for Health Services Assistant to assist professional healthcare staff with the implementation of a variety of health programs by working with clients and medical providers in the community and/or a clinic setting. Duties include providing counseling and information in areas such as child growth and development, parenting techniques, and basic home management skills; providing health education for clients in-person and/or remotely through telephone calls and virtually; obtaining specific information regarding health problems; assisting patients with arrangements for maximum utilization of community resources; providing assistance with scheduling appointments for program services; and assisting professional staff with care coordination as needed.

There is a current need to fill regular full-time Spanish-English bilingual positions with the Department of Public Health - Women, Infant, and Children Program (WIC) across multiple locations and in Ontario for Clinic Operations (Health Centers).

For more detailed information, refer to the Health Services Assistant job description.

The list established from this recruitment will be used to fill current and future full-time, part-time and extra-help vacancies as they occur. Select the appropriate availability and type of appointments you are willing to accept in the supplemental questionnaire.

CONDITIONS OF EMPLOYMENT

Travel: T ravel throughout the County may be required, including travel to the high and low desert areas. Incumbents may be required to use personal vehicle; mileage reimbursement is available. A valid California Class C driver license and proof of automobile liability insurance are required and must be produced and maintained throughout employment.
Pre-Employment Process: Prior to appointment, applicants must pass a background investigation which includes verification of employment history and education, fingerprinting, physical exam, and drug screening.
Extra-Help Appointment: Incumbents appointed to extra-help (temporary employment) positions do not attain status as regular County employees. Incumbents can elect to be considered for extra help appointment and continue to be placed on a eligible list for regular status position consideration.
Visa Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.
WIC Nutrition Assistant Certification: Incumbents must successfully complete the required on-the-job training to obtain a WIC Nutrition Assistant certification issued by the California Department of Public Health within twelve months of hire.

Minimum Requirements

Education: Must possess a high school diploma or GED, or a U.S. Department of Education approved High School Equivalency Test.

--AND--

In addition to the education requirement listed above, applicants must also qualify under one of the following:

Option A: One (1) year of full-time equivalent experience directly assisting professionals in providing health or social services. Your experience must include working in a medical front and back office and performing intake interviews to determine eligibility for medical or social services.

--OR--

Option B: Successful completion of a Medical Assistant (MA) program (front and back office) or Certified Nursing Assistant (CNA) program resulting in a certificate. A legible copy of the MA or CNA certificate must be submitted by the filing deadline. You may attach an electronic copy to your online application -OR- email an electronic copy to employment@hr.sbcounty.gov with the Subject Line: HSA I/Certificate Attachment.

--OR--

Option C: Successful Completion of the Entry-Level Workplace Certificate from the SBC Career Path Builder Program. A copy of the certificate must be attached to the online application or submitted by the filing deadline.

Desired Qualifications

English/Spanish bilingual skills are highly desired. For consideration of bilingual assessments, applicants must indicate bilingual ability on the application. Employees may receive additional compensation for utilizing such skills when allocated to a bilingual position, as approved by the department. Bilingual testing may be required.

The ideal candidate will have excellent oral and written communication skills necessary to convey basic privacy practice laws, ability to complete enrollment paperwork, and communicate basic health information and education; excellent interpersonal/customer service skills; basic computer skills (Microsoft Word, PowerPoint, and SharePoint); and knowledge of community resources. The ideal candidate will also have experience in working with the community, especially with pregnant/breastfeeding women and/or substance abuse disorders.

For the Department of Public Health - Women, Infant, and Children (WIC) program, applicants who have experience working at a WIC site and/or with breastfeeding education and promotion are highly desirable.

Selection Process

Application Procedure: To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire by 5:00 PM, Monday, November 25, 2024. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires.

There will be a competitive evaluation of qualifications based on a review of the application and supplemental questionnaire. It is to your advantage to be explicit in your responses on the application and supplemental questionnaire.

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application.

If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application.

EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.

ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline.

Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points.

Please click HERE for important Applicant Information and the County Employment Process .

Technical & Inspection Unit

The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

For a summary of benefits,* please click here .

Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ .

*Retirement benefits subject to change.

Closing Date/Time: 11/25/2024 5:00 PM Pacific

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• San Bernardino County

• 9093878304

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