Web Content Manager

Job Description

** Starting salary is $76,844.25 ** Mid-range salary is $101,544.19 **

Top salary after time and merit increases is $126,244.13 This job posting will close on 12/04/2024.

The Website Content Manager will work as a member of the Public Affairs Team in providing timely, relevant and transparent information to the citizens of Jefferson County and the JCSO staff. This is a dynamic, fast-paced environment requiring the ability to work under deadline pressure and quickly pivot when necessary. The focus of the position will be management of the JCSO external website and staff intranet, ensuring the content is current, engaging and valuable.

Develop and maintain website content. Write, design, and produce newsletters and other communication publications. Create marketing materials for assigned projects and communication campaigns. Develop engaging content.

This position requires skills in content management systems (CMS), preferably CivicPlus or a similar CMS. This includes strategy and design, with a strong understanding of information architecture. HTML, CSS, and basic web analytics are also essential, as is the ability to ensure content is accessible, up-to-date, and compliant with agency standards, ADA, and State statutes.

Establish and maintain constructive, engaged, and collaborative working relationships with employees, internal and external stakeholders, and citizens to enhance communications. Coordinate and assist with activities to encourage and maintain a beneficial work environment, promote programs, and encourage employee and citizen engagement.

Take a proactive approach to contributing to strategic thinking and planning for public engagement and participation efforts for various audiences and groups both internally and externally.

Develop and implement program evaluation tools, collect data for measurement, and perform analyses of public engagement activities. Research and assist with the implementation of public engagement best practices, industry trends, and suggested strategies. Advise employees regarding future projects and communication strategies by collaborating and proactively identifying and developing strategies to further communications efforts of the impacted departments. Complete organizational tasks related to the execution of the programs for those departments and effectively communicate with those stakeholders.

Develop training materials for internal and external use, including online, interactive materials, training documents, and job aides for specific software or programs and in-person training classes.

Job Posting Closes at 11:59PM on:
12/03/24
Division:
Sheriff Executive Division
Management Level:
Individual Contributor
Scheduled Weekly Hours:
40
Benefit Eligibility:
This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement.

Description:

• Facilitate public and employee engagement through coordination of direct contact events, emails, meetings, newsletters, websites, social media sites, and other publications. Create, edit, and manage public and employee engagement materials for county departments including writing and editing articles, talking points, web content and other publications for both internal and external audiences. Develop multi-media presentations and design graphic materials in collaboration with public engagement staff and other personnel. Use technology to coordinate, create, and manage engagement mechanisms such as video production, telecommunications, photography, and web content.

• Develop and maintains website content. Write, design, and produce newsletters and other communication publications. Write, edit, and prepare news releases for the media and the website. Create marketing materials for assigned projects and communication campaigns. Develop engaging social media content.

• Establish and maintain constructive, engaged, and collaborative working relationships with employees, internal and external stakeholders, and citizens to enhance communications. Coordinate and assist with activities to encourage and maintain a beneficial work environment, promote programs, and encourage employee and citizen engagement.

• Take a proactive approach to contributing to strategic thinking and planning for public engagement and participation efforts for various audiences and groups both internally and externally.

• Develop and implement program evaluation tools, collect data for measurement, and perform analyses of public engagement activities. Research and assist with implementation of public engagement best practices, industry trends, and suggested strategies.

• Represent Jefferson County and the Public Affairs Office at meetings of elected officials, committees, directors, departments, and the community. Interact and build relationships with local media to help extend the reach of county messages and be able to promote the programs and services of the county in a relevant and educational way to the community.

• Advise Jefferson County employees regarding future projects and communication strategies by collaborating and proactively identifying and developing strategies to further communications efforts of the impacted departments. Complete organizational tasks related to the execution of the programs for those departments and effectively communicate with those stakeholders.

• Create project budgets, track expenses, and maintain complete and accurate documentation of communication and marketing campaigns.

• Assist with executive communication in the development and delivery of presentations, creating talking points and media notes, creating and improving scripts, providing metrics and measurements of the work from the Public Affairs Office that they can share and more as is requested.

• Develop training and training materials for internal and external use including online, interactive materials, training videos, training documents and job aides for specific software or programs, and in-person training classes. Develop, test, and implement external and internal training.

• Participate in emergency operations and communications in collaboration with other departments when called upon by the Emergency Management division.

• Other duties as assigned.

• Develop and maintain website content

• Attend in-person events to promote the agency (involves working some weekends)

• Proactively seek opportunities to share stories about the organization with the public and media.

• Data collection using analytics and measurement tools to assess the agency’s impact and reach

• Public safety education campaigns

• Respond to crisis incidents and be available to step in where needed during breaking situations to heighten situational awareness and transparency (may involve nights and weekends)

• Event planning

Preferred - Five years of directly related experience
Preferred - Experience in executive level communications
Preferred - Creativity and thinking outside the box

Please attach applicable and relevant certifications to your application.

"In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information."

Education:
Bachelor's Degree
Experience:
Work Experience: Minimum three years

Certifications:

Languages:

Category:
Administrative, Business Programs and Services

• 

• Jefferson County Government

• 303-271-8400

Show more