Airport Operations Superintendent I/II

Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José.

About the Department

The City of San José, the Capital of Silicon Valley, is one of the nation's best managed cities and one of the top 10 cities in which to live, work, and do business. Moreover, San José is the center of cultural, government and economic activity for the region. The employees of the City of San José have embraced the following values: Integrity, Innovation, Excellence, Collaboration, Respect and Celebration. The City's Airport Department is seeking an individual whose values align with the values of the City's employees.

Prior to the impact of COVID, the Norman Y. Mineta San José International Airport (SJC) served more than 15 million passengers annually with 450 peak daily departures and arrivals on 13 international and domestic carriers to 50+ nonstop destinations. SJC has been one of America’s fastest-growing major airports over the past four-year period, based on percentage increase in passenger seat capacity. We are looking for team members who can work toward our Mission Statement to “Connect, Serve and Inspire” and our Vision Statement to “Transform how Silicon Valley Travels”. For more information about SJC, visit http://www.flysanjose.com.

Position Duties

San José Mineta International Airport is currently recruiting for an Airport Operations Superintendent I/II. Newly hired Superintendents can expect to be assigned to one of four sections of Airport Operations. The current vacancy is in the Security Compliance section.

Airport Operations Superintendent I/II may be assigned to or rotate amongst sections within the Airport Operations Division including Airside, Landside, Terminal/Customer Service, or Security Sections. Programs within these sections over which the Airport Operations Superintendent I/II may have managerial responsibilities include airfield operations, Manager-On-Duty, noise monitoring, emergency planning, general aviation, public parking, airport shuttle and ground transportation, parking and curbside traffic control, terminal management, customer experience and services, security compliance, airport identification badging, and Airport Operations Center (AOC) functions.

This position may require the supervision of a large number of staff and requires an individual who can provide a high level of leadership and supervision. Additionally, the position may interact regularly with Airport customers, contractors, tenants, government agencies, and other City departments. Successful candidates must demonstrate excellent communication skills, program/project management capabilities, and the ability to handle confidential and sensitive information.

The Airport Operations Superintendent I/II positions typically work Monday through Friday day shifts, but may periodically work different shifts, covering twenty-four hours per day, seven days per week, including weekends and holidays, to ensure subordinate staff receive appropriate supervision. The Airport Operations Superintendent I/II position also provides twenty-four hours per day, seven days per week, including weekends and holidays, stand-by support to vended services and the Manager-on-Duty position.

This position requires the ability to interpret complex regulations and a strong knowledge of various computer programs and software such as Microsoft Office as well as variety of proprietary computer systems, databases, and software. A strong technical background or a demonstrated ability to learn new technology is preferred. Previous, demonstrated work experience in Airport Operations at a Certificated Commercial Service Airport is highly desired.

The final candidate’s qualifications and experience shall determine the actual salary. In addition to the starting salary, employees in this classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay, which is included in the range below.

The Airport Operations Superintendent I salary range is $ 125,077.68 - $152,377.6 annually.
The Airport Operations Superintendent II salary range is $ 144,646.32 - $176,226.96 annually.

Competencies:
The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include:

• Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. Knowledge of:
• Certification inspection requirements and the regulations governing an airport that is part of the National Transportation System used by air carrier aircraft under authority of the Federal government.
• Federal, state, and local rules and regulations pertaining to airport operations and airport certification requirements.
• Practices and procedures of all airside, security, terminal and landside activities and functions.
• Safe vehicle operations at an airport.
• Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts.
• Computer Skills - Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel.
• Teamwork and Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.
• Analytical Thinking - Approaching a problem or situation by using a logical, systematic, sequential approach.
• Customer Service - Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor.
• Fiscal Management - Understands the relationship of the budget and resources to the strategic plan; complies with administrative controls over funds, contracts, and procurements.
• Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.
• Supervision - Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness.

Minimum Qualifications

Education and Experience
Airport Operations Superintendent I
Bachelor’s degree in aviation or closely related field AND four (4) years of experience in the aviation field, including two (2) years at the level of Airport Operations Supervisor I or higher. Aviation experience is typically gained by working for the following types of organizations: airport, airline, fixed based operator, airport related contractor, aviation related government agency or military aviation.

Airport Operations Superintendent II
Bachelor’s degree in aviation or closely related field AND two (2) certifications from an airport industry professional organization AND six (6) years of experience in the aviation field, including two (2) years at the level of Airport Operations Superintendent I.

Acceptable Substitution
Additional experience in aviation may be substituted for the bachelor’s degree requirement on a year-for- year basis.

Required Licensing (such as driver’s license, certifications, etc.)

• Incumbents are required to complete and pass a TSA mandated, Criminal History Records Check and a Security Threat Assessment and all other City, State or Federal requirements.
• California Driver's License.
• Obtain an Airport issued Ramp Drivers Permit and Movement Area Operating Permit within 6 months of employment.

Employment Eligibility
Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Candidates are required to satisfactorily complete and pass a fingerprint based Criminal History Records Check prior to being considered for a position in this class at the Airport. This Airport position requires a background check and a Transportation Security Administration (TSA) check. The candidate must be fingerprinted and qualify under all applicable TSA and Airport regulations.

Other Qualifications

Selection Process
The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. You must answer all questions to be considered or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews. The application deadline is 11:59 PM on Monday, December 2, 2024.

If you have questions about the duties of these positions, the selection or hiring processes, please contact Kit Kwan at KKwan@sjc.org.

Additional Information:

Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.

Please note that applications are currently not accepted through CalOpps or any other third party job board application system.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application.

The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits pagefor detailed information on coverage, cost, and dependent coverage.

For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website. You will be able to view information based on different Sworn/Federated job classification.

In additional to the benefits above, there is an additional perks siteto explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership.

Closing Date/Time: 12/2/2024 11:59 PM Pacific

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• City of San Jose

• 408-535-1285

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