Job Description
Announcement Number: 49635 Open to all qualified persons. Posted 11/19/2024 Close Date: 12/03/2024 Recruiter:
DANIELLE MARTINOVICH
Phone: (775)684-4951
Email: dmartinovich@dmv.nv.gov Applications accepted for another 11 Days 1 Hrs 31 Mins
The Position
DMV Services Technicians provide customer services associated with driver's license, vehicle, and business occupational licensing programs including licensing drivers; issuing identification cards; registering and titling vehicles; issuing occupational business licenses; and processing reinstatements.
Incumbents possess a degree of knowledge and proficiency sufficient to perform work independently with little or no additional training.
This is a DMV Services Technician 3 position with the Dept of Motor Vehicles, Field Services Division (FSD) located in our Mesquite, NV office. This position checks in customers upon arrival, reviews documents, processes titles, registrations, Non CDL and CDL driver's license transactions ensuring that all policies, procedures, NRS and NAC regulations are met and followed. FSD Technicians resolve customer issues, handle and balance funds, research policies and procedures, Nevada Revised Statutes, Nevada Administrative Codes, calculates fee estimates, is responsible to maintain supplies and inventory, and open and close the office. Under the authority of NRS 239B.010.1(b), the DMV utilizes NRS 205.4605 - 205.810, NRS 293.504, NRS 293.5045, 6 CFR 37.45, 49 CFR 1572.103, and 49 CFR 384.228 as criteria to obtain a FBI fingerprint clearance check on current and prospective employees. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE.***
To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-11_0/
To Qualify:
In order to be qualified, you must meet the following requirements:
Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and three years of experience which included public and/or customer contact including explaining rules, regulations, policies and procedures, one year of which was equivalent to a DMV Services Technician II processing various types of documents including titling, special plates, insurance verification, registration and driver's license renewal by mail, license review and/or financial responsibility; OR one year of experience as a DMV Services Technician II in Nevada State service. Special Notes In accordance with NRS 293.5045, the Department of Motor Vehicles, as a voter registration agency, shall not knowingly employ an individual in this class series who has been convicted of a felony involving theft and/or fraud. The Department of Motor Vehicles is required to comply with 49 CFR 1572.103 which provides that an agency involved in the issuance of Real ID Driver's Licenses shall not knowingly employ a person if they have been convicted of any of the felonies listed under this regulation. In accordance with 49 CFR 384.228, the Department of Motor Vehicles is required to conduct a national background check on any employee that administers Commercial Driver License (CDL) knowledge and/or skills testing, and the DMV shall not knowingly employ such a person if they have been convicted of a felony in the last 10 years or have been convicted of any fraudulent activities. Special Requirements A valid driver's license is required at the time of appointment and as a condition of continued employment. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. A State of Nevada/FBI background check will be required of the selected applicant. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following:
Division of Human Resource Management: http://hr.nv.gov
Public Employees Retirement System: http://www.nvpers.org
Public Employees Benefits Program: https://pebp.nv.gov/
More Benefits Information: http://nvjobs.nv.gov/Applicants/EB
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Email Direct Inquiries or Correspondence to: Division of Human Resource Management
Northern Nevada
515 East Musser Street,
First Floor
Carson City, Nevada 89701-4204