DescriptionPerforms a variety of moderately complex duties involved in coordinating and implementing the County’s employee benefit programs. Coordinates Family Medical Leave Act (FMLA) program and ensures compliance with applicable laws, policies and procedures. Provides assistance to BOCC employees and other constitutional office employees regarding employee benefits to include workers compensation. Assists in ensuring compliance with applicable Local, State & Federal Laws and Regulations.
Examples of Duties- Coordinates and implements the County’s benefits program, to include health, life, dental, vision, Long Term Disability (LTD), workers compensation and ancillary insurances, to include employees and retirees of the BOCC and applicable Constitutional Offices.
- Uses benefits online enrollment program to process insurance changes and enrollments, to include the coordination of changes with the appropriate benefit provider and HR staff, to include any changes derived from inaccuracies on the monthly benefit statements.
- Ensures the maintenance of employee benefits records through online data terminal/workstation computer input and insurance files.
- Coordinates the Consolidated Omnibus Budget Reconciliation Act (COBRA) employer mandates for continuation of group insurance for eligible employees, spouses and dependents.
- Maintains the Insurance Allocated worksheets, benefits enrollment software, and the Federal Motor Carrier Safety Administration (FMCSA) Clearinghouse website.
- Receives, reviews and processes new claims for workers compensation, authorizes initial treatment; ensures required drug testing is performed; assigns light duty as appropriate; monitors the status of existing claims.
- Coordinates medical care and rehabilitation to include interacting with adjusters and carrier to provide and obtain information and clarification; coordinates modified duty assignments, maintains contact with injured workers and their assigned department.
- Prepares, processes and maintains tracking of FMLA documents including but not limited to Health Certifications, Notices of Eligibility, Designation Notices, return to work documentation, maintaining contact with employee’s assigned department, etc.
- Provides information and assists employees, applicants and retirees in the areas of health, dental, vision and life insurances, COBRA, LTD and the Employee Assistance Program.
- Promotes wellness activities to include creating flyers, schedules, emails, etc.
- Assists in reviewing all accidents and workers compensation claims, broken down by department and/or constitutional office, in an effort to prevent losses to life and property, as directed.
- Designs and conducts the employee benefits portion of new hire orientations; presents information on the County’s group benefits, Wellness, Workers Compensation, Drug-Free Workplace and Safety Programs. Provides overview of the County’s online benefits enrollment system and ensures timely completion of new hire enrollment. Conducts employee services portion of new hire orientation as needed.
- Coordinates activities for the Wellness Program including the Annual Employee Wellness Expo and Government Day to include securing locations, vendors and costs.
- Maintains confidentiality in accordance with all applicable County policies, Federal, State and local laws regulations and ordinances.
- Assists employees in understanding available benefits. Provides guidance and assistance to Constitutional Officer’s insurance coordinators as needed.
- Works with employees and insurance providers to resolve billing and other benefits problems.
- Coordinates and participates in the County’s annual open enrollment for employee benefits, to include assisting with the development of open enrollment informational packages for all employees, retires, and COBRA participates.
- Assists in benefit renewals for all coverages, to include health, life, dental, vision, LTD, etc.
- Assists employees in completing online benefit changes as necessitated by midyear qualifying events.
- Greets and assists office visitors to include the general public and County employees in a professional manner.
- Answers the telephone; provides information as requested and/or forwards calls to appropriate staff member. Takes messages as needed.
- Notarizes documents, collects and receipts payments.
- Ensures proper management and storage of department records to include paper and electronic filing, compliance with records retention requirements and processes.
- Interacts and communicates with various groups and individuals such as the immediate supervisor, co-workers, other County personnel, vendors, employees of Constitutional Offices, and the general public.
- Composes, types, prepares, processes, files, copies and/or transmits a variety of documents.
- Performs a variety of moderately complex administrative duties in support of department activities, which may include but are not limited to scheduling appointments, maintaining calendars, compiling data for reports and/or meetings, establishing and maintaining files, maintaining databases, etc.
- Operates a variety of equipment, which may include a computer, printer, fax machine, copier, telephone, calculator, mail meter, document scanner, etc.
- Attends and remains at work regularly and adheres to policies and procedures regarding absenteeism and tardiness. Provides adequate notice to higher management with respect to vacation time and leave requests.
- Performs related duties as required, including working in other functional areas to equalize peak work periods, cover absences or otherwise to balance the workload.
- May run errands as needed.
(These essential functions are not a complete statement of all duties required of the job. Employees will be required to perform such other related job duties as may be assigned or required.)
Typical QualificationsRequires an Associates Degree in Risk Management, Management, Public Administration or related field or four (4) years workers compensation insurance and or benefits experience or (6) years clerical responsible or secretarial work experience or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities preferred. Must possess and maintain a State of Florida Notary Public Certification within six (6) months of hire. Must possess a valid State Driver’s License.
Supplemental Information- Knowledge in the methods, policies and procedures of the Department and County pertaining to specific duties of the Employee Benefits Specialist.
- Knowledge in the laws, ordinances, standards and regulations pertaining to the specific duties and responsibilities of the position.
- Knowledge of the organization of the County and of related departments and agencies.
- Ability to comprehend, interpret and apply regulations, procedures and related information.
- Knowledge of human resources programs and practices, including insurance enrollment and administration.
- Skilled in bookkeeping and clerical areas.
- Skilled in Microsoft Office products, including Word, Excel, PowerPoint, Outlook and other associated software programs and applications.
- Knowledge of modern office practices and equipment.
- Knowledge of proper English usage, vocabulary, punctuation and spelling.
- Knowledge of basic mathematics.
- Ability to type accurately at a rate sufficient for the successful performance of assigned duties.
- Ability to operate a vehicle and to operate and maintain a variety of office equipment as necessary in the performance of daily activities; is able to use a computer for word and data processing.
- Skilled in applying responsible attention to detail as necessary in preparing reports and correspondence.
- Ability to read and interpret various materials pertaining to the responsibilities of the job.
- Ability to maintain confidentiality as required.
- Ability to take the initiative to complete the duties of the position without the need of direct supervision.
- Ability to use independent judgment in performing routine and non-routine tasks.
- Ability to plan, organize and prioritize daily assignments and work activities.
- Ability to offer assistance to fellow employees as necessary.
- Ability to learn and utilize new skills and information to improve job performance and efficiency.
- Ability to perform duties in a courteous manner and with the utmost integrity in the best interest of the public.
- Ability to maintain effective relationships of personnel of other departments, professionals, and members of the public, through contact incorporation.
- Ability to work under stressful conditions as required.
- Ability to react calmly and quickly in emergency situations.
ESSENTIAL PHYSICAL SKILLS: - Tasks require extended periods of time at a keyboard or workstation.
- Stooping
- Sitting
- Kneeling
- Bending
- Crouching
- Reaching
- Standing
- Walking
- Lifting and carrying up to 10 lbs.
- Pushing and pulling
(Reasonable accommodations will be made for otherwise qualified individuals with a disability)
WORK ENVIRONMENT: - Works inside in an office environment.
ADDITIONAL INFORMATION: Incomplete applications will not be considered. Applications will continue to be received until the listed closing date or the position is filled, whichever is earliest. Submission of an application does not guarantee the applicant an interview. Applicants will be subject to a criminal background check.
Nassau County is an Equal Opportunity Employer and a Drug Free Workplace. Nassau County values the service veterans and their family members have given to our country and that the County supports the hiring of returning service members, military spouses, and their family members as such this position is eligible for Veterans’ Preference in accordance with applicable laws.
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, environmental conditions, or qualifications required of employees assigned to this position. This position may be required to work in a safety sensitive capacity at any time based on emergency declaration or other operational need. Nassau County reserves the right to edit or re-write this job description at any time.
An organization is only as good as the people it employs. To attract and retain the best team possible, the
Nassau County Board of County Commissionersoffers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.
BOCC-Contributed Benefits - Medical & Prescription Drugs Benefits
- Health Savings Account (HSA) Contributions with a Qualified Plan
- Florida Retirement System
- Employee Assistance Program
- Tuition Assistance Program
Optional Benefits - Dental
- Vision
- Life & AD&D
- Supplemental & Dependent Life & AD&D Insurance
- Long Term Disability
- Voluntary Benefits Offered By Aflac and/or Colonial
- 457(b) Deferred Compensation Program
- Roth IRA
NOTE: For detailed information regarding available benefits click here.
FLORIDA RETIREMENT SYSTEM (FRS)The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. Employees are required to contribute 3% of their salary per Florida Statute.
TUITION ASSISTANCE PROGRAMThe County may provide tuition assistance to cover the cost of tuition and books to County employees requesting tuition reimbursement for courses at an accredited college or university which are applicable to the employee's field of work and/or are of such nature to directly prepare employees for positions of greater responsibility within the County. Contact the Human Resources Office for additional details.
HOLIDAYSThe following, as well as any other days the BOCC may declare, are designated as official holidays for County Employees:
New Year's Day
Martin Luther King, Jr. Day
Presidents Day
Good Friday
Memorial Day
Juneteenth
Independence Day
Labor Day
Veterans Day
Thanksgiving Day
The Day After Thanksgiving
Christmas Eve
Christmas Day
PTO LEAVE All full-time employees shall accrue Paid Time Off (PTO) Leave in accordance with the following formula:
Years of Employment Hours Per Year 0 through the end of the 4th year 180
5 years through the end of the 10th year 200
11 years through the end of the 15th year 220
16 years and over 240
For additional information please view Nassau County's Policies & Procedures .