Health Center Office Assistant - High Desert

The Job

Applications will be accepted beginning 9:00 AM, Tuesday, November 26, 2024, until 100 applications have been received, or 5:00 PM, Tuesday, December 3, 2024, whichever occurs first.

ONLY THE FIRST 100 APPLICATIONS WILL BE ACCEPTED.

The Department of Public Health, Clinic Operations is accepting applications for Health Center Office Assistant who perform basic clerical support duties in a healthcare environment. Duties may include but are not limited to:

• Answering the Health Center patient access line and providing requested Health Center information or services via phone.
  
• Greeting patients and providing accurate information and assistance regarding Health Center programs and services offered.
  
• Answering questions regarding specific departmental procedures and practices.
  
• Processing a variety of documents and maintaining files.
  
• Scheduling patient appointments in the electronic health record (EHR) system in accordance with insurance eligibility and Health Center practices.
  
• Screens and check-in patients through the EHR system.
  
• Assists with providing and determining insurance eligibility and program qualifications for the Federally Qualified Health Center (FQHC) Sliding Fee Program.
• Preparing letters, reports, invoices, and other documents;
• Performing data entry.

This recruitment will be used to fill current and future vacancies within the High Desert
Official Title: Office Assistant I - Clinic. For more detailed information, refer to the official San Bernardino County Office Assistant I - Clinic job description.

This position comes with an excellent benefits package for the employee and their dependents!

CONDITIONS OF EMPLOYMENT



Pre-Employment Process: Incumbents must pass a background investigation, which includes fingerprinting, work history and education verification, as well as a job-related physical exam and drug screening.

Shift work and/or weekend work: Some departments may require shift work and/or weekend work. Must indicate availability on the application.

Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.

Minimum Requirements

Assignment Location: The list established from this recruitment will be used to fill the current vacancies in the High Desert region. Applicants who do not indicate a willingness to work in the High Desert region will be disqualified.

Applicant must meet one of the following options:

Option 1:
Six (6) months of full-time equivalent in-office clerical experience.

Option 2:
Healthcare certificate, license, or degree (Medical Assistant certificate, CNA certificate, or a closely related healthcare certification).

Option 3:
Three (3) months in a healthcare setting (includes hospital, clinic, FQHC, DBH, DPH, corrections, dental offices).

Job duties must be clearly detailed on the Application. Retail sales and food service experience are not considered qualifying.

Desired Qualifications

Candidates with experience in health and dental care, working in a FQHC, using an electronic health record system (EHR) such as Athena Health and, Dentrix are highly desirable.

Bilingual Skills(Spanish/English)are highly desirable and should be noted on the application. Candidates who wish to be considered for bilingual (Spanish/English) positions must indicate bilingual skills on the application. Bilingual compensation may be available; additional testing may be required.

Selection Process

Application Procedure : Please complete and submit the online employment application and supplemental questionnaire. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires.

There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience, as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicate in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation.

All communications regarding the selection process will be via e-mail. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your GovernmentJobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from e-mail addresses with the following domain "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment.

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application.

If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application.

EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.

ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline.

Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points.

Please click HERE for important Applicant Information and the County Employment Process .

Clerical Unit

The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

For a summary of benefits,* please click here .

Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ .

*Retirement benefits subject to change.

Closing Date/Time: 12/3/2024 5:00 PM Pacific

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• San Bernardino County

• 9093878304

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