What You'll Be Doing

Join #TeamWake as a Maternal & Children's Health Social Worker!

The Care Management for At Risk Children (CMARC) Program is one of the many programs residing in the Maternal & Child Health section of the Public Health Division. CMARC is an at-risk population management program that serves children from birth to 5 years of age who meet certain risk criteria. The main goals of the program are to improve health outcomes and reduce costs for enrolled children. The CMARC Program is a multidisciplinary team consisting of Registered Nurses and Social Workers. We are currently seeking a Maternal and Children's Health - Social Worker to join our team!

The Maternal and Children's Health - Social Worker’s primary purpose is to provide intensive care management services using the Care Management Process with the identified population and their families. CMARC serves children with medical, developmental, and behavioral needs, who may also be experiencing challenging levels of environmental stress.

The primary responsibilities of the Maternal & Children's Health - Social Worker:

• Provide outreach to new referrals in a timely manner following CMARC policies and program guidance
• Engage members in services via telephone, home, community, and provider office visits as well as virtual platforms
• Utilize clinical assessments to discover needs; develop member-centered care plans; and assign risk levels to guide the care management process with each referred member
• Maintain documentation of all care management services provided in the Electronic Medical Record (EMR) system
• Utilize motivational interviewing skills to engage and involve families in the decision-making process through a patient-centered, collaborative partnership approach to assist with improved self-care and care coordination with medical homes and other community resources
• Collaborate with medical homes and other service providers to offer CMARC services to identified populations to ensure members receive the best care possible in a cost-efficient manner

NOTE: Upon acceptance of employment you acknowledge that (i) if you work in the Health Clinics and Public Health Division, influenza immunization is a condition of initial and continued employment, subject to compliance with federal law, (ii) actively supports and participates in department emergency preparedness and response activities, which may include temporary changes in responsibilities and working hours.

About Our Team

Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs.

The Basics (Required Education and Experience)

• Bachelor's degree in Social Work or related field
• Two years of job-related experience
• Valid Driver's License and "safe" driving record
• Equivalent education and experience are accepted

• Please include ALL prior work experience on your application and resume.

Beyond the Basics (Preferred Education and Experience)

• Bachelor's degree in Social Work or Master's degree in Social work
• Spanish language skills

How Will We Know You're 'The One'?

• Ability to develop and maintain effective relationships with others in order to encourage and support communication and teamwork
• Ability to build and maintain ongoing, collaborative, working relationships with coworkers to achieve the goals of the work unit
• Ability to convey information clearly and concisely to families in order to engage them in services
• Ability to develop and maintain strong relationships with patients by listening to the patient and understanding and responding to identified needs
• Ability to follow instructions through a standard work process
• Ability to perform routine tasks
• Ability to check work for accuracy before completion of tasks
• Ability to identify problems, determine possible solutions, and actively work to resolve the issues
• Ability to actively participate as a member of a team to move toward the completion of goals

About This Position

Location: Departure Regional Center Raleigh, NC 27610

Employment Type: Regular

Work Schedule: Mon - Fri 8:30 am - 5:15 pm

Hiring Range: 23.94-32.32

Market Range: 23.94 - 40.70

Please include ALL prior work experience on your application and resume.

Posting Closing Date: 7:00 pm on 12/5/2024

What Makes Wake Great

Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package.

Equal Opportunity Statement

Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Background Check Statement

Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer.

Emergency Service Worker Statement

In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

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• Wake County Government

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