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Job Description
Regional CRM Section Manager
Abilene
39005BR
Position Description
Manages a section in a department that has institutional oversight. Plans, organizes and develops goals and procedures for the section. Represents the section to administrators, outside agencies and others on relevant matters. Supervises subordinate staff.
Major/Essential Functions- Onsite travel to prison facilities required.
- Assist in the development, review, and revision of regional and unit standard operating procedures (SOP). Manage maintenance and review of all regional and unit SOPs.
- Regularly audit procedures, practices, and documents possible areas of risk or weakness. Conducting of annual audits, including release of information and refusal of treatment audits. Conducting of regional privacy audits. Assist in ACA processes, including mock audits.
- Create and manage effective corrective action plans in response to audit discoveries and/or compliance violations.
- Oversight of all TDCJ audits and processes, including ORA, Nursing QA audits, Sick Call Request Verification Audits, Compelled Med audits, Mental Health evaluation audits, etc. This includes leading mock audits, monitoring all preparatory processes and review of documentation prior to submission, and coordination with unit to ensure timely submission of quality correction action, including review of all CAPs and Detailed Written Plans.
- Provide education on latest procedures and processes. Provide training and resources. Serve as regional resource for CRM initiatives.
- Ability to develop and follow processes related to institutional compliance.
- Coordinate compliance, privacy, and safety activities. Review regional emergency plans and conduct drills accordingly. Serve as regional safety representative.
- Ensure completion of PREA audit requirements prior to audit.
- Promote interdisciplinary collaboration by: Provide a Platform for Interaction, Reward and Recognize Efforts, Integrate Collaboration into Day-To-Day Tasks and Projects, Incorporate Team Building Activities, Encourage Open Communication, and Share Knowledge, Insights and Resources.
- Participate in meetings as requested. Displays appropriate preparation, participation, and follow-up. Completes assignments in a timely and thorough fashion.
- Assist the department in initiatives and projects, including monitoring and submission of CLIA certificates, radiation safety, telehealth, accreditation, medical records requests, audits and other responsibilities as assigned. Conduct audits as requested and serve as the Compliance and Risk Management representative at onsite audits as needed. Ensure appropriate project management.
- Ensure the timely deliberate and detailed documented escalation of continued failures to the Managing Director and Senior Director of Compliance and Risk Management (CRM) and Operations leadership team.
- Review of all medical records request from TDCJ security and outside entities.
- All other duties as assigned. Travel, including overnight, as needed.
About Managed Care:
Since 1989, TTUHSC Managed Care has served as a healthcare delivery service, providing high quality, low cost healthcare to patients within the Texas Department of Criminal Justice system. We provide medical, mental health, and dental services to patients in 22 facilities throughout West Texas. Managed Care emphasizes our values-based culture in all we do. You can learn more about TTUHSC Managed Care by visiting our website HERE.
This valuable team member shall perform work in a manner that reflects the Values of TTUHSC:- ONE TEAM unite and include diverse perspectives to achieve our mission.
- KINDHEARTED exceed expectations with a kind heart, helping hands, and positive attitude.
- INTEGRITY be honorable and trustworthy even when no one is looking.
- VISIONARY nurture innovative ideas, bold explorations, and a pioneering spirit.
- BEYOND SERVICE create and deliver positive defining moments.
- Comprehensive Benefits Package
- Training provided
- Continuing education
- Loan Forgiveness Program
- Retiree Insurance
- Paid Leave
- Leadership Program
- State Pension
Required Qualifications
Bachelor's degree required plus four years supervisory experience.
To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=875175
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.
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ABOUT THE COMPANY
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Texas Tech University Health Sciences Center
Show moreAbout Us
Nationally recognized for innovative programs, academic achievement, cutting-edge research and exceptional patient care, Texas Tech University Health Sciences Center aims to promote a greater health environment for West Texas and beyond. While our flagship campus resides proudly in Lubbock, Texas, TTUHSC operates five schools with campuses in Abilene, Amarillo, Dallas/Fort Worth, Lubbock and the Permian Basin (Midland & Odessa).
Like Texas itself, we are an independent and proud institution that is part of a larger union, the Texas Tech University System. As a university separate from Texas Tech University, we have been entrusted with a singular charge: to teach the next generation of doctors, nurses, pharmacists, researchers and health care professionals while simultaneously providing the people of West Texas with world-class patient care. We are both an institution of higher learning and a place where real people come for life-saving medical care.
Our Mission
As a comprehensive health sciences center, our mission is to enrich the lives of others by educating students to become collaborative health care professionals, providing excellent patient care, and advancing knowledge through innovative research.
Our Values & Culture
Through our values-based culture, TTUHSC is committed to cultivating an exceptional workplace community with a positive culture that puts people first. Our five values guide our actions and principles: Beyond Service, Kindhearted, Integrity, One Team, and Visionary.
Compensation & Benefits
We are proud to offer many exceptional employee benefits, including a generous compensation package with comprehensive benefits, medical and dental insurance, paid time off and substantial automatic retirement contributions. Additionally, we invest in employee success by providing many resources designed to support your personal and professional growth, including:
- Comprehensive Health Plans and Other Core Insurance
- State Retirement Programs and Pension Options
- Retiree Insurance for Lifetime Medical Benefits
- Continuing Education & Lifelong Learning Programs
- Tuition scholarships for employees and their dependents
- Leadership and Professional Development Programs
- Mental and Physical Wellness Programs
- Employee Recognition Programs and Longevity Pay
We are excited for you to consider joining our team at the Texas Tech University Health Sciences Center. Consistently ranked as a "Great College to Work For" by the Chronicle of Higher Education, TTUHSC provides so much more than just a job!
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