Job Posting End Date - Applications will no longer be accepted starting12-07-2024
Job Summary Salary: $18.19-$23.19 Under the direction of the Customer Service Supervisor, performs responsible work involving the processing and issuance of permits and/or review and issuance of Business Tax Receipts within the Permitting Services Division. Utilizes customer service skills, exercises discretion, and incorporates tact and diplomacy to explain basic code requirements and office policies in person, over the phone, and electronically.
Minimum Qualifications:
High School Diploma/G.E.D. Certificate and six (6) months of customer service experience involving public contact, preferably in zoning, building, engineering, fire protection, planning, business tax receipts, or related areas; or an equivalent combination of education, training, and experience. Must type 25 CWPM, effectively communicate both verbally and in written form, and possess basic computer skills.
This is a full-time CONTRACT position with the same benefits as Regular full-time. Most contracts are renewable for terms of one year. Important: To be eligible to proceed forward in the application process, applicants must meet the minimum qualifications listed in the position description. Please ensure your application provides details of all relevant experience related to the position. If you have questions or need clarification concerning the position or application process, please contact Human Resources at jobs@orlando.gov or 407.246.2062.
If this posting indicates a degree is required, the following experience will apply in lieu of any degree as follows:
- Two (2) years of direct experience for an associate degree;
- Four (4) years of direct experience for a bachelor's degree;
- Six (6) years of direct experience for a master's degree; or
- Nine (9) years of direct experience for a doctoral degree.