Real Time Crime Center Technology Supervisor

CITY OF ATLANTA, GA
Atlanta, Georgia United States  View Map
Posted: Nov 23, 2024
  • Salary: $72,843 annually USD Annually
  • Salary Top:72843
  • Full Time
  • Administrative Analysis and Research
  • Clerical and Administrative Support
  • Criminology and Forensics
  • Job Description

    Position open until 12/6/2024

    Salary: $72,843 annually

    General Description and Classification Standards

    This position falls under the Atlanta Police Department’s Real Time Crime Center (RTCC). In summary, Real Time Crime Center Intelligence Analysts support provide lifesaving information to first responders in the form of video feeds, license plate reader information, and other integrated data sources. RTCC Intelligence Analysts will also analyze and provide investigators with video searches and data retrieval for all types of criminal investigations.

    The Technology Supervisor will plan, direct, manage, and oversee the activities and operations of Operation Shield located within Atlanta Police Department’s RTCC, including real-time crime center operations, Video Network and Critical Incident monitoring. Oversee the management of RTCC services and activities. Manage and participate in the development and administration of division goals, objectives, and procedures. Oversee, direct, and coordinate the work of subordinate staff. Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals. The right candidate will possess a strong management background, will have demonstrated experience leading medium to large projects, and will have a well-rounded technical background.

    The successful candidate will have a proven track record of being able to lead a diverse group of individuals, maintaining systems and servers, and implementing new processes and practices that improve efficiency. Additionally, a growth mindset is critical for this position as we are looking for new ways to engage and scale Operation Shield.

    Minimum Qualifications

    Education and Experience
    • Bachelor’s degree in relevant field (Computer Science, Information Technology Management, Engineering or another related field)
    • Four plus years of experience preferably with team or project lead experience
    • Experience with administration of video management systems with a preference for Genetec experience
    • Experience with cloud-based surveillance solutions
    • Experience with ESRI/GIS mapping software
    • Certification through Georgia Crime Information Center (GCIC)/National Crime Information Center (NCIC) within three months of hire.
    • Ability to pass a post-offer/pre-employment background check and drug and alcohol screening.

    Licenses and Certifications
    • Valid Driver’s License from State of Residency preferred
    • IT certifications preferred such as Network+, A+, CCNA
    • Certification through Georgia Crime Information Center (GCIC)/National Crime Information Center (NCIC) within six months of hire

    Essential Capabilities and Work Environment

    Required physical, minimal lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.

    It is the policy of the City of Atlanta (“COA”) that qualified individuals with disabilities are not discriminated against because of their disabilities regarding job application procedures, hiring, and other terms and conditions of employment. It is further the policy of the COA to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. The COA is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If reasonable accommodation is needed, please contact the Human Resources Director for your department.

    The City of Atlanta is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, color, religion, age, disability, sex, sexual orientation, ender identity, marital status, veteran’s status or national origin, or any other basis prohibited by federal, state, or local law. We value and encourage diversity in our workforce.

    Closing Date/Time: 2024-12-07
  • ABOUT THE COMPANY

    • City of Atlanta
    • City of Atlanta

    At the City of Atlanta, we are passionate about building and improving our community. Our police officers, firefighters and building inspectors keep our citizens safe. Our Public Works staff keeps our City clean and helps maintain, build and improve our City’s infrastructure. Our City planners help envision and shape future City growth. Our Parks & Recreation professionals enhance our quality of life. If you are seeking a meaningful role where you can make a real difference improving and growing our City, we welcome you to explore the job opportunities we have to offer.

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