SENIOR HUMAN RESOURCES ANALYST

Metro’s mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County.

Description

Conducts complex analytical work in support of a human resources management function, which may include recruiting and selection, compensation, human resources information systems, leave management, employee complaint resolution and/or disability compliance in accordance with federal and state laws and guidelines.

Examples of Duties

Under minimal supervision, performs a combination of the following job duties depending on area of assignment:

• Performs complex analytical work related to one or more areas within Human Resources
  
• Provides guidance to other team members on complex human resources management projects and programs
  
• Analyzes various human resources problems and provides solutions
  
• Researches and writes responses to inquiries from executive officers, department heads, employees, and other sources regarding human resources practices of assigned area
  
• Calculates and analyzes costs related to assigned area
  
• Conducts and responds to complex human resources surveys
  
• Investigates and resolves complex grievances and/or complaints from employees regarding human resources practices
  
• Communicates and interacts effectively with representatives, both internal and external of Metro, regarding various human resources policies, issues, etc.
  
• Prepares reports and memoranda for management and outside agencies
  
• Performs special projects as required
  
• Conducts complex recruitment and selection processes for non-union and union-represented jobs, works with hiring department representatives to develop selection criteria and materials, creates recruitment and selection plan, and reviews and evaluates applications, resumes and other application materials
  
• Responds to complex classification and compensation requests and issues, prepares salary recommendations, supports the pay-for-performance analysis and market review studies and develops and updates job specifications
  
• Maintains the integrity of employee data in the HR information system; Performs employee data auditing and generates complex reports; Works closely with departments to support all HR system technologies and enhancements that improve HR operational efficiency and effectiveness
  
• Conducts complex work in support of the Employee Complaint Resolution Office, may investigate alleged violations of human resources and administrative policies, attends round table meetings and disciplinary hearings, and promotes the Employee Assistance Program (EAP)
  
• Performs complex functions specific to the administration of Metro's Medical Leave, Family Medical Leave, Pregnancy Disability Leave, Reasonable Accommodation, and Fitness-for-Duty policies; assists with the management of non-occupational medical leave of absence cases that are over 30 days old and facilitates employees' return to work
  
• Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out
  

May be required to perform other related job duties
Job Type

This recruitment may be used for regular, project, and temporary positions. Project Employees occupy a budgeted position and are hired for projects that have a specific time frame of at least one year and up to five years (reviewed on a year-to-year basis). Temporary positions are at-will and may work up to 40 hours per week with limited benefits. Assignments may be for up to 1 year with the possibility of an extension of up to 2 additional years. There is a maximum term limit of 3 years. Employment in a project or temporary position does not lead to regular status.

Minimum Qualifications

A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:

Education

• Bachelor's Degree in Business Administration, Public Administration, or a related field

Experience

• Three years of relevant experience in Human Resources; some positions in this class may require specialized experience in area of assignment

Certifications/Licenses/Special Requirements

• A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions

Preferred Qualifications

Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.

The following are the preferred qualifications:

• Experience conducting complex full-cycle recruitment & selection activities
• Experience conducting complex human resources functions in various areas such as:
  • Classification & Compensation/ HRIS
  • Training & Development
  • Pension & Benefits
  • Leave Management & Disability Compliance
  • Employee Engagement

Experience working in the public sector environment

Essential Knowledge

Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)

• Theories, principles, and practices of human resources, especially as they relate to the assigned unit
• Applicable local, state, and federal laws, rules, and regulations governing human resources management for a public agency
• EEO rules and regulations
• Collective bargaining agreements
• Research and report preparation methods

Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)

• Performing complex human resources work in a specialty area assigned
• Analyzing situations, identifying problems, and recommending solutions
• Exercising sound judgment and creativity in making conclusions and recommendations
• Researching, analyzing, interpreting, and presenting data
• Communicating effectively orally and in writing
• Various forms of communication, including non-verbal, formal, informal, face-to-face, internet, etc.
• Interacting professionally with various levels of Metro employees and outside representatives
• Preparing comprehensive reports and correspondence

Ability to (defined as a present competence to perform an observable behavior or produce an observable result)

• Understand, interpret, and apply laws, rules, regulations, policies, procedures, and labor/management agreements
• Meet tight time constraints and deadlines
• Handle highly confidential information
• Utilize applicable business software applications
• Compile and analyze data
• Mediate, negotiate, and resolve disputes
• Apply mathematical computations and formulas
• Think and act independently
• Provide work direction and guidance to junior staff members
• Read, write, speak, and understand English

Special Conditions

The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.

Working Conditions

• Typical office situation
• Close exposure to computer monitors and video screen

Physical Effort Required

• Sitting at a desk or table
• Operate a telephone or other telecommunications device and communicate through the medium
• Type and use a keyboard and mouse to perform necessary computer-based functions
• Communicating through speech in the English language required

DB

Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro’s Equal Employment Opportunity Program . Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with Fair Chance hiring practices.

Selection Procedure

Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.

Application Procedure

To apply, visit Metro's website at www.metro.net and complete an online Employment Application.

Computers are available to complete online Employment Applications at the following Metro location:

METRO Headquarters, Employment Office
One Gateway Plaza
Los Angeles, CA 90012

Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.

All completed online Employment Applications must be received by 5:00 p.m. on the closing date. Late applications will not be considered.

*Open to the public and all Metro employees

This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.

Closing Date/Time: 12/16/2024 5:00 PM Pacific

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• Los Angeles County Metropolitan Transportation Authority - LA Metro

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