Lead Administrative Support Assistant

The Family Support Division Child Support Field Operations Unit is seeking applications for the position of a Lead Administrative Support Assistant in the Jasper County/Joplin Child Support Office located at 1110 7th Street, Joplin, MO.

• Assist with coordinating child support outreach
• Work closely with our contractors/community
• Type, utilizing a computer keyboard and word processing software, and edit a variety of material, frequently involving technical or specialized terminology; transcribe from dictating equipment.
• Maintain, with relative independence, a significant phase or segment of a clerical process or office activity and make frequent decisions in accordance with agency policies, rules or
• Plan and assign the work of staff performing clerical and other support tasks; organize and coordinate work flow; establish priorities and deadlines; review work for accuracy, timeliness, and conformance with procedures and processes.
• Supervise, train employees, mentor and advise staff on work issues; evaluate employees’ performance; recommend or implements disciplinary/corrective action; approve and monitor leave.
• Maintain fiscal records requiring limited knowledge of governmental accounting methods in accordance with established procedures; codes and records transactions to prescribed
• Supervise and/or participate in the preparation of standardized reports; assist in the preparation of complex ad hoc reports.
• Obtain quotations and bids for commodities, equipment and services; initiate or supervise, within defined limits, the processing of requisitions and purchase orders.
• Review documents for accuracy, completeness and
• Compose correspondence involving some interpretation and application of established policies and procedures; maintain correspondence, case and report files.
• Establish and maintain complex filing systems; prepare and/or oversee the preparation of records for storage and/or archiving.
• Prepare and/or supervise the processing of purchase and supply requisitions, personnel and/or payroll records, time and leave records, expense accounts, budget allocations or other program or agency documents; arrange travel and accommodations; maintain cost and/or inventory records.
• Perform, review, and verify complex computations involving the application of rules and
• Enter, update, and/or retrieve information in automated systems; develop spreadsheets and databases; utilize various software packages in the performance of duties.
• Performs general office duties such as data entry and answering switchboard.

One or more years of clerical support experience as an Administrative Support Assistant with the Missouri Uniform Classification and Pay System; and possession of a high school diploma or GED certificate. OR

Four or more years of office or related clerical experience including one year at the advanced clerical level (comparable to Administrative Support Assistant) or two years above the entry level (comparable to Administrative Support Clerk); and possession of a high school diploma or GED certificate.

Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

Recruitment Area: Accepting applications from all qualified applicants.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .

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• State of Missouri

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