Deputy Director of Facilities Operations

Job Location: This position will be located at the Harry S Truman Building, Suite 730, 301 W High Street, Jefferson City, MO 65101.

Why you’ll love this position:

The Deputy Director of Facilities Operations for the Office of Administration, Division of Facilities Management, Design and Construction (OA-FMDC) will oversee the management of the Facilities Operations Section and provide support to the OA-FMDC Director in governing facilities management and building operations statewide. This position will manage the day-to-day operational activities of OA-FMDC, ensuring that the Operations team is managed and performing efficiently and effectively related to all building and facility operations aspects for the State of Missouri.

This position has potential for long-term career growth! It is classified as a Principal Business Project Manager (click to learn more).

This position is with the OA-FMDC supporting the Operations Team. OA-FMDC is committed to strengthening the State’s investments while providing a safe and secure environment through innovative design solutions and excellent customer service.

FMDC Vision - Building for a Stronger Tomorrow (BFAST)

What you’ll do:

• Support team members to ensure the functionality of operations and maintenance, comfort, safety, security, sustainability, and efficiency of the built environment - the buildings the State workforce works in and their surrounding infrastructure.
• Participate in the hiring and training of regional service level managers and their managers and supervisors.
• Organize and oversee the work and schedules of regional service level managers and their team members.
• Conduct performance evaluations on all team members that are timely and constructive as well as track and ensure compliance for monthly professional development meetings for Operations team members.
• Travel to state-owned facilities and institutions statewide to meet with team members and inspect facilities, which constitutes approximately 50% of the work schedule.
• Handle discipline and termination of employees as needed and in accordance with OA policy and FMDC guidelines.
• Establish quantitative and qualitative metrics, guidelines, and standards by which OA-FMDC’s efficiency and effectiveness can be evaluated and identify opportunities for improvement.
• Communicate and explain new directives, policies, guidelines, and procedures to regional service level managers and other direct reports; for major changes, meets with entire Operations staff to explain changes, answer questions, and maintain morale.
• Implement technology, policies, guidelines, and procedures that will improve day-to-day operations.
• Review, analyze, and evaluate business standards and procedures.
• Ensure work environments are adequate, secure, and safe.
• Manage all preventative building maintenance, contractor management, and health and safety compliance management for all state office buildings and institutional buildings.
• Oversee operations and management to ensure each regional area is reaching goals set by departmental and divisional leadership.
• Plan, direct, implement, evaluate, monitor, and forecast operational budgets and costs in each regional division to achieve financial objectives.
• Improve OA-FMDC customer service and satisfaction through policy, guideline, and procedural changes.
• Lead coordination and integration of efforts among operations, design and construction, planning, technology, and administrative sections to produce excellent customer service, smoother workflows and more cost-effective business processes.
• Project and cultivate a positive, healthy culture for and image of the organization to employees, customers, industries, and communities.
• Perform other related duties as assigned.

All you need for success:

Minimum Qualifications

• Bachelor’s degree in a related area of business administration, facilities management/operations, or other related fields.
• Eight (8) years or more of supervisory operations management or related experience.
• Thorough understanding of practices, theories, and policies involved in business and overall finance and budgeting.
• Superior verbal and written communication and interpersonal skills.
• Superior managerial and diplomacy skills.
• Extremely proficient in Microsoft Office Suite or related software.
• Excellent organizational skills and attention to detail.
• Excellent analytical, decision-making, and problem-solving skills.

Preferred Qualifications

• Master’s degree in a related area of business administration, facilities management/operations, or other related fields.
• Knowledge and ability to operate project management software, identify and lead process improvements, implement design/construction projects for facilities, and modify systems for related application software.

*This position is physically demanding. Examples of job duties may include prolonged periods of walking/standing/sitting/bending/driving, climbing ladders, ability to lift/carry up to 50 pounds, working in inclement weather and working on uneven or elevated surfaces. This list is not all inclusive, but a general representation of duties that may be encountered in this position, however other duties may be assigned contingent upon business needs. Please note, this position is considered a “Category 0” under the Fair Labor Standards Act (FLSA), meaning the incumbent will not normally receive overtime compensation except in unusual circumstances as determined by appointing authorities.

Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

Successful background check results are required for employment in this position. This may include background checks involving a candidate's name and/or fingerprints and other screenings as needed for the specific position.

More reasons to love this position:

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .

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• State of Missouri

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