Job Location: This position will be located in Springfield, MO.
Why you’ll love this position:The Section for Long-Term Care seeks to help protect the health and safety of elderly and disabled individuals residing in long term care facilities. This professional position requires the ability to work as a member of a team and also as an independent complaint investigator to ensure compliance with state regulations. This position will qualify for telecommuter status once training is complete.
- Conducts on-site inspections of regulated facilities/programs to determine compliance with administration and resident care, resident rights, personal funds, dietary, sanitation, physical plant and construction requirements.
- Monitor care provided to individuals residing in long term care facilities to ensure the quality of life and quality of care received meets state regulatory standards.
- Communicate information, both verbally and in writing, in a manner that is understandable, legible, professional, courteous, respectful and consistent with regulatory requirements. Perform duties in a manner that is respectful of individual's space and preferences.
- Attend scheduled team meetings and assume a fair share of the workload. Accept assignments as needed, including on weekends and holidays when necessary, to investigate a high priority complaint.
- Present relevant information necessary to identify regulatory violations and determine compliance as a team. Ensure deficiencies are based on facts, include more than one source of evidence whenever possible, and clearly support the regulation cited. Prepare and maintain inspection reports, complaint investigation reports, and documentation required to provide evidence of compliance or non-compliance.
- Possess strong computer skills with the ability to learn new programs.
Minimum Qualifications: - A Bachelor's degree from an accredited college or university with a minimum of 24 earned credit hours in one or a combination of the following: social or behavioral sciences; environmental science or technology; biological, chemical, or sanitary sciences; Civil or Mechanical Engineering; Industrial Safety; Education; Physical Rehabilitation; Habilitation; Gerontology; Counseling; Physical, Occupational, Recreational, Music, or Speech Therapy; Nursing; Nutrition; Dietetics; Public Health; Business, Public, or Health Care Administration; or Adjunctive Therapy. OR
- Two or more years of experience as a Registered Nurse. OR
- Three or more years of experience as a Licensed Practical Nurse in a health care setting. OR
- Four or more years of experience in a licensed residential care facility, assisted living facility, intermediate care facility, skilled nursing facility, or adult daycare program licensed by the Department of Health and Senior Services; including one or more years as a manager, director, or administrator of the facility or program. (Earned credit hours from an accredited college or university may substitute on a year-for-year basis for the required general experience at a rate of 30 earned credit hours for one year.)
- Strong computer skills with the ability to learn new programs.
- Excellent oral and written communication skills and customer service skills with residents, providers, and the public is an essential component of this position
- Candidates must submit copies of official college transcripts. Candidates must meet the qualifications for the classification of a Regulatory Auditor.
Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .