Senior Analyst (Cascade)

Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José.

About the Department

Housed within the City Manager’s Office, the Office of Economic Development & Cultural Affairs (OEDCA) leads the implementation of San Jose’s Economic Strategy by working with other City departments, stakeholders, private businesses, and community partners. OEDCA fulfills a critical role in strengthening the City’s long-term fiscal resiliency.
OEDCA has four integrated divisions: Business Development, focused on business attraction, expansion, and retention; Business Operations and Real Estate, focused on revenue generation, management of City owned property, and Department administrative support; Cultural Affairs, responsible for arts and cultural development and work2future, the federally funded workforce development program serving Silicon Valley

Position Duties

In anticipation of potential promotion opportunities, the OEDCA is conducting a cascade opportunity, as it currently is seeking to fill one (1) Senior Analyst position in work2future division and (1) Analyst I/II should the Senior Analyst or subsequent positions recruitment result in a vacancy. If you are interested in employment in any of these positions, you should apply to ensure you are considered.

Senior Analyst position in the work2future division is responsible for work2future’s San Jose Works Program and Business /Job Development Services and this position is going to report to the work2future Director. The person in this position must be results driven with a proven track record of achieving organizational goals and objectives. This position plays a critical role in the planning and implementation of work2future San Jose Works program and the WIOA Program’s Employer Engagement and Job Development. Lead performance related to subsidized and unsubsidized placements, manage staffing, ensure compliance with City and State regulations, and provide comprehensive reports. Strong leadership, excellent verbal and written communication, and problem-solving skills are essential for this position. The ideal candidate will have the knowledge and expertise to lead programs that can enhance the job skills to ultimately pave the way for our job seekers to secure permanent direct placements with employers.

Analyst I/II position would directly report to the Senior Analyst. Under general supervision, this position will support the work2future’s San Jose Works: Youth Job Initiative Program. The Analyst position will be responsible for coordinating with partner staff and program services. The San Jose Works program provides year-round services to approximately 1,000 youth by identifying and engaging potential employment partners; recruiting and placing youth in job assignments; arranging and coordinating appropriate trainings; tracking and reporting program performance; and supporting the initiative’s goals and objectives. Additionally, in early 2020, San Jose Works introduced a mentoring program component that will complement program curriculum on job readiness, workplace skills, financial literacy, career exploration, and life and academic skills. The goal is to match youth participants with mentors that match their academic and career aspirations.

Senior Analyst Job Responsibilities include:
Responsible for the San Jose Works Program Services, serving young adults with multiple barriers to employment. Responsible for work2future’s Business and Job Development Services with client placements in high wage, high growth occupations and maintaining a robust system to track and monitor placement data. Ensuring that the team is held accountable to all performance metrics.Oversee and manage job fairs and specialized recruitments for target populations with 85% of employers in high wage high growth sectors, including tracking performance outcomes.Oversee and monitor program budgets, prepare and present reports and memos for management, city council, and external stakeholders.Monitor and maintain performance and outcome goals for the San Jose Works and WIOA programs.
Analyst I/II Job Responsibilities include:
Maintain partnerships with partners, high wage and high growth employers, and various organizations referrals.Meet with partners and stakeholders to make communications easy and transparent regarding program decisions, implementations, and overall services.Produce accurate and timely reporting of program status and outcomes.Responsible for initiation partner and staff meetings.Assist with development of program to support the strategic direction of the entire program.Creating and managing long-term goals and assist with developing budget and operation plan for the program.Ensuring program goals are met in areas including client satisfaction, safety, quality, and team member performance.Assist with writing program funding proposals and grants to guarantee delivery of services.Assist with job coaching and take on a caseload.

Minimum Qualifications

Senior Analyst

Education : A bachelor’s degree from an accredited college or university.

Experience : Four (4) years of professional level analytic and/or administrative experience.

Acceptable Substitution

A master’s degree in public administrations, business administration or related field is preferred, and can be substituted for one year of the required experience.

Analyst I/II

Analyst I

A bachelor’s degree from an accredited college or university.

Analyst II

A bachelor’s degree from an accredited college or university AND two (2) years of increasingly responsible professional staff analytic or administrative experience conducting studies, organizing, and analyzing data, and preparing reports recommendations, or conclusions for a functional area in budget, finance, grant administration, organizational analysis, general administration, or human resources.

Acceptable Substitution for Analyst I/II

Additional years of experience in a position comparable to the Staff Specialist with the City of San José in areas such as budget, finance, grant administration, organizational analysis, general administration, or human resources may be substituted for the education requirement on a year for year basis.

Licenses or Certificates

Possession of a valid California Driver’s License may be required.

Employment Eligibility

Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.

Other Qualifications

The ideal candidate will possess the following competencies as demonstrated from past and current employment history. Desirable competencies for this position include:

Senior Analyst

• Leadership - Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational support and direction.
• Planning - Acts to align own unit's goals with the strategic direction of the organization; defines tasks and milestones to achieve objectives, while ensuring the optimal use of resources to meet those objectives.
• Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.
• Initiative - Exhibits resourceful behaviors toward meeting job objectives; anticipates problems, is proactive, and avoids difficulties by planning ahead; displays willingness to assume extra responsibility and challenges; pursues continuing education opportunities that promote job performance.
• Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts.
• Fiscal Management - Understands the relationship of the budget and resources to the strategic plan.
• Supervision - Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness.

Analyst I/II

• Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.
• Customer Service - Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor.
• Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts.
• Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.
• Decision Making - Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions.
• Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.
• Reliability - Completes quality work assignments in a timely and efficient manner; fulfills responsibilities and maintains confidentiality as appropriate.

Salary Information

The final candidates’ qualifications and experience shall determine the actual salary. In addition to the starting salary, employees in this classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay, which is included in the range below.

The Senior Analyst salary range is $ 113,327.76 - $138,072.48 annually.

The Analyst I salary range is $ 88,954.32 - $108,108.00 annually.

The Analyst II salary range is $ 97,078.80 - $117,979.68 annually.

Selection Process

The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. You must answer all of the following supplemental questions to be considered, or your application will be deemed incomplete and withheld from further consideration. Applicants who type "see resume" or similar responses will also be withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews. If you have any questions regarding the recruitment process, please contact Baljinder Jhalle at baljinder.jhalle@sanjoseca.gov.

You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applicants are expected to write their own essays/responses. Please be advised that use of AI content in your responses may result in your removal from the hiring process.

Please note that applications are currently not accepted through CalOpps or any other third-party job board application system.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application.

Additional Information:

Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.

You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applicants are expected to write their own essays/responses. Please be advised that use of AI content in your responses may result in your removal from the hiring process.

Please note that applications are currently not accepted through CalOpps or any other third party job board application system.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application.

The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits pagefor detailed information on coverage, cost, and dependent coverage.

For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website. You will be able to view information based on different Sworn/Federated job classification.

In additional to the benefits above, there is an additional perks siteto explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership.

Closing Date/Time: 1/10/2025 11:59 PM Pacific

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• City of San Jose

• 408-535-1285

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