IT Systems Administrator Senior

Minimum Qualifications
Education and/or Equivalent Experience:

• Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience.
• Experience may substitute for education up to four (4) years

Licenses or Certifications:

• As required based on advanced job role

Notes to Applicants
Position Overview:

The IT Systems Administrator Sr position will design, implement, and manage hardware, software, and Azure Cloud infrastructure, including Windows server support, supporting and administrating cloud-based software, and supporting Microsoft operating systems. It will assist in providing IT support for Architectural Engineering and Construction ( AEC ) and Bentley software. This position will work closely with vendors to manage new infrastructure implementation, provide training and support to other technicians in the division, and resolve customer issues,as needed. This position will assist with managing the Hardware and software inventory, creating software automation scripts to push to department computers, and provide IT Support for hardware and software to the CDS Department employees.

Who We Are:

Capital Delivery Services ( CDS ) builds public projects to support the community. We do this by directly managing the City of Austin’s Capital Program with over 500 active projects, representing an investment of over $7 Billion. At CDS , we aim to create an environment that values diversity and adaptability and encourages staff at all levels to think creatively, experiment with new ideas, and contribute to a culture of continuous improvement.

Click here to visit our Facebook page to learn moreabout the Capital Delivery Services Department. ( https://www.facebook.com/atxcapitaldelivery/ )

Why Join Us?

Meaningful Work
Contribute to projects that improve the lives of the people in our community. Your work directly enables our department to deliver tangible construction projects throughout the city that will resonate for generations to come. Seeing results through a constructed project provides a sense of accomplishment and pride in your work.

Innovation and Collaboration
Collaborate with diverse and talented teams, leveraging technology, continuous improvement, and best practices to drive progress and embrace our One City - One Team - One Approach model of delivering capital projects.

Professional Growth and Development
Achieve your professional goals. CDS offers opportunities to advance in multiple career paths, including engineering, architecture, construction management, project planning and management, finance, business administration, process improvement, and data analytics. Education assistance is available through our tuition reimbursement program, and financial support for continuing education, licenses, and certifications is also available.

Work-Life Balance Enjoy a balanced lifestyle in a city renowned for its quality of life, outdoor activities, and cultural experiences. Our employees also enjoy the ability to work up to 60% remotely, depending upon position and business needs.

Health and Wellness

The City of Austin is committed to providing cost-effective, sustainable benefits that assist employees in being physically and mentally healthy. For employees that are covered this includes low cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Click here to review the City of Austin’s Employee Benefits Guide. ( https://www.austintexas.gov/department/active-employee-benefits )

To learn more about working with the City of Austin, click here to watch a short video! ( https://www.youtube.com/watch?v=lmXyHwXyMbg )

Application Details:

A detailed, complete City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position.

· This position may allow for a resume or cover letter to be included but relevant entries on your employment application will primarily be considered for interview qualification and compensation purposes.

· If you are selected as the top candidate for a position, we may be contacting your current and former employer, as well as the references listed in your application. Please be sure you have listed at least 3 previous supervisors in the application with correct contact information.

Additional Details:

· This position may require a skills assessment.

· If you are identified as a top candidate, verification of your education, which may include High School graduation or GED equivalent, undergraduate and/or graduate degrees, will be required.

· The Capital Delivery Services Department may close this job posting at any time after it has been advertised for seven (7) days, please apply as soon as possible if interested.

Travel:

The Capital Delivery Services Department is comprised of multiple facilities located throughout Austin. If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Record Evaluation you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

( https://www.austintexas.gov/sites/default/files/files/Employment/new_hire_driver_safety_standards.pdf )

Hybrid Work Environment:

The City of Austin Telework Program is designed to empower employees and leaders to establish hybrid work arrangements that promote high levels of performance and engagement. The City of Austin has an established work arrangement under which an employee is scheduled to work at least 2 days per week at their designated worksite. Some positions may require additional time at their designated worksite.

90 Day Provision for Additional Vacancy:

If the same or an additional vacancy occurs within the Capital Delivery Services Department in the same job title within 90 days after the start date of the top candidate, the additional position may be offered to another top candidate from the same candidate pool. This may include filling other vacancies with the same job title in other division/work locations within the City of Austin, Capital Delivery Services Department. Decisions on assigned selection may be made at the time of hire based on the business needs of the department.
Pay Range
$37.63 - $47.98

Hours
Monday - Friday
8:00 a.m. - 5:00 p.m.
Alternative schedule and/or flexible hours available based on business needs.
Hours may vary depending on work demands and business needs.
Work hours may include after-hours, holidays, and weekend work.
Overtime may be required with or without notice.
No teleworking option available for this position.
Job Close Date 12/23/2024 Type of Posting External Department Capital Delivery Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 6800 Burleson Road, Building 312, Austin, TX 78744 Preferred Qualifications

• Experience supporting and administer Windows Desktop and Server Systems.
• Experience administering and supporting applications and systems in a M365 cloud environment, administering and supporting Azure Active Directory, and utilizing IT Automation and Remote support tools/software.
• Experience administering, deploying, and supporting department-specific Architectural Engineering and Construction ( AEC ) technology, including Bluebeam, IOT , BIM , Digital Twin modelling and visualization, cloud/edge computing, and wireless mobile communication.
• Experience troubleshooting and supporting Mobile devices with IOS and Android OS.
• Experience managing a hardware and software inventory system.
• Ability to travel to multiple work locations.

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
Performs advanced focused architecting, optimizing, implementing, configuring, managing, administering, troubleshooting, maintaining and monitoring one or more of the following: infrastructure software, hardware, systems/applications, middleware, servers/storage, and IP-based telecommunications Establishes and implements IT policies, governance, standards, and security Makes independent decisions for procurement of technical solutions in their focus area Creates, documents, publishes, and/or performs maintenance procedures and ensures all installations are in accordance with COA’s specifications and IT standards/governance Assists in planning, designing, procuring and delivering software and hardware purchases. Ensures appropriate product specifications Provides costs analysis Installs new specific software releases and/or upgrades including researching, testing and implementing new technology Participates in disaster recovery planning and testing, including fault tolerance and detailed disaster recovery plan maintenance Communicates and interfaces with members of the IT, vendor and user communities

Responsibilities- Supervision and/or Leadership Exercised:

• Provides technical or project leadership, training and guidance to others
• May provide leadership on work assignments

Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of infrastructure technologies
• Knowledge of application and/or operating systems
• Skill in mentoring and monitoring daily work activities of others
• Skill in documenting and maintaining complex application and process or configuration information
• Skill in providing day-to-day system/application administration and/or system/application administration in support in a variety of work environments
• Skill in installing and maintaining applications, operating systems, or equipment
• Skill in identifying complex problems and reviewing related information to develop and evaluate options and to implement solutions
• Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts
• Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• The ability to view the big picture when involved in a project and make decisions
• The ability to quickly become familiar with emerging technologies.

Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* The IT Systems Administrator Senior position requires graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education up to four (4) years. Do you meet these minimum qualifications?

• Yes
• No

* The work hours for this position will vary depending on business need, and may require overtime hours extending beyond the end of the regularly scheduled work shift and on weekends. This position is also considered Essential to maintain critical operations and employees in this position will be required to report to work even in the event of bad weather, natural disaster, or other unforeseen circumstances that necessitate an emergency closure of City operations. Are you able to meet these schedule requirements?

• Yes
• No

* Describe your experience supporting and administering Windows Servers, Active Directory, Web Servers IIS and Apache and Systems integrations, and indicate the position(s) listed on your application that support(s) your answer.
(Open Ended Question)
* Describe your experience administering and supporting applications and systems in a M365 cloud environment, administering and supporting Azure Active Directory, and utilizing IT Automation and Remote support tools/software. Indicate which position(s) you obtained this experience.
(Open Ended Question)
* Describe your experience administering, deploying, and supporting department-specific Architectural Engineering and construction (AEC) technology, including Bluebeam, IOT, BIM, Digital Twin modelling and visualization, cloud/edge computing, and wireless mobile communications. Please indicate which position (s) you obtained this experience.
(Open Ended Question)
* Describe your experience troubleshooting and supporting Mobile devices.
(Open Ended Question)
* Describe your experience managing a hardware and software inventory system.
(Open Ended Question)
* Do you have the ability to travel to multiple sites as part of the regular job duties?

• Yes
• No

Optional & Required Documents

Required Documents Cover Letter Resume Optional Documents

• 

• City of Austin

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