JOB TITLE: Assistant Director of IT
AGENCY: City of Palo Alto
LOCATION: Palo Alto, CA
FILING DEADLINE: January 24, 2025
SALARY RANGE: $172,890 - $259,334 Annually
The Position
Reporting directly to the Director of Information Technology/CIO, the Assistant Director of IT will be the right hand of the Department. This role will collaborate with all divisions of the department, including: the Project Management Office (IT PMO); IT operations (including senior network architects, applications, systems, security staff and service desk); the GIS Team (IT GIS & Data Analytics) the enterprise team (manages SAP ERP system); and budget analysts. In general, the incumbent will be responsible for all day-to-day operations of the IT Department, allowing the CIO to focus on strategy and high-level interactions with internal and external stakeholders. The Assistant Director will frequently report, however, to the City Council, internal project owners and externally as required. The incumbent will be leading a mixed team of union and unrepresented staff.
Distinguishing Characteristics
In coordination with the CIO, directs and manages City-wide information technology systems and activities. Supports the CIO to lead and develop technology strategic plans and implementation of strategies. Plans, organizes, directs and evaluates the Information Technology Department and its operations to ensure effective support for organizational objectives and efficient and effective implementation of initiatives. Handles the day-to-day operations of the entire IT Department, with the exception of the GIS function. This classification oversees the operations of the department. This position is distinguished from the Director in that the former is charged with the department-wide authority.
Ideal Candidate
The ideal candidate will have extremely strong written and verbal communication skills given they will be interacting with and reporting to professionals at all levels both inside and outside the Department, including the City Council. The incumbent will be highly motivated and able to hit the ground running from day one with minimal supervision. Further, the ability to deal with all types of personalities is important. The incumbent will be able to work successfully with strong personalities as well as be approachable to everyone. The Assistant Director will be a skilled generalist and an expert in managing diverse teams and in conflict resolution. A large capacity for work and compassion for others is essential to this challenging role.
Qualifications
Sufficient education, training and/or work experience to demonstrate possession of the following knowledge, skills, and abilities which would typically be acquired through:
• Bachelor’s Degree in a relevant field and eight years of related experience, including five years of management level experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
• Public sector experience a plus.
• Licensing Requirements: Valid California Driver’s License.
• Master’s degree is preferred.
The Community
Palo Alto, known as the “Birthplace of Silicon Valley,” is home to 69,700 residents and nearly 100,000 jobs. Unique among city organizations, the City of Palo Alto operates a full array of services, including its own gas, electric, water, sewer, refuse, and storm drainage provided at very competitive rates for its customers. The City of Palo Alto offers robust community amenities including 36 parks, 39 playgrounds, five community and youth centers, 41 miles of walking/biking trails, and five libraries. The City also manages a regional airport and provides fire, police, and emergency services. Palo Alto is an award-winning City, recognized nationally as innovative and well-managed, and is one of a small number of California cities with a AAA bond rating. City services and performance also receive high marks from community members in the annual citizen survey conducted by Polco (previously the National Research Center).
For more details about this opportunity, please visit the job brochure at: https://koffassociates.com/wp-content/uploads/2024/11/Palo-Alto-AITD-final-v6.pdf.
To be considered, please submit a resume, cover letter and five work-related references (who will not be contacted in the early stages of the recruitment) to: https://koffassociates.com/assistant-director-of-it/. Resumes should reflect years and months of positions held as well as size of past organization(s).
For additional information please contact:
Pete Smith
Senior Recruiter
510.342.3233
peter_smith1@ajg.com
www.koffassociates.com
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