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Job Description
Job Summary
Join the City of Grand Prairie as an HR Coordinator and become the vital link in our Human Resources team, where you'll handle diverse responsibilities that keep our operations running smoothly. From serving as the welcoming face of the department to managing personnel records, processing invoices, and ensuring compliance with records retention policies, you'll play a key role in supporting both employees and the public. If you're detail-oriented, passionate about people, and ready to contribute to a dynamic team, this is the opportunity for you!
Essential Job Functions- First line of contact for walk-in’s, customer calls, vendor questions and employee assistance; assesses, responds to, researches, and resolves customer concerns; process mail; assist with input of part-time employee address changes; may refer customers to appropriate staff for escalated issues; exhibits positive written and verbal communication skills to fully support the City’s Raving Fans service philosophy.
- Provides staff support on any/all team projects in the areas of benefits, classification/compensation, training, recruitment, wellness, risk, and data entry into Lawson HRIS; performs and responds to salary surveys; open records requests, subpoenas, and assists during annual enrollment.
- Assists Director and managers with civil service issues, hearings, minutes, and meeting agendas.
- Assists management team with preparing and tracking contracts.
- Accurately and efficiently processes all purchase orders, timekeeping for the department; procurement card reconciliation, office supply ordering, budget assistance, tuition reimbursement administration and processing, and accounts payable duties for the department consistent with communicated practices city-wide.
- Assists with new employee onboarding and gathering of required I-9 documents; Communicates efficiently with managers, applicants, IT and HR staff regarding incoming applicants.
- Oversees scanning/imaging of documents at front counter; as well as implementation and maintenance of ImageNow retention schedules. Responsible for troubleshooting issues with IT on areas of ImageNow not working properly, new document types needed, troubleshooting, and resolving scanning issues with IT, tracking seasonal/intern or other part time staff to ensure their imaging quality and accuracy meets expectations.
- Oversees the badging process to provide new hires with badges and/or existing staff with new badges; ensures equipment is working properly, modifies processes as needed to improve efficiency and troubleshoots issues with IT and management through resolution; serves as backup to Facility Services for contractor badges. Works with IT on improving the badging process, tracking and efficiency of operations.
- Completes various reports and paperwork. Collects data and statistics. Enters data into computer. Maintains databases and files. Sharing information with other departments. Certifying documents and statements as a Notary.
- Regular and dependable attendance is required.
- All other duties as assigned by a supervisor/manager within your department/division.
Minimum Qualifications- Education: High School Diploma or GED.
- Experience: Two years of experience in a busy/high-volume customer service area, preferably in Human Resources. Bilingual in Spanish desirable, but not required.
- Licenses: Valid Texas Class C Driver’s License.
- Certifications Required: N/A
Additional Information- Reading: Intermediate: Ability to read a variety of materials, policies, procedures, and legal documents pertaining to imaging, records retention and/or similar.
- Math: Intermediate: Ability to apply practical application of simple math, fractions, percentages, and formulas in Excel, as related to budget, classification/compensation timekeeping calculations and invoice preparation and validation.
- Writing: Intermediate: Ability to write business letters, create presentations, assist with policy and city handbook updates, internal written communication via email to employees and preparation of meeting minutes as needed for civil service meetings. Ability to apply proper format, punctuation, spelling, and grammar, using all parts of speech.
- Managerial: Receives general instructions as to methods, procedures, and desired end results. There is some opportunity for discretion when making selections among a few, easily identifiable choices. Assignment is reviewed upon completion.
- Budget Responsibility: Assists with gathering budget information and monitoring expenditures.
- Supervisory / Organizational Control: Occasionally directs the work and teaches/trains interns, temporary staff, and or part-time assistants.
- Complexity: Work involves choices of action within limits set by standard practices and procedures. Professional judgment is required to apply the proper course of action in areas of troubleshooting imaging issues, badging system issues, and working with IT or other staff to resolve issues.
- Interpersonal / Human Relations Skills: Work requires providing advice to others outside direct reporting relationships on specific problems or general policies. Contacts may require the consideration of different points of view to reach agreement. Elements of persuasion may be necessary to gain cooperation and acceptance of ideas.
Closing Date/Time: 1/3/2025 5:00 PM Central - First line of contact for walk-in’s, customer calls, vendor questions and employee assistance; assesses, responds to, researches, and resolves customer concerns; process mail; assist with input of part-time employee address changes; may refer customers to appropriate staff for escalated issues; exhibits positive written and verbal communication skills to fully support the City’s Raving Fans service philosophy.
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Special Instructions
1/3/2025 5:00 PM Central -
ABOUT THE COMPANY
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City of Grand Prairie
Show moreWelcome to the City of Grand Prairie! We Live Life Grand here – about 200,640 residents call Grand Prairie home, and we’re still growing. Grand Prairie is the 16th largest city in Texas and the 125th largest city in the United States, but we still have small town values. We are rated the #1 Best Place to Retire in the U.S., 2nd Happiest City in Texas, 5th Best City for First-Time Home Buyers in Texas, 7th Safest Large City in Texas, and in the Top 50 U.S. Best Place to
Raise a Family!We have attractions that draw almost 10 million visitors a year to:
- Epic Waters Indoor Water Park showcasing 80,000 square feet of year-round water fun referred to as a “cruise ship on land”
- The Summit Active Adult Center with state-of-the-art fitness training, indoor infinity edge pool with lap lanes and exercise vortex, theater, game room, sauna
- PlayGrand Adventures (10-acre, all-accessible playground) is an exciting opportunity to provide a safe and fun playground experience for all ages and abilities (open late 2019)
- Firehouse Gastro Park restaurant downtown (conversion of historic Firehouse #1)
- Lone Star Park Thoroughbred Horse Race Track
- The Theatre at Grand Prairie concert venue
- Historic Uptown Theater in downtown
- IKEA, Living Spaces and the Premium Outlet Mall
- Traders Village
- Lake Joe Pool
- Ripley’s Believe It Or Not! And Palace of Wax
- Epic Central Park, a 172-acre park with five lakes, a Grand Lawn amphitheater, trails and a water and light show
- Chicken N’ Pickle
- Bolder Adventure Park
- The Epic Arts, Fitness and Entertainment Center with $1 million in cardio and strength training equipment, indoor walking/jogging track, group fitness and more
Grand Prairie recently welcomed more than 50 new restaurants and retail stores along SH 161, and development continues at a brisk pace. The city offers a vibrant lifestyle, with the best parks in the nation, more amenities than most, affordable to affluent housing and friendly neighbors.
City employees work hard to ensure Grand Prairie is known as an organization that creates Raving Fans by delivering world-class service. Our employee family and elected officials constantly live our values, aggressively move toward our vision and are always looking for ways to make the business of running a city even better.The hard work, positive input and optimism of all our city employees all play a key role in our success. We look forward to you joining our
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