RE-ENTRY COMMUNITY LIAISON (COMMUNITY PROGRAM TECHNICIAN II)

DESCRIPTION

The City of Long Beach, Department of Health and Human Services has an immediate opening for an unclassified, at-will Community Program Technician II to serve as the Re-entry Community Liaison in the Collective Impact Bureau. Reporting to the Human Dignity Manager, the Community Program Technician will work with the City’s Re-entry Service Network Coordinator and the Reentry Services Specialist. The Re-entry Community Program Technician will support the Reentry team with screening individuals impacted by the justice system, formerly arrested or incarcerated, transitioning from incarceration or other challenging situations back into their communities. This position will provide clerical, technical and/or paraprofessional support for the delivery of grant-funded programs, projects, and services. In addition to the Reentry program this position will support front desk duties at the Ron Arias Health Equity Center. The City of Long Beach Department of Health and Human Services will enhance its Long Beach Reentry Project by coordinating core (mental health, substance use treatment, diversion) and supportive services (case management, housing, employment, education, legal, tattoo removal, gender-specific, youth-specific) in collaboration with various non-governmental organizations for justice-involved individuals. LBDHHS will prioritize those most impacted by the criminal justice system and provide culturally appropriate, trauma-informed services.

This position is housed at the Ron Arias Health Equity Center (RAHEC) located at 6335 Myrtle Avenue Long Beach, CA 90805.

EXAMPLES OF DUTIES

• Manages the RAHEC front desk, interfacing with visitors and clients, screening and routing calls, opening and closing procedures for the building including arming/disarming.
• Supports community with inquiries, connection to resources and disseminating program information.
• Performs initial screening process to determine program eligibility.
• Assists with bookkeeping duties, and creating documents for grant-funded programs, projects and/or services.
• Assist with the planning and coordination of forums such as securing meeting space, purchasing refreshments, capturing meeting notes, and more.
• Collects monthly reports, prepares data entry related to reentry and other grant-funded programs.
• Assist with room reservations, scheduling meetings, conferences and workshops.
• Prepares, maintains and disseminates spreadsheets, client files and/or program reports.
• Develops and/or maintains informational databases for grant programs.
• Assists in the preparation of federal, state and local grant reports.
• Maintains client and program files and reports for grant programs.
• Develops and conducts community resource referral/reference services for grant related programs, projects, and/or services.
• Performs other grant-related duties as required.

REQUIREMENTS TO FILE

MINIMUM REQUIREMENTS:

• High School diploma or equivalent.
• Two (2) years of full-time professional experience in providing technical support for the delivery of programs, activities, and services.
  • College education in Public Health, Public or Business Administration, Social Work , or closely related field may be substituted for the required experience on a year-for-year basis. (proof of education required for substitution to be applied)
• Willingness and ability to work overtime as needed, including occasional evenings and weekends.
• A valid motor vehicle operator’s license may be required for some positions.
• Some positions may require working overtime, weekends, and evenings.

SUCCESSFUL CANDIDATE WILL DEMONSTRATE:

• Ability to work independently and as part of a team, be flexible, and manage multiple assignments in a dynamic and fast-paced environment.
  

• Excellent organizational and administrative skills and the ability to be detail oriented and forward thinking.
  
• Ability to work effectively with a wide variety of people and populations by consistently exercising tact, good judgment, and a proactive, problem-solving focused style.
  

• Proficiency in the use of computers, including email, internet, office productivity software (e.g. Microsoft Word, Excel, etc.).
  

DESIRABLE QUALIFICATIONS:

• Professional experience supporting individuals who have been incarcerated or involved in the justice system.
  

• Experience with grant data collection.
  
• Knowledge of re-entry service providers and service provider networks in Long Beach.
  
• Bilingual proficiency in English & Spanish.
  
• Excellent interpersonal, written, and verbal communication skills.
  
• Experience with research and familiarity with re-entry data sources.
  
• Ability to prepare clear and well written documents and presentation materials.
  
• Ability to handle sensitive information and maintain confidentiality.
  
• Knowledge of racial equity and trauma informed approaches.
  

SELECTION PROCEDURE

This recruitment will close at 11:59 PM PST, on Thursday, January, 9, 2025 . T o be considered, applicants must submit a resume, cover letter, and proof of education (if qualifying with a degree) in PDF format. Applications will be reviewed for depth and breadth of experience, and for level and relatedness of education. The most qualified candidates will be invited to participate in further selection procedures. The selected candidate may be required to go through a background check and a physical examination prior to appointment. Applicants who do not meet the minimum requirements , including submission of all required attachments, will not be considered. For questions regarding this recruitment, please call (562) 570-7165.

The City of Long Beach is an Equal Opportunity Employer . We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender.

The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act .

The City of Long Beach is committed to maintaining fairness and transparency in our hiring practices. We believe in providing equal opportunities to all applicants and ensuring that every applicant is evaluated based on their qualifications and merit. If you believe that you have been unjustly disqualified based on minimum qualifications for an unclassified job opportunity, you have the right to appeal the decision. Find out more about the Unclassified Applicant Appeal Process by visiting the Applicant Appeal Process (longbeach.gov) .

The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If a special accommodation is desired, or if you would like to request this information in an alternative format, please call (562) 570-7165.

For technical support with your governmentjobs.com application, please contact (855) 524-5627.

Employee Benefits

The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include:

• Medical and Dental Insurance

• Life Insurance

• Retirement Plan (P.E.R.S.)

• Paid Vacation, Personal Holidays and Sick Leave

• Deferred Compensation

• Credit Union Membership

• Free Bus Transportation (Long Beach Transit)

• Flexible Spending Accounts

• Free Employee Parking
• Paid Parental Leave*
*Paid Parental Leave - after six (6) months of City employment; up to 30 calendar days (160 hours/192 hours for sworn platoon) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17).

Closing Date/Time: 1/9/2025 11:59 PM Pacific

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• City of Long Beach

• 5625707057

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