Administrative Support Assistant - Front Desk

Job Location: This position will be located at 2846 MO- 179 Jefferson City MO 65109.

Are you a passionate support professional looking for a great opportunity with even better benefits? If you enjoy providing high-quality support in a fast-paced environment, we would love to speak with you! As an Administrative Support Assistant, you will have the opportunity to build for a stronger tomorrow by applying your diverse background, education, and work experiences as liaison for a variety of support functions and services. You will be a high-value contributor to our organizational culture and support the mission and vision of General Services and the Missouri State Agency for Surplus Property. Every day is an opportunity to make an impact on the future, your community, and the State of Missouri!

This position has potential for long-term career growth! It is classified as an Administrative Support Assistant.

This position is with the Office of Administration Division of General Services supporting the Missouri State Agency for Surplus Property (MOSASP). The MOSASP maximizes resources through the reuse, transfer, or auction of excess federal and state property.

• Provide a warm and professional welcome to customers and assisting them with their needs promptly and courteously.
• Manage incoming and outgoing communication by distributing mail email and other correspondence. Redirect phone calls to the appropriate team members efficiently and professionally.
• Maintain accurate and up-to-date customer account records by monitoring activity and ensuring compliance with current policies.
• Gather, review, and analyze date to create reports. Ensure reports are accurate, balanced, and aligned with organizational requirements before submission.
• Provide prompt and professional support to customers through phone and email communication.
• Assist team members with administrative tasks as needed to ensure smooth and efficient team operations.
• Monitor and verify that customers met program compliance requirements by accurately documenting and maintaining records in accordance with established policies and procedures.
• Perform additional tasks and responsibilities as needed to support the team and meet organizational goals.

• Ability to communicate, collaborate, and operate with integrity in a manner that inspires trust and builds positive rapport with a diverse group of stakeholders and the public.
• Good verbal and written communication and customer service skills.
• Excellent time management, organizational, and planning capabilities.
• Ability to prioritize and execute work independently with minimal supervision.
• Computer software knowledge in Microsoft Word, Excel, and Outlook.
• Six or more months of experience in office support work; and possession of a high school diploma or proof of high school equivalency. (Substitutions may be allowed.)
• Excellent attendance, work ethic, attention to detail, and critical thinking skills.

Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .

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• State of Missouri

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