Neighborhood Liaison

Minimum Qualifications

• Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Social Work, Public Policy, Public Health, or in a field related to the job. Three (3) years experience in community outreach or neighborhood wide community programs.
• Masters Degree from an accredited four-year college or university with major coursework in Social Work, Public Policy, Public Health, or in a field related to the job, may substitute for one year related work experience.
• Experience may substitute for education up to a maximum of four (4) years.

Licenses and Certifications Required:
None.
Notes to Applicants

This position reports to the OCL Manager and works as a Neighborhood Liaison team member. Successful candidates will possess strong interpersonal skills and the ability to effectively contribute to team projects.

The role is centered around building strong community relationships through outreach and engagement initiatives. The primary objective is to enhance community well-being by providing access to vital resources, fostering a sense of community, promoting education, providing crime prevention strategies, ensuring law enforcement accessibility, and addressing other needs. The position requires frequent interaction and collaboration with sworn and non-sworn professionals across departments. This role prioritizes collaboration and a shared sense of ownership in addressing challenges, and concerns, actively involving community members and stakeholders in the problem-solving process.

The role will play a crucial part in organizing and executing several impactful community programs, including:

* National Night Out: Fostering stronger neighborhood bonds and enhancing community safety through collaborative events.

* Faith, and Blue: Promoting understanding and respect between law enforcement and the LGBTQ+ community, as well as faith-based organizations.

* Seniors and Law Enforcement Together (S.A.L.T.): Building bridges between senior citizens and law enforcement to address concerns and enhance safety for this demographic.

* Operation Blue Santa: Organizing and coordinating a holiday gift program to bring joy to children in need within the community.

* Coffee with a Cop: Creating informal and accessible opportunities for community members to engage with law enforcement officers in a relaxed setting.

This role will require building strong partnerships with diverse community members, including individuals from African American, Asian, Hispanic, immigrant, and LGBTQ+ backgrounds. Collaboration will extend to key stakeholders such as community centers, places of worship, and other influential organizations within the community.

The Office of Community Liaison is committed to strengthening community ties, fostering trust between residents and law enforcement, and enhancing the overall well-being of the community.

Chosen applicants must be flexible and willing to travel to multiple work locations. The position requires evening and weekend availability to accommodate event schedules. Currently, this position operates from an office/warehouse setting.

City of Austin Application:

A complete and detailed City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience and education that is relevant to this position. Starting salary will be based on overall relevant experience and education. Application must include job titles, job duties performed, full or part time status. Your work history should include the duties you performed, any supervisory or lead responsibilities, and any equipment or computer software used.

CBI :

Must pass a Criminal Justice Information Systems ( CJIS ) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions. Please Click here to find more information.

Secondary Employment:

All Austin Police employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department.

• APD must review all secondary employment.
• Employees are required to submit a Secondary Employment Application for review and approval upon being hired with APD , as well as current APD employees considering Secondary employment.

Benefits:

Working with the Austin Police Department provides a number of health and welfare benefits, such as medical, paid leave time, retirement plan, training opportunities and more. Please click here to find more information.

To learn more about working with the City of Austin, click here to watch a short video!


Travel:
If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

EEO /AA statement:

The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

Pay Range
$25.74 - $30.50

Hours
Monday-Friday
8:00 a.m. - 5:00 p.m.
Job Close Date 01/21/2025 Type of Posting External Department Police Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4101 S Industrial Dr., Suite #260, ATX 78744 Preferred Qualifications

• Fluent (read, write, & speak) in Spanish or other language and English.
• Skilled in organization and planning.
• Strong interpersonal and communications skills.
• Experience in Community Outreach.
• Ability to travel to more than one work location.
• Ability to work some weekends and evenings.
• Ability to work in a team environment.
• Critical Thinking and resolution ability.
• Ability to problem solve and work under pressure

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.


Meet with neighborhood residents, leaders, and community groups to identify needs and available resources. Coordinate, plan, and develop programs and activities to address resident’s economic, social service, and community improvement needs; and/or improve coordination of existing services. Develop and implement a variety of health and/or safety promotions, outreach, and education efforts. Coordinate volunteer programs, train residents in neighborhood support activities, including grant writing. Support Self-Reliant Neighborhood activities for neighborhood improvement. Assist in the establishment or revitalization of neighborhood associations and neighborhood watch blocks. Represent the City of Austin before community groups. Write, draft, and complete reports and/or documents.

Responsibilities- Supervision and/or Leadership Exercised:

• May provide leadership, work assignments, evaluation, training, and guidance to others.

Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of local city, state, federal, and private service providers and funding sources.
• Knowledge of community organizing and neighborhood development techniques.
• Skill in planning, coordinating and implementing community programs and activities.
• Skill in developing new initiatives and working with service providers to plan and coordinate services.
• Skill in establishing and maintaining good working relationships with the public and making effective use of community resources.
• Skill in working with community representatives to identify and address local needs.
• Skill in oral and written communications.
• Skill in interpreting, organizing, coordinating and executing assignments, projects and programs.
• Skill in handling multiple tasks and prioritizing.
• Skill in conflict resolution and negotiation.
• Skill in using computers and related software applications.
• Skill in data analysis and problem solving.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to work well with individuals from a variety of different backgrounds and experience, including community leaders, residents, service providers, local officials and elected representatives.

Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* The minimum requirement for the Neighborhood Liaison is a Bachelor’s degree from an accredited college or university with major coursework in Social Work, Public Policy, Public Health, or in a field related to the job. Three (3) years experience in community outreach or neighborhood wide community programs. Masters Degree from an accredited four-year college or university with major coursework in Social Work, Public Policy, Public Health, or in a field related to the job, may substitute for one year related work experience. Experience may substitute for education up to a maximum of four (4) years. Do you meet this requirement?

• Yes
• No

* This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Justice Information System (CJIS) to be hired.

• I acknowledge and understand this position requires a Criminal Justice Information System (CJIS-Criminal Background Investigation).

* Do you have the ability to travel to multiple sites as part of the regular job duties?

• Yes
• No

* Do you have Spanish or other foreign language proficiency? If so, please describe your ability to speak, read, and write in Spanish and/or another foreign language.
(Open Ended Question)
* Please describe your experience planning and developing community outreach programs. If none, indicate N/A.
(Open Ended Question)
* Give an example of your ability to problem solve and work under pressure.
(Open Ended Question)
* Please describe your experience working in a team environment, including the roles you have played.
(Open Ended Question)
* Can you work weekends and evenings especially in Nov & Dec?

• Yes
• No

* All applicants applying for this job posting should submit a complete application. Starting salary for the top candidate (s) will only be based on overall relevant experience from your employment application. Your application will be considered incomplete if your application states “see resume”. Do you understand these statements?

• I acknowledge that I understand these statements.

Optional & Required Documents

Required Documents Resume Optional Documents

• 

• City of Austin

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